A casino recently wrote me and talked to me about this situation i have with coolcat and my big win ,and failure to agree on some kind of sulution,or at least a resonable sensible explanation as to why i feel i was played by there casino.I have wrote them back,and i hope to get a reply.I have been with them for years and they are independant from coolcat`s "group" This below is the letter,and i will repost the response if im allowed by the moderators of this site.This is a straightforward no bull question.
guys/gals of WP CASINO Thank you for your offers. Could you please take the time and kindly read this.It would mean alot thanks.Plus i will always consider depositing again in your casino.
.Just wanted to ask you a question,and please be honest with me.
If I was playing and paying in your casino,and say i used a chip with a no max no playthrough ,and when the money was almost gone,and your casino put a say free $30 in my account without my permission you just did it.(just saying hypothedically)If by a fat chance i won a $10,000 random jackpot.Would i be able to cash out ?,or would i be rejected because you gave me that chip.?I have played with you many times for both fun and for real,and because of a recent post i read on casino reviews.On casino reviews about this happening.The manager calles him up on the phone on new years eve while he had a active 300% bonus no max,no playthrough coupon that was almost gone but still active (not on 0).He was going to put anouther $30 min and use a new code for $250% no max no pl..The manager dident say on the phone it was a free code or he dident mention telling him that it had restrictions he dident even say how much!! He went straight to his games and it was a $30+a few cents He played and won!! which he did he hit a $17,000 dollar jackpot on "naughty or nice" slots while playing on that funded $30 on a .50 bet Wo but!!.He played back about $7000 all the while the amount stayed in his account under withdrawable.Then when he tryed to cash out they gave him the complete run around when he asked to cash out on $10,000 and refused to pay.
My question to you after having this said is ,this , please be honest.Would you pay this person the jackpot or anthing he cashed out? This casino refused him one cent and dragged him through hell leaving it in his account ,then putting it back,not answering request,ant the list goes on basically giving him the runaround for 6 days.His nerves are wrecked thinking he won $10,000 and thinking he would get it,with papers and ids and all kinds of excuses how they dident get it ,they cant read it,ect..then on the sixth day they sent him a email "withdraw denied" He is very upset and i cant blame him.So please tell me if that happened at your casino would you honer his winnings and pay him? This just happened at coolcat casino,and now they blocked his account and those of there group,that he was playing and paying for years.
Wishing you a great evening.
While playing with the thirty dollars min 300% no restriction chip, then the manager "funded in his account" and he won big but they wont pay!!
Yours truly, Robert Simon