Hello Twani, and my dear friends at cool-cat casino
I guess the only ay to get a response out of cool cat casino it to go on public forum. First of all I appreciate the response. Understand I have been reaching out to this casino for months. Also it wasn't the fact that I happened to move, Its the fact that I never received an email that the check was issued, to even have a chance to look for the check. The only reason I know it as sent is because when I got an idea to check and see if this casino was really not going to pay me, That's when I got the information of the sent check, that as left outside the door of a vacant apartment. Quite honestly there are people on this forum with bigger issues with your casino then my measley 100 dollars. All in all, im just looking for fair treatment and customer service. I mean you offer all the great welcome bonuses, etc, etc, but when it comes time to pay the depositors, its a hassle. In your response you actually made it a point to make it sound like I was really in the wrong, and should have never even thought that another check could possibly reissued.. I mean I thought you are suppose to be a million dollar establishment, a casino. I bet if I ever did make a deposit and it didn't go though, your customer service would do everything in their power to help me deposit that money. But If I win, I cant get a reissued check. I never really expected to get paid from your casino anyway, sadly to say I was right. Oh well, no point crying over spilled milk. That's why if you gamble on-line, find good casino you can trust, and stick with it. What better way to tell if a casino will hold up there end of the bargain but to win on a free play and let there true colors show. Why the hell would I ever deposit money into your establishment, if I cant et the same great customer service when I want my winnings.
Thank you for being you.