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Crown Coins Casino - Payment not received been more then 2weeks

UNRESOLVED

Complaint Info

Disputed casino

Crown Coins Casino

Amount

$ 3371

7 months ago

I have been trying to contact support about my payment not received its been over 2weeks and support has not been able to communicate with me for over 5days to come up with a solution my payment has just been stuck on "in progress" and support has just been a ghost with not even a hello! All it has been saying to that I'm.able to cancel payment only but I issued a withdrawal weeks ago just want to know what going on if it's a problem ony end or theirs I've cashed out before and now it's taking 3times Longer

AskGamblers
7 months ago


Dear @Cisneros1618,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

7 months ago

The amount that I'm trying to redeem is 3371$
I can't get no help from support they responded one reply out of the two weeks theor yet to reply to me again they just go ghost

AskGamblers
7 months ago

Dear Crown Coins Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.