Ag Awards

Lucky Creek Casino - Withdrawal declined without any reason

Complaint Info
Disputed casino Lucky Creek Casino
Reason Declined payment
Amount $ 285
Posted on September 13, 2015

Good afternoon, I ask you to help me! On your website, I found a stock that gives free money (as I checked this action on many other self-respecting sites), I checked use information that my country is available and also checked it on your site, I entered the bonus code and a couple of hours could play your bonus, it is now a casino refuses to pay me a reference!
Казино имя: Lucky Creek Casino
сумма бонуса: $36 бездепозитный бонус
Бонус код: BIG36LC
help please!

Posted on September 9, 2015

I read their rules and saw that from free money it is possible to take away only $100, but not all sum of a bonus therefore I ask to help you to return these $100 as it is specified at them in rules

Posted on September 10, 2015

They canceled my withdrawal, and removed all the money from the balance sheet, although nowhere indicated that they do not accept players from Ukraine and I was able to enter the code if I was able to activate the code, this means that I have had it completely right, I ask them to send me $ 100 that I honestly won

Posted on September 13, 2015

Dear @fatalwow,

Any news? Thank you.

Posted on September 14, 2015

No, I have not received any new soobschny from them, it's just canceled my withdrawal...

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