What's new
  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Recent Searches

Clear

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Casino Days - Withdrawal not processed

RESOLVED

Complaint Info

Disputed casino

Casino Days
Posted on May 2, 2023

I applied for a withdrawal on 19 April on casinodays, but till now I did not get my withdrawal in my bank account. I message them, then they say you will get your amount but I do not get my money. Then I send them my bank details for checking many times now they are not responding. I am sending you my bank statement for this problem, please help.

AskGamblers
Posted on May 2, 2023

Dear @Chauhan50,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
Posted on May 4, 2023

Dear Casino Days,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
Posted on May 24, 2023

Dear all,

This complaint has been reopened as per Casino Days request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Posted on May 26, 2023

Dear player

Please note that we have double-checked all of the available info which you provided the moment you requested your withdrawal and we can confirm that you have requested your withdrawal under the following Bank Account number **105901******, and from our side the funds were successfully paid on that account on April 25th

Please note that unfortunately, we can't make any additional checks of the transaction unless you provide us with the requested Bank Statement ** **105901******since that's the only way we can confirm to the Provider your claims that the withdrawal wasn't received

Please let us know in case you there is anything else we can help you with

AskGamblers
Posted on May 26, 2023

Dear @Chauhan50,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.