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Casino Days - Deposit stuck

RESOLVED

Complaint Info

Disputed casino

Casino Days

Amount

₹ 9000

COMPLAINT REFERRED BY AGCCS PARTNER

Daily-freespins

Referred Complaints
2 years ago

Deposited my 2000 rs on 17/6/22 then on 19/6/22depoited 3000rs and again on 19/6/22 deposited 4000rs on casino days.

Amount has been debited from my bank account and has not been added to my playing account.

After asking them they are saying it has been escalated.

But help as am not getting my funds.

Here's the proof below.

2 years ago

Even this is the another receipt total of rs 9000/- stuck

2 years ago

Dear player,

After checking your claims, we are pleased to confirm that all three of the missing transactions have successfully reached your Casino Days account.

The transaction that was pending from June 17th in the amount of 2000 INR was confirmed as successful on June 21st, and the funds were immediately credited to your player's account.

Similarly, the Provider confirmed the remaining two transactions from June 19th for 3000 and 4000 INR on June 22nd, and the funds were credited automatically to your casino account the moment they were confirmed.

In addition, I would like to apologize for the delay in completing the transactions and confirm that we did our best to resolve your query as quickly as possible.

Should you have any further questions, we will be glad to assist you.

AskGamblers
2 years ago

Dear @Saurabh55,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.