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AfriCasino - Not resolving missing deposit issue

RESOLVED
Complaint Info
Disputed casino AfriCasino
Reason Amount not credited
Amount R 200
JackyvdM South Africa Message
Posted on September 9, 2019

R200 deposited on 23 Aug. Never credited even though I has several queries on chat and e mail and treated poorly. They claim that they are waiting for feedback from EasyEFT. I got answer within 1 hour that payment went through. They just dont care. E mails are ignored. On chat they just have a no care attitude.

Posted on September 10, 2019

@JACKYVDM

Thank you for bringing this matter to our attention.

We will investigate your concerns and will update you accordingly.

Kind regards

Compliance @Africasino

Posted on September 10, 2019

@JACKYVDM

Please be advised that the funds were added to your account.

Kind regards

Compliance @Africasino

JackyvdM South Africa Message
Posted on September 10, 2019

Funds received, thank you #askgamblers!

AskGamblers
Posted on September 10, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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