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Cleo's Vip Room not paying

RESOLVED
Complaint Info
Disputed casino Cleos Vip Room
Reason Delayed payment
Posted on May 13, 2014

I submitted a withdrawal request on 4/08/14 and waited the dreaded 12 business days for it to be processed. I was happy I managed not to reverse the withdrawal. I got the congratulations email telling me my money would be here in 5 to 7 days. Then on Friday of last week I got another email very apologetic they are having processor problems, and they gave me a 50.00 bonus for my trouble but did not tell me when I would be paid. Can you please help me get my money?

Posted on May 8, 2014

Dear Askgamblers,

The player will be sent her check's tracking number today. We apologize about the delay.

Regards,

Posted on May 9, 2014

I got the tracking number last night! Thank you so much for your help. I will post back on Tuesday after I cash the check. Thanks again.

AskGamblers
Posted on May 12, 2014

Please inform us is this issue resolved. Thank you.

AskGamblers
Posted on May 13, 2014

We got an email from a submitter that this issue is resolved.

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