Restricted

Vegas Paradise Casino is restricted in your country, please try these instead:

Stake.us Social Casino

9.9 /10 • 3

Crown Coins Casino

9.8 /10 • 3

Zula Casino

9.7 /10 • 7

Yay Casino

9.6 /10

Vegas Paradise Casino

Item: Vegas Paradise Casino
Rating: 5.5
Author: Petar M.

The casino is restricted in your country.

Our Rating CasinoRank

5.5/10

CasinoRank

Player Rating 14 reviews

6.3/10

14 reviews

Complaint Response 15 complaints

2 days avg. 15 complaints

AskGamblers Quick Overview

Editor’s View

Vegas Paradise is an online casino available to UK players, while it also carries the MGA licence. The casino has several promotion deals for new and existing members, while there are plenty of games to keep you occupied. Scrolling through the site is easy while the site has a modern but straightforward look.

Petar M.

What we like

Multiple reputable licences
Live chat is open 24/7
A wide range of responsible gambling tools

What we don’t like

Withdrawal fees apply
Low monthly withdrawal limits

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Vegas Paradise Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://vegasparadise.com/

Established

2012

Licences

Malta Gaming Authority, UK Gambling Commission

Company

ProgressPlay Limited

Affiliate Program

Maxi Affiliates

Languages

English, French, Spanish, Japanese, Portuguese, Finnish

Casino Type

Instant Play, Mobile, Live Casino, Sports

General Information About Vegas Paradise Casino

If you’re searching for the best casino websites and you encounter Vegas Paradise Casino, take a second and see if this casino’s worth signing up to.

The gambling site has a proven track record. It was established in 2012 and it carries 2 reputable licences, from Malta Gaming Authority and UK Gambling Commission. Registration takes a few minutes to complete and although there isn’t an app, the site is mobile-friendly.

Thanks to our expert casino reviews, you can learn all there is about Vegas Paradise. Our team tested everything from payments to customer service and responsible gambling tools and we’ve written all about it.

Deposit Methods

Visa, MasterCard, PayPal, Apple Pay, Paysafecard, Trustly, MuchBetter, Payz, Neteller, Skrill, Neosurf

Minimum Deposit Amount

€10

Deposit Fees

Yes

Withdrawal Methods

Visa, MasterCard, PayPal, Trustly, Payz, Neteller, Bank transfer

Minimum Withdrawal Amount

€20

Withdrawal Fees

Yes

Withdrawal Limit

EUR 3,000 per week, EUR 6,000 per month

Currencies

Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, US dollars

Verification Speed

0-72 hours

Pending Time

0-72 hours

Withdrawal Times

E-Wallets 24-72 hours
Bank Transfers 3-7 days
Card Payments 3-7 days
Weekend Cashouts No
Progressive Jackpot Wins Paid In Lump Sum

Payment Information and Options at Vegas Paradise Casino

If you decide to play at Vegas Paradise Casino, you can deposit your funds using multiple payment methods including cards, e-wallets and some other options. The casino doesn’t accept cryptocurrencies.

Withdrawal options are slightly limited, but all the major methods exist. The minimum deposit is £10 or equivalent, while the minimum withdrawal is £20. The casino has deposit and withdrawal pages where they outline all the details, restrictions and potential fees for individual methods.

The casino charges withdrawal fees of 1% up to £3 per withdrawal. The limits are on the lower end, up to £6,000 per month. Once initiated, you can’t cancel withdrawals for any reason, so plan them out.

Game Providers

NetEnt, Games Global, NextGen Gaming, Elk Studios, 1x2Games, Iron Dog Studios, Thunderkick, Lightning Box, Chance Interactive, Core Gaming, Betdigital, Blueprint Gaming, Gamevy, Games Lab, Extreme Live Gaming, Light & Wonder, Big Time Gaming, Quickspin, Genesis Gaming, Rabcat, Skillzzgaming, 2 By 2 Gaming, Games Warehouse, Inspired, Eyecon, Just For The Win, Tom Horn Gaming, Foxium, Crazy Tooth Studio, Leap, WMS, Wazdan, Fantasma Games, Evolution Gaming, Red7 Slots, Shuffle Master, Nolimit City, Barcrest Games, Playson, Revolver Gaming, Genii, Play'n GO, Anakatech, IGT (WagerWorks), Betconstruct, Booming Games, Fugaso, Hacksaw Gaming, Pragmatic Play, Spinomenal

RTP

Not stated

RNG Tested

Progressive Jackpots

Yes

Game History Feature

Yes

Games at Vegas Paradise Casino

Vegas Paradise Casino is a good hub for online casino games. With over 1000 slot titles, you have plenty of choices, regardless of which slots you like to play. The casino regularly adds new slots to stay at the top of the industry, and there’s a nice selection of jackpot slots which you can explore. Also, you can play a demo version before you start playing for real money.

You can sort out games by different providers or types. Besides online slots, you can find different casino games, including roulette, blackjack, poker, solitaire, etc. Casual games such as bingo, crash, scratch cards are also available.

Speaking of live casinos, there’s a good choice of games from various providers including Playtech, Evolution, etc. Games are well organised and easy to find.

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Yes

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Vegas Paradise Casino’s Commitment to Responsible Gambling

If you’re looking for a casino committed to responsible gambling, look no further because Vegas Paradise has multiple tools and mechanisms to help you maintain full control.

Limits can be introduced on deposits, wagers and losses and you can set them daily, weekly or monthly. Changes are possible at any point. Additionally, players can set reality checks, but if they ever want to take breaks, it’s possible to take a time out or self-exclude.

Self-exclusion is simple enough and you can always contact the customer service for more details. It’s possible to regain your account back if you change your mind but the casino will take your request into careful consideration and decide whether to accept your request or not.

You can do a self-assessment quiz at any point, but if you need more details about responsible gambling, the casino has a dedicated page with additional information.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Yes

Customer Support at Vegas Paradise Casino

There are two ways in which you can contact Vegas Paradise Casino support. One is via email and the other is via 24/7 live chat.

Live chat is available to users only. So, to contact representatives for any burning issues, you must be logged in to your account. Overall, the chat works well, which is usually the case with UK casinos.

Vegas Paradise also has a FAQ section built into their site. There, you can find a lot of information about casinos, your account, verification and payments. So, before you contact the casino, make sure to browse through the FAQs.

Suggest an edit

Complaints

Read the complaints other players have left for Vegas Paradise Casino. Learn more about complaints.

Show all complaints

Submit complaint

No withdrawal payment method that I can use

I tried to make a withdrawal around December 14, 2020 only to see that the withdrawal options didn’t have nearly the amount of options as depositing does. Only 1/3 displayed as withdrawal options actually is one that you can use, and that is ecopayz. I informed them that I cannot reopen my ecopayz account and I was told that they would get my funds to me somehow. I haven’t heard a word back from them since. I check in on live chat often with the same reply on the withdrawal options. I tried bitcoin, then was told it wasn’t an option but it is displayed there so I don’t know why it’s there.

Resolved

$310.16

Delayed payment for more than 40 days now!!

I have a lot of problem to get my withdrawal. More than 40 days of delay now. I ask for a 2000$ CND withdrawal on March 31th. I chat with different employees since. They are all nice but they can't help me to get my money.

On April 17th, Vegas Paradise Casino "try" to transfer me my complete 2000$ CND but it was denied by their processor. I send them a email to give them other option like my bank account number to help them so I would get my earn money. They said that they don't need more documents and they will work on my case and find a solution. Since this date, I chat with Charlotte, Eliza, Lorenzo, Andy and ask them to help me. I also send 2 complaints in that matter. I did not play on this site since March 31th. I put 1000$ CND on this site with my Master Card. I refused to put more money on this site before I'm getting my 2K withdrawal.

On May 3th, I have the opportunity to cancel my withdrawal witch I'm not supposed to be able to do. My 2000$ was transfer to my account balance and it was freeze. I'm asking again for a 2000$ CND withdrawal on the same day. On May 7th they try to proceed to my withdrawal it was denied again.

All this give me so much trouble you can't imagine. I won this 2K CND fair and square and they don't paid me.

Please help me.

Frederick

Resolved

$2000

Account "temporarily closed" for seven months

Seven months ago(Sep 3 - 2017) I joined the casino and made a deposit of €30. I received a bonus of €20, and proceeded to play and win €1150, and the wagering was done. Submitted a withdrawal request of the full amount. Three days later I got a response claiming that I breached the bonus terms by betting more than 5% of the bonus amount received. So far so good. I clearly missed that part when I read the the terms and conditions. I just concentrated on keeping my bets below €5, which is the "standard max bet" for most casinos. The mail explained that my winnings would be confiscated, and my account would be left with the original deposit of €30. I didn`t like the decision, but realized that they had the right to do this. The problem is that I can`t login to my account and access these €30. Login results in an error message saying my account is temporarily closed. When contacting the live support chat I usually get the answer that the reason should have been explained in the e-mail. When showing them the e-mail, and explaining my side of the story, the support assistant usually says they will forward my issue to their supervisor. And later get back to me via e-mail. And sometimes they just let the chat "time-out". Today is april 13, 2018. And my account is still "temporarily closed". No mail, or other correspondence has reached me. And I´m getting pretty frustrated. I´ll attach a "print screen" of the original mail. Just to show what was said and agreed upon.

Resolved

€30

Withdrawal request worth £3000 seriously overdue

Hello. I have been waiting for a withdrawal from Vegas paradise now since the 29th of may. I have been through verification and have sent all the correct documents and have been confirmed I amverified. I have contact live support and they keep saying it's being processed and when I email I never seem to get any emails back. I spend a lot of money with them but they do not seem to be focused on my withdrawl. I have now been told by live chat that it will be reviewed Tuesday but no explination why it has taken 8 days when it stats 3 days on there terms and conditions. I am not willing to wait till Tuesday to see if it is sorted and if it not I have to submit a compliant so i would nuch prefer to submit it now so they can not mess this up. Please find attached a photo of my pending withdraw . Kind regards Josh

Resolved

£3000

Unfairly decreasing the amount I'm trying to withdraw

Hi Basically I made my first deposit and got a £50 bonus. I made a withdrawal of £400 which was everything I had in my account. It turns out I breached the rules regarding the size of bet that is allowed whilst using my bonus. Ok fine So the next day I made 3 further deposits £40, £30 and £30. I did not receive any further bonuses that day. I then made a withdrawal of £600. This was all my money and no bonuses! Now I've been told I'm only allowed £230 out of the £1000 I've tried to withdraw. On top of this, Verifying my account is a nightmare. They say as part of the verification process they must call you and chat on the phone. On 2 occasions now I've told them to call me and the email has been ignored. Sent from my iPhone

Resolved

£600

£259 withdrawal pending for days

I've had a pending withdrawal since the 4th of October, I verified my documents on the 2nd, and I've contacted the live chat team several times. Every time I have been told something different, 'Yes your deposit is coming', 'It will be with you soon'. Today I saw it is still not past the pending stage, so I contacted live chat again, below is a transcript of the conversation I had with 'Maria'. Please wait for a site operator to respond. Welcome to Live chat, You are now chatting with 'Maria', How may i help you? Joel: Hi I'd like to know what's going on with my withdrawal, it's pending since Tuesday and that's ridiculous, my email is < email removed > Maria: One moment please and I will check your account Maria: Please be advised that we have faced a current problem with the payment processor Maria: and withdrawals have a dely Maria: delay Maria: im sorry about that Joel: What is the problem? Maria: we are waiting too so this technical issue to be solved on monday Maria: technical issue with the payment processor Maria: it is not our company Joel: When can I expect a payout? I've asked several times this week via your livechat and I haven't been informed of this issue Maria: it is a separate operator that we are cooparate with Joel: So when can I expect my winnings? Maria: and they informed us with this techical issue Maria: i guarantee you that you will receive your withdrawal Maria: we will repaid the players Joel: When? Maria: but are waiting to give us the permission to use the system Maria: you understand that this is a much hassle for us Maria: trying to explain to players this situation Maria: we do not know the when yet Joel: I'm going to make a complaint on askgamblers, I can see that there are a lot of complaints on there Maria: we are hoping within the next week Maria: this problem it is the same with many company's that cooparate with the particular payment processor Maria: so your compalint will not get anywhere Joel: Then why was I not informed? Maria: i have clearly explained you Maria: nobody was informed Joel: I've been paid out by several casinos this week no problem at all Maria: not even us Maria: pleas just be patient Maria: and you will receive your withdrawal shortlu Joel: So your casino that is responsible for handling deposits and withdrawals has no control over paying out? Maria: i have nothing more to add Maria: Thank you for chatting. Goodbye. Chat session has been terminated by the site operator. I have no idea what is happening now, and I will attach screenshots of the conversation as I was not allowed to email myself a copy of the transcript. It's my first withdrawal so I was expecting the run around, but I have also provided an email proving I confirmed my identity. This is the absolute worst service I have ever received.

Resolved

£259

Requested a withdrawal, but no one ever replied back

I'm still waiting to have my withdraw of £794 and I've sent the document you needed and several emails and have been ignored please can someone get in touch with me as its been 2 weeks!!! Nobody is getting back to me from Vegas paradise, after sending loads of email concern that I have withdrawn money from them and still not receive it please can someone help as I can't even find a phone number to contact them

Resolved

£794

Unable to withdraw my $3000

I reside in Australia and I have had $3000 In withdrawal for over 7 days and that is because they take too long to return messages. I have done every verification asked of me. I use Skrill for one transaction which they want evidence of via screenshot but they want my name on same page and it will only give u my email which is my user name on Skrill so it's impossible to have both my name and transaction on same page. No-one has called me like it says on emails they would. Live chat which I managed y/day on a friends desktop was a farce. Not live at all, left operator offline a message to be got back to 8hrs later!!, when I'm in bed. Have no idea of status of verification, am so angry I'm beside myself as I'm currently unemployed single Mother of a 9yr old this is pure torture when my money could be paying bills outstanding. Disgusted by customer service I really am, please help. Regards Joanne *********** crayze_d***@hotmail.com

Resolved

$3000

Ignoring email's and no payment

I have made some withdrawals totaal amount 1900€. Security ask for documents and I provided all. Confirmed by online help on site. But after sending the last required document security is ignoring all my email's. Online help says last two days always tomorrow but no responde.

Resolved

€1900

Reopened my account and let me deposit despite being permanently Self-Excluded

So on the 27/06/2014 I permently excluded from the above casino. after a few emails back and forth it was confirmed my account wouldn't be opened again. This was due to gambling problems. on the 7/03/2016 I was able to go on live chat and merely say can you reopen my account. no questions asked to do with any gambling problems still or anything. some of you probably no how this is )-: anyway I was able to deposit £30. I believe they have failed in there duty of permently closing my account. and letting me deposit

Resolved

£30

Complaint Statistics

Resolved 15

Avg. Amount $ 1,091

Avg. Complaint Duration 12 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

6.3/10 ● 14 reviews

Top reviews from our players

Turk2121

10 years ago

1/10

Sometimes it can payout. I like the casino, was a good casino but when comes to pulling your money out you just can't get it.

I've been waiting on my withdrawal for 18 days now sent my documents 4 times and I've done two withdrawals before.

JimJonson

11 years ago

10/10

Played at many online casinos, but first time I ever won over 10k $10375 Youpee!! I love Vegas Paradise casino odds just seems very fair there.

katemak

11 years ago

7/10

When I was searching for some new casino on net and searching for a freebie I found Vegas Paradise Casino. I saw the banner on on site where they were giving 10 free spins on Gold Factory slot. If you played at Casino Molaah, you played at Vegas Paradise Casino.

I said that just because they have the same look of the casino, same games, same bonuses, they might be sisters casinos. Vegas Paradise has no download version, so all the games can be played on theirs website, what I didn't like about this casinos, when you enter and want to find some game, there is no search tab to find some specific game, but you have to roll page by page every single game, well for that one I will give them 1 minus. I really liked them, just because they are Microgaming software and another fact, that they are under Malta jurisdiction, well that's a good start to trust them.

When I sign up activated my account, I opened the Gold Factory slot and got the 10 free spins. From the free spins I got around 11 euros, so not so bad, from 10 free spins. And of course with that money I continue to play my favorite Immortal Romance game. Well I played for a while and even played with the minimum bet and I still lost the money in no time.

For the first time deposit made there, they are giving 100% match bonus, well like any other casino,s o nothing special, but the wagering are really huge X 50 the bonus. I liked the casino, liked theirs freebie promo, ok their welcome bonus, but X 50 wagering, I think I will skip this one for later. Who knows, maybe they will change theirs Terms of wagering requirements and that way I might consider to make my first deposit there!

The wagering requirements for their bonuses are high!

swati

11 years ago

9/10

I had fun Playing games on online casino Vegas Paradise Casino. I could comfortably sit at home, make money and have loads of fun here. First lets have an overview of the casino, I had just download the software within seconds and start playing various exciting games with welcome bonus. So beginners, don’t miss the catch!!! You could easily play and learn with nothing to loose. They have a FAQ session which help solving our queries and doubts. It also provides a winners list which gives an assurance that one could play clean game and can actually win. It also provides a 24*7 support staff where could call them for free and help would be made readily available to you. Their customer care executives helps me also when I was having problem in downloading this casino.

My personal vote goes to Roulette. Betting on black or red, odd or even is the simplest choice. We can use our welcome bonus to do this as we wish, with our outlay bet being matched if we win. It's a fast and fun way of playing this multi-faceted game. If we want to delve deeper, start placing some more interesting bets - bets on 4 numbers, bets on numbers in a particular range, or even betting on single numbers. If your number comes up, you've just won 35 times your original bet!! I like this type of betting as i am a slot lover and like animations personally and i want others also to try this. And in fact I won also that’s why I am saying that spend on interesting bets. I think blackjack casino won't let you down if you want to try something different rather than other casinos.

So, guys don't hesitate in trying this casino. Go and grab the chance of your winning.
If you are into betting on games, trust your luck or want to give it a shot then this would be a perfect platform. My score- 9/10.