Wild Jack Casino Complaints - Withdrawal & Other Problems

Resolved

Long delay in account verification & payment

€6,178

Resolved

Wild Jack Casino - Long delay in account verification & payment

I won at Wild Jack Casino 22 September 2016. On 23 September they ask for some documents, I sent the documents on 17 October (front and back of my ...

Resolved

Failed to stick to their own 'responsible gaming' policy

€300

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Wild Jack Casino - Failed to stick to their own 'responsible gaming' policy

I have a complaint about the responsible gaming policy of Wild Jack Casino. Based on the information on their website I guess it's an important aspect ...

Resolved

Stalling verification and payment

€300

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Wild Jack Casino - Stalling verification and payment

I beg for your help. A few months ago,I first met All Slots casino and made a first deposit of € 100, within two - three months I have done a few ...

Resolved

Delaying payment and verification

€700

Resolved

Wild Jack Casino - Delaying payment and verification

I have sent docs on three occasions and again this morning I am being asked to allow a further 48 hrs for verification. I requested a withdrawal of ...

Unresolved

Failure to recognize self exclusion

$2,000

Unresolved

Wild Jack Casino - Failure to recognize self exclusion

Hello I opened an account with WildJack Casino about 10-12 days ago. I have never played here before, I came across the casino and decided to give it ...

Unresolved

Claimed I am under self-exclusion in another casino, but refused to refund my deposits

$450

Unresolved

Wild Jack Casino - Claimed I am under self-exclusion in another casino, but refused to refund my deposits

I made several deposits in this casino the other night, totalling approx .$450. Then mid play they locked my account saying I had asked for self ...

Unresolved

Winnings seized due to "discrepancies"

€3,190

Unresolved

Wild Jack Casino - Winnings seized due to "discrepancies"

I have won 3190€ at Wild Jack Casino. They congratulated me on October 14 about this big withdrawal I made. After not receiving the payment, I ...

Resolved

Missing Withdrawals Worth Over £100 000

£108,297

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Wild Jack Casino - Missing Withdrawals Worth Over £100 000

Apparently I am a VIP, but I am receiving terrible service! I have had several part payments but when I ask where the balances are I am simply told ...

Resolved

Delayed payment

$10,000

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Wild Jack Casino - Delayed payment

may 1 ,2014 i made a withdrall of $10,000. It was to be sent to my instadebit account but was rejected. That was my mistake because it was more than ...

Resolved

Withdrawal issue

Resolved

Wild Jack Casino - Withdrawal issue

Send verification documents? Told all was approved at 12.00pm 2nd June? No response from 6 mails to clarify receipt of documents? Called again 3rd ...

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Still haven't been paid my winnings

$350

Resolved

Wild Jack Casino - Still haven't been paid my winnings

I won a small amount of money about four weeks ago 350 but still haven't received any money, first I got asked for my documents which were excepted in ...

Resolved

Waiting for my money

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Wild Jack Casino - Waiting for my money

Dear Mr/Mrs,In the 8 of july 2013 i won 1581 Euros at wildjack casino. Since then i am still waiting for my money. Recently i made a phone ...