Ag Awards

AfriCasino - Terms of gambling not met

Complaint Info
Disputed casino AfriCasino
Reason Delayed payment
Amount R 12000
Posted on January 4, 2020

The withdrawal process is long its been two weeks and I am still waiting. I submitted withdrawal on the 17th, delays happened due to verification of documents I could see but they insisted they could not see. Then on the 23rd the withdrawal was approved. The support keeps telling me the same thing, payment approved but it has went beyond the 5 days withdrawal period. Not advisable for someone who wants to use their winnings. Not even sure if my payout will ever happen. They can't even confirm that if payment has been made yet. I really need help

Posted on January 4, 2020

Dear @Conny05,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Posted on January 7, 2020

Amount of withdrawal R12000

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