I submitted a complaint a few months back and finally after 6 months got a $2000 from Cherry Red Casino thanks to askgamblers.com but I have $4000 unpaid that I cant get. I ave spoken to live chat, which now disconnects everytime I try to get my money, I have spoken to managers on the phone who assure me I will get an email and/or my money but have not, and I email daily and NEVER get a response. It has now been over 2 months since I have received an email back, but i continue to send an email daily. When I spoke to live chat the last time, they told me it was illegal to gamble in my jurisdiction and there was nothing I could do to get my money. Basically they take your money but wont pay. I won this money in Aug 2011 and still have not been paid all my winnings. I recommend anyone in the US not play at this casino or any of there partner (rushmore and oasis). Please dont be scammed out of your money like I was!
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