Hi I made a withdrawal of 1100 euro on 23 rd of October. My account was verified and withdrawal approved on 29 th October. After several daily e mails to agents and to finance( who have never replied to any ) I am still waiting for my payment. Seems agents can only advise and can’t seem to get through to finance. . I speak to agent s everyday for the last 2 weeks and keep getting advised my money is approved and will be paid soon . Was told today by 1 agent my money was transferred today checked with bank no money , spoke with another agent in afternoon she said it was not paid in . Fed up getting lied to .
Disputed casino | Bronze Casino | |
Reason | Delayed payment | |
Amount | € 1100 |
@BIGBAWS1958
We appreciate you bringing this matter to our attention. We can confirm that your documents were fully verified on the 16th of November 2019.
Please be advised that the withdrawal request was paid today. Wire transfer is not an instant payment.
When can you expect to receive the funds?
- Once the casino paid the withdrawals it goes through an intermediary bank(s) and it can take up to 5 business days or in some cases even longer, for the funds to be available in the recipient’s account.
Update us when you received the funds.
Kind regards
Bronze Casino

AskGamblers Complaints Team has been informed by the player via email that their complaint has been successfully resolved.
The case is being officially closed now.
Bronze Casino Complaints
- 114 of 114 resolved
- 1 day avg response
- 1 week avg complaint life
- 1,186 USD avg amount
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Bronze Casino - No reply from casino support about delayed withdrawal
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Bronze Casino - Still not received my winnings
Made a withdrawal on the 3rd of August 2020 for 1250 . Sent all information required an was told to wait 10 working days for this to show in my bank ...
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