Dafacasino responsible gaming policy and my losses.

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

On their request, I provided the following documents for KYC verification:

PAN card with a holding selfie

Despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines, the status remains pending, and I am receiving irrelevant bot replies from their support email.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹2,92,000.

Transaction id 532308365

Please help. Thank you for your support.

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 7 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹2,55,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Transaction id: 532308893

Thank you for your support.

Hi Team

My deposit is pending from last week

Please find the deposit details and the payment screenshots, there is a very irresponsible replies for the emails shared by me to dafabet support team.

Please help me in getting the deposit amount credited.

Below are the details

• UTR-RefNo - 005672630663
• Transaction Id - 531476197
• Transaction Date - 08/10/2026 01:00:50 AM
• Transaction Amount - 10000.00
• Transaction Type - Deposit
• From - F2Pay Intent Deposit
• To - Common Wallet
• Payment Method - UPI

I have attached the UPI app screenshot and the screenshot from my bank.Also attaching the response that I am getting from dafabet team

Transaction ID: 531703855

Withdrawal Amount: 294,000.00

Transaction Date: 9 October 2026

I am filing this complaint against Dafabet for declining my withdrawal despite submitting the requested verification documents.

Dafabet asked me to provide the front and back of my Aadhaar card, along with photographs of myself holding the front and back of the card. I attempted to upload these documents through my account, but the upload section was showing an error. I immediately informed Dafabet about this issue and emailed all the requested documents to [email protected] on the very same day they requested them.

Despite submitting the documents and following up with their team, my withdrawal request was declined. I have now submitted two new withdrawal requests, but I am concerned about further delays despite having already complied with their verification requirements.

I request AskGamblers to intervene and help me get my withdrawal processed. I have cooperated with Dafabet’s verification process and provided the requested documents through email when their website’s upload functionality was not working.

My expectation is that Dafabet processes my new withdrawal requests without further unnecessary delays. I am seeking the release of my funds, not another prolonged verification process for documents I have already submitted.

I have submitted new withdrawal request of 413686. Kindly Process it.

Hello AskGamblers!

I registered on Dafabet India in June of this year. I started playing at the end of August. I played fairly. I made deposits totaling over 650,000 INR!!! At one point, a lot of bets came in and my balance was 2,753,000 INR. I placed a withdrawal request. It was pending for a few days, then it was cancelled, and my verification process began!

They asked me for photos, which I provided immediately. The first verification lasted a week. No one said anything until I wrote in the chat. They asked me for new photos, which I provided. Then the verification process took even longer, I wrote in the chat, and they said the verification was still in progress.

Then they asked for photos a third time, which I provided again.

Now they have asked me for photos for the fourth time, under the pretext that the photos are blurry, although everything is perfectly clear in them! And this time they need to be uploaded not on the website, but sent by email. Which I did again! Verification has been going on for over a month!!!

AskGamblers can you help me get my funds???

I have deposited amount of 4000RS on dafabet by using umbrah wallet UPI, but my amount is not credited up to now. So please solve my problem as soon as possible.

I have contacted them but no use from dafabet. Before also I leaved many transactions. Poor service from them.

I believed only askgambler can solve my problem, that's why I am submitting the problem.

User Name: karnakar2408

Dob: < dob removed >

Transaction Id: 531141036

By using:umbrah wallet upi

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

My dafabet user id is kariscxz

My dafabet account withdrawal function has been disabled by dafabet team without telling me anything. As a result I am not able to withdraw my funds from dafabet wallet.

I have repeatedly asked their live support chat team, but they are not resolving this issue and only their bots are responding with pre template messages.

I have contacted their email support team also, at least 10 -12 emails I have sent them, but only getting irrelevant automated email from their side. I am in huge stress because of this issue.

Total fund stucked is 231348 inr, I am in stress because of dafabet. So I need askgamblers support here, please intervene here and help enabling withdrawal function of my dafabet account so that I can withdraw my funds peacefully.