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Dafabet Casino - Again amount deducted from my bank account but not credited in dafa wallet

30 hours left for Dafabet Casino to respond.
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Complaint Info

Disputed casino

Dafabet Casino

Amount

₹ 49800

Posted on February 5, 2025

Team,

I deposited 49800 INR to Dafabet account on 02/02/2025. Amount has been deducted from my bank account but not added to my dafasports account. I contacted customer care multiple times but they are giving same reply stating we are validating your deposit and not giving proper resolution.

Below is transaction detail from dafabet cashier.

Transaction Id

415192072

Transaction Date

02/02/2025 06:03:37 PM

Transaction Amount

49800.00

From

QLitePay

To

Dafa Sports

I have attached here receipt with utr number which was deducted from my bank account.

Please help me with this deposit issues.

Posted on February 5, 2025

I have also attached here my bank statment from 02/02/2025 which shows money deducted from my bank account. I have highlited the transaction.

Please solve this issue asap. Thanks.

Posted on February 5, 2025

Dear valued customer,

We are looking into your case and will get back to you the soonest.

Thanks,
Dafabet

Posted on February 5, 2025

For your refrance i have already sent all proof including bank statment and payment screenshot with utr. Its been already 4 days but still money not deposited in dafabet wallet. I request you to solve this as soon as possible.

Thanks.

Posted on February 6, 2025

Hi @Ask gambler team,

Please look in to this matter. This is not my first complain against dafabet team. This is my second complaint against dafabet in same week.
I am vip member of dafabet. But still i am not getting good service. I have already provided all proof including utr number,bank statment etc. Still money not deposited in dafabet wallet.
@dafabet this is not really acceptable. I have contacted customer service of dafabet multiple time but not getting proper reply.

Please solve this issue and deposit my money in dafabet wallet.

Posted on February 6, 2025

Hi dafabet team and askgambler team, i have also contacted bank. They have also provide me confirmation with rrn number that benificiary received the amount. Below is confirmation from bank.

Dear Customer,Your transaction of Rs 49800 from ICICI Bank was successfully credited to the beneficiary OM SAI ENTERPRISES account XXXXXXXXXXXX1389 on 02/02/2025 18:05:49 with RRN 503325140539. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.

All proof i have provided including bank statment, RRN NUMBER, UTR number. Can you please deposit my amount 49800 in my dafabet wallet. Waiting for reply to solve this issue.