I have been trying to contact support about my payment not received its been over 2weeks and support has not been able to communicate with me for over 5days to come up with a solution my payment has just been stuck on "in progress" and support has just been a ghost with not even a hello! All it has been saying to that I'm.able to cancel payment only but I issued a withdrawal weeks ago just want to know what going on if it's a problem ony end or theirs I've cashed out before and now it's taking 3times Longer
Complaint Info
Dear @Cisneros1618,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
The amount that I'm trying to redeem is 3371$
I can't get no help from support they responded one reply out of the two weeks theor yet to reply to me again they just go ghost
Dear Crown Coins Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Crown Coins Casino Complaints
- 5 of 12 resolved
- 2 days avg response
- 4 days avg complaint life
- 3,517 USD avg amount
-
Resolved
Crown Coins Casino - Redemption still in progress
$2,300
Resolved
Crown Coins Casino - Redemption still in progress
I have been waiting for a total of five days for my $2300 redemption to be approved. I have never had to wait this long before; at most, it takes 25 ...
Read more -
Unresolved
Crown Coins Casino - 3171 removed with no clear explanation
$3,172
Unresolved
Crown Coins Casino - 3171 removed with no clear explanation
I requested a redemption for $3,171.90 from CrownCoins Casino earlier this week. The request was later rejected, and my entire SC balance was removed ...
Read more -
Resolved
Crown Coins Casino - Redemption rejected
$3,150
Resolved
Crown Coins Casino - Redemption rejected
Hello,I have been having issues with Crown Coins for months now.I put in a redemption request, and they sit there for weeks without being approved.3 ...
Read more -
Resolved
Crown Coins Casino - Crown Coins Casino Redemption still in progress after a week with no response
$5,103
Resolved
Crown Coins Casino - Crown Coins Casino Redemption still in progress after a week with no response
I'm a relatively new player with a fully verified account on CCC. I have fully verified my account and received 3 redemptions around $100 without any ...
Read more
Have trouble with Crown Coins Casino?