Cosmik Casino keeps winnings contrary to their own terms.
I won a lot and after requesting winnings I was told I`d not receive them as I made bets larger than 30% of the deposit. I was surprised at first, as the bonus terms clearly stated I should not bet more than 30% of the bonus, which I did not.
I later found out that their general terms said bet more than 30% of deposit were not allowed. This is clearly a misleading tactic - putting more favourable terms in the bonus terms and worse terms in the general terms section.
What is more important is that general terms say that in an event of conflict between general terms and promotional terms for a specific bonus the latter should be applied. So it`s clear they have no right to void winnings as I have not violated promotional terms by betting more that 30% of bonus.
The casino did not respond to my concerns in any way. It seems that they forgot about that term setting priority to promotional terms exists at all and have nothing to argue their ill-conceived position.
I`d be more than happy to change my opinion and comments about them if they decide to act fairly now.