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Bovada Casino - Yet Another Fast Funds Withdrawal Delay

RESOLVED
Posted on April 16, 2016.

Same issue alot of others are having. March 14th cashed out 1453.70 and have not received it yet. Should have been approx 10 business days and nothing has happened. I have contacted their support multiple times and gotten many different answers from, it will be deposited in the next 5 days to, it was might have been deposited please check going back later dates to see if it was back dated. This is very alarming to me that they think a deposit could have been paid and are asking me to do research to figure it out. Is this the start of the end of bovada?

One of the other problems I have now is that your first withdrawal every month is $50 unless you use visa fast funds....which is what alot of users are having problems with. Doesnt make me want to continue to play on bovada if this is the type of service you receive.

Posted on April 19, 2016.

Hi Fmjets11,

We’re sorry for the delay in receiving your funds. While we do our best to avoid situations like this, occasionally delays do occur. We assure you that your funds are safe and we’re working diligently to resolve this issue as soon as possible. Unfortunately we’re unable to provide an exact time frame on when you’ll receive your funds but we’re confident we’ll resolve this matter shortly.

We’ll have a member of our team review your account and reach out to you, so that you’ll have one point of contact until this matter is resolved.

We sincerely apologize for the delay and any inconvenience it may have caused.

Best Regards,

Bovada Service

Posted on April 22, 2016.

40+ Days now and still no resolution from Bovada, Not even any insight on when it will be solved.

Posted on April 25, 2016.

Hello fmjets11,

We see that someone from our Player Advocacy team had reached out to you today via email. Should you have any questions or concerns please contact them directly.

We apologize for the delay and are working to have this resolved shortly.

Regards,

Bovada Service

Posted on April 26, 2016.

Hello fmjets11,

We reviewed your Bovada account and your new withdrawal has been approved and is waiting to be processed.

We appreciate your patience and understanding throughout this matter.

Best Regards,

Bovada Service

AskGamblers
Posted on April 29, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Bovada Casino complaints

  • 107 of 148 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 2,251 USD avg amount

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