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Again amount deducted from my bank account but not credited in dafa wallet


1 year ago

Team,

I deposited 49800 INR to Dafabet account on 02/02/2025. Amount has been deducted from my bank account but not added to my dafasports account. I contacted customer care multiple times but they are giving same reply stating we are validating your deposit and not giving proper resolution.

Below is transaction detail from dafabet cashier.

Transaction Id

415192072

Transaction Date

02/02/2025 06:03:37 PM

Transaction Amount

49800.00

From

QLitePay

To

Dafa Sports

I have attached here receipt with utr number which was deducted from my bank account.

Please help me with this deposit issues.

Disputed Casino Dafabet Casino
Amount ₹49800

Discussion

User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
dafabet team,
Waiting for your reply.

Thanks.
User name
Dear Valued Customer,

The responsible department is reviewing your issue once again. Your bank statement has been forwarded. You will be promptly informed of the final result of the investigation

Regards,
Dafabet
User name loyalty-level-2
Hello dafabet team, Please find attached bank statment from 01st february 2025 to till date. You can find 49800 has been debited on 02/02/2025. It is also not refunded in my bank account till date.

Please review and do needfull. Thanks for your support.

Dafabet Casino Complaint Stats

Resolved 1346 / 1411
Avg. Amount $1,104
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Freezing funds for over 10 days under an endless review with zero communication
I am writing to submit a formal complaint against Dafabet regarding an unjustified restriction on my withdrawals and an indefinite account review that has frozen my legitimate funds.

Below is the exact timeline of the issue:

July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

No Bonuses Involved: I only play Live Casino games (Live Dealer) and I have NEVER accepted or claimed any bonuses or promotional offers. All funds in my account consist entirely of my own cash deposits and legitimate winnings.

Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

Whenever I ask for the specific reason for this review or a deadline for its completion, the casino flatly refuses to provide details. They are simply withholding my cash funds and stalling the process indefinitely without any transparency.

I kindly request Ask assistance in mediating this matter. I urge Dafabet to immediately conclude this "review," restore my withdrawal access, and release my funds.

Thank you very much for your time and assistance.
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57h left
CN¥75,792