I wrote an email to BETAT prior to depositing asking enquiring if I could reject bonuses and stated that I did not wish to wager. They assured me that I could reject the bonus and that they understood when people didn't wish to wager. I joined and deposited £30. Then before playing they requested verification documents which would take 5 days to verify. In chat I asked why my deposit withdrawal was blocked and they told me because I hadn't wagered my deposit. So instead of wagering on bonuses they make people wager their deposits! I requested my money back and they said they couldn't give it to me back! This is totally unfair and an underhanded policy. Please could you look into this for me.
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