Constantly delaying big €75,000 withdrawal
I open account with Dafabet and play a lot in the casino. I have good luck and make a nice win.
On 19 July 2019 I make withdraw for EUR 75.000
Dafabet do not pay. They ask for documents, and I send my Identification two times and speak on the telephone.
Now Dafabet have sent me email to say that documents are validated. Good, but I am still waiting for the withdraw!
When I contact, they always send same email: "Your withdrawal transaction still on process as per our withdrawal team. We will notify you once withdrawal has been successfull."
I do not like to make complaint, but I think they are waiting for me to play more in casino and lose and this is not fair.
On 19 July 2019 I make withdraw for EUR 75.000
Dafabet do not pay. They ask for documents, and I send my Identification two times and speak on the telephone.
Now Dafabet have sent me email to say that documents are validated. Good, but I am still waiting for the withdraw!
When I contact, they always send same email: "Your withdrawal transaction still on process as per our withdrawal team. We will notify you once withdrawal has been successfull."
I do not like to make complaint, but I think they are waiting for me to play more in casino and lose and this is not fair.
Dafabet Casino Complaint Stats
Resolved
1480 / 1555
Avg. Amount
$1,138
Avg. Complaint Duration
10 days
Avg. Response Time
2 days
Dafabet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 876 out of 918 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.