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Slot Madness Casino - Bitcoin Withdrawal processing past stated time frame

RESOLVED
Complaint Info
Disputed casino Slot Madness Casino
Reason Delayed payment
Amount $ 100
elitts United States Message
Posted on December 11, 2017

I joined up and played a "No Deposit" bonus in October. I completed the wagering requirement and made a $100 withdrawal request in November . I then submitted verification documents and my withdrawal was approved on Nov. 21st. It has now been 17 calendar and 13 business days with no indication of when it will be paid except "sometime soon". via chat. Since I've seen the Slot Madness rep being responsive and on top of things, I figured I'd try this approach instead of getting "sometime soon" over the chat for the next few weeks.

Posted on December 12, 2017

Hi Elitts--

This was certainly quick and easy. ;-)

I had your payment issued to your Bitcoin wallet, yesterday: 12/11 Paid $100 (0.005874) for transaction #25427131

I apologize for the delays you've experienced with this.

All the best,

Tawni

AskGamblers
Posted on December 12, 2017

Dear @elitts,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

elitts United States Message
Posted on December 12, 2017

This has been resolved! Thanks very much Tawni!

AskGamblers
Posted on December 12, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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