Ag Awards

Cirrus Casino - Won't pay!!

Complaint Info
Disputed casino Cirrus Casino
Reason Delayed payment
Amount $ 210
Posted on July 23, 2014

I made a deposit in march and requested a 300 dollar withdrawal soon after on March 18th. I was told to call someone named Monika. I called her and she told me I had to open a quicktender account because they only mail checks for over $300. I opened the account and called her back with the information she requested. I was told everything lloks good and I will receive my withdrawal in 7-10 days. It's now been two months and they dont even respond to me anymore. It's pathetic that they can't pay a small withdrawal and avoid the bad publicity. I can only imagine what would happen if I won a large amount. These people simply ripped me off. I wrote to a couple other RTG casinos and told them I will no longer play there because they were associated Cirrus casino. Cirrus has cost them a customer over 300 bucks.

Maybe you can find out what ridiculous excuse they will give. My username is. I even looked at my withdrawal history and it still says "withdrawal approv­ed"...h­aving the money for it would actually feel like I won something instead of being ripped off by some faceless maggots.

Posted on May 16, 2011

This is Cindy < surname removed >, Sr. Affiliate Marketing & PR Manager for Gwages. Please send me an email to [email protected] with your username information and I will go ahead and check into this matter.

Best Regards

Cindy < surname removed >

Posted on May 16, 2011

Dear Scotty:

Your $210 Payment has been sent out via Quicktender.

If you need any further assistance please feel free and contact me back.


Cindy < surname removed >

Sr. Affiliate Marketing & PR Manager


Posted on May 17, 2011

Thank you for your help. That was incredibly fast...maybe 3 hours? This is a great service for people who have tried everything. I even made a small deposit to show no hard feelings...thanks again.

Posted on May 17, 2011


We are glad to hear this issue has been solved.

Please feel free and contact me back anytime;

Best Regards,

Cindy < surname removed >

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