Dafabet Casino - Withdrawal is successful but the amount is not credited to my bank account

The total amount is 165000 and its been 28 days .
I am with Dafabet bet from last 3 years and this was never happened before I have faced this issue now only and to resolve it I have reached the mail service and live chat and also call service and raised more than 100 requests but no response from them that's why I came to Askgambler

Please refer to the UTR below. thanks

8a5931­d3-­249­c-e­f11­-a2­c5-­005­056­8c89a2 INR 70,000.00, initially failed and has been reprocessed last Nov. 14, 2024

UTR 431914535417


78fc53­9f-­eb9­c-e­f11­-a2­c5-­005­056­8c89a2 INR 60,000.00, initially failed and has been reprocessed last Nov. 14, 2024
UTR 431917911151

9473b5­ec-­fb9­c-e­f11­-a2­c5-­005­056­8c89a2 INR 10,000.00, initially failed and has been reprocessed last Dec. 01, 2024
UTR 433618225291

12eed2­7c-­399­d-e­f11­-a2­c5-­005­056­8c89a2 INR 25,0000, initially failed and has been reprocessed last Nov. 24, 2024
UTR KARBN24329092256

Thanks Dafabet for the quick response
And I have checked with my bank and among the 4 UTRs provided only one withdrawal amount of rupees 10000 I have received as it is matching with the UTR number
I request you to please check the remaining 3 withdrawals of rupees
70000,60000,25000 as I didn't receive them
for your reference I am attaching the latest bank statement
So please revalidate them and give me the money

Hi Dafabet
I am still waiting for your response in the meantime I am attaching the latest bank statement for your reference

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Hi Dafabet

There are 3 withdrawals money till now I didn't receive and its been 34 days so

I am requesting you to please check with the payments partner regarding the pending payment and resolve my issue ASAP

Pending withdrawal amount and time is

rupees 70000 on 06/11/2024 at 03:22 PM IST.

60000 on 06/11/2024 at 03:05 PM IST.

25000 on 06/11/2024 at 00:22 AM IST.

For your reference I am attaching the latest bank statement date(09/12/2024)

Please check once again and give me the money

Thanks

< full name removed >

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Hi Askgambler,

Thank you for your support and after 41 days of my request and all today my money was refunded back to my game account
I have raised the withdrawal request again today(17-12-2024)
Will update you once I receive the withdrawal

Thank you

Transactions below have been refunded by the bank and credited back to your account. Kindly check.


8a5931­d3-­249­c-e­f11­-a2­c5-­005­056­8c89a2 INR 70,000.00 - Internal ID : 403999068

78fc53­9f-­eb9­c-e­f11­-a2­c5-­005­056­8c89a2 INR 60,000.00 - Internal ID : 403999404

12eed2­7c-­399­d-e­f11­-a2­c5-­005­056­8c89a2 INR 25,0000 - Internal ID : 403984223