I place 4th in one of their tournament on August 4th and was told I would receive 200 sc in 72 hours. Its been 4 days and they are not paying out the winning. I have submitted a ticket with them and keep getting the same response that they are looking into it for the past 2 days. I don't believe it would take this long for something so simple since I provided a screen shot of everything. I believe they are running a scam where bots are taking all the prize and I unexpectedly place in the tournament. Since they did not expect a live person to win and were never going to give out any prize, they are trying to delay paying me my prize.
Complaint Info

Dear @kongdvang80,
The AskGamblers Complaint Team kindly asks you to clarify the total amount and currency of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
The amount is 200sc or $200.00 US dollars. I also attached transaction history showing that they have not credit me.
This has been resolved. Thank you.

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Zula Casino Complaints
- 3 of 19 resolved
- 2 days avg response
- 4 days avg complaint life
- 6,689 USD avg amount
-
Unresolved
Zula Casino - Jackpot won denied redemption and closed account
$26,000
Unresolved
Zula Casino - Jackpot won denied redemption and closed account
Hello, I’ve spent thousands here at the Zula. I won about 26k. Tried to redeem then they wanted to do “reverify my account” then asked me for a ...
-
Unresolved
Zula Casino - Yet to receive redemption
Unresolved
Zula Casino - Yet to receive redemption
My redemption with Zula Casino for $100.19 dollars has been approved and said “paid” on the website for over the 7 business days, which is over ...
-
Unresolved
Zula Casino - I have been locked out of my Zula account for almost a month since depositing 1000
$1,000
Unresolved
Zula Casino - I have been locked out of my Zula account for almost a month since depositing 1000
I deposited 1000 dollars into my Zula account because of a promo offering a free 1000 on top. After playing for a few hours, my account was locked out ...
-
Unresolved
Zula Casino - Verification going on for a long time
Unresolved
Zula Casino - Verification going on for a long time
On Sept. 16, 2025, my verification request to Zula Casino was denied. I reached out to support for help and to inquire why I was denied. The first ...
Have trouble with Zula Casino?