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Terminated

Vegas Paradise Casino has been terminated due to being unresponsive. Consider these instead:

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Vegas Paradise Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 14 reviews
6.3/10
14 reviews
Complaint Response 15 complaints
2 days avg. 15 complaints
What we like
  • Mobile version available
  • 24/7 live support via chat, e-mail and phone
  • UK Gambling Commission license
  • Fast and helpful chat service
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure

18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware


Vegas Paradise Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.vegasparadise.com
Established
2012
Licences
Malta Gaming Authority, UK Gambling Commission
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Live Casino

Vegas Paradise Casino is an online casino offering the best in online casino gambling, combining the thrill of slots with traditional casino games, all of which are available to play instantly in a flash browser. The name of the casino suggests a Vegas theme and upon entry, players are greeted with a visually stunning Vegas City backdrop.

Vegas Paradise support a fully optimised mobile casino and is operated by Progress Play Limited. Vegas Paradise operates and is regulated by the Malta Gaming Authority.

Restricted Countries

Vegas Paradise cannot currently accept players from the following countries: Belize, British Virgin Islands, Cyprus, Israel, Turkey, France, Italy, Denmark and the United States of America. The full list may be longer, so please refer to the 'More casino details' tab for more information.

Mobile Gaming

Vegas Paradise Casino takes its players on a road trip with their mobile casino - offering Mobile Slots, Mobile Roulette and Mobile Blackjack. All of the games can be played right from your iPhone and Android devices. Membership is easy and is always free. Players can log into their mobile account using their same account details as their main account.

Security and Fairness

The casino uses the most up to date SSL 128 bit firewall and encryption technology to protect players sensitive data at all times.

Vegas Paradise is committed to fair game play. The site uses RNG SG100 which is the industry's most trusted system when it comes to monitoring fair game play. The casino's RNG is tested and continually audited by Gaming Associates to ensure fair play at all times.

StallCation

Complaints

Read the complaints other players have left for Vegas Paradise Casino. Learn more about complaints.

Show all complaints
Vegas Paradise Casino - Account "temporarily closed" for seven months
Seven months ago(Sep 3 - 2017) I joined the casino and made a deposit of €30. I received a bonus of €20, and proceeded to play and win €1150, and the wagering was done. Submitted a withdrawal request of the full amount. Three days later I got a response claiming that I breached the bonus terms by betting more than 5% of the bonus amount received. So far so good. I clearly missed that part when I read the the terms and conditions. I just concentrated on keeping my bets below €5, which is the "standard max bet" for most casinos. The mail explained that my winnings would be confiscated, and my account would be left with the original deposit of €30. I didn`t like the decision, but realized that they had the right to do this. The problem is that I can`t login to my account and access these €30. Login results in an error message saying my account is temporarily closed. When contacting the live support chat I usually get the answer that the reason should have been explained in the e-mail. When showing them the e-mail, and explaining my side of the story, the support assistant usually says they will forward my issue to their supervisor. And later get back to me via e-mail. And sometimes they just let the chat "time-out". Today is april 13, 2018. And my account is still "temporarily closed". No mail, or other correspondence has reached me. And I´m getting pretty frustrated. I´ll attach a "print screen" of the original mail. Just to show what was said and agreed upon.
staus Resolved
€30
Vegas Paradise Casino - £259 withdrawal pending for days
I've had a pending withdrawal since the 4th of October, I verified my documents on the 2nd, and I've contacted the live chat team several times. Every time I have been told something different, 'Yes your deposit is coming', 'It will be with you soon'. Today I saw it is still not past the pending stage, so I contacted live chat again, below is a transcript of the conversation I had with 'Maria'. Please wait for a site operator to respond. Welcome to Live chat, You are now chatting with 'Maria', How may i help you? Joel: Hi I'd like to know what's going on with my withdrawal, it's pending since Tuesday and that's ridiculous, my email is < email removed > Maria: One moment please and I will check your account Maria: Please be advised that we have faced a current problem with the payment processor Maria: and withdrawals have a dely Maria: delay Maria: im sorry about that Joel: What is the problem? Maria: we are waiting too so this technical issue to be solved on monday Maria: technical issue with the payment processor Maria: it is not our company Joel: When can I expect a payout? I've asked several times this week via your livechat and I haven't been informed of this issue Maria: it is a separate operator that we are cooparate with Joel: So when can I expect my winnings? Maria: and they informed us with this techical issue Maria: i guarantee you that you will receive your withdrawal Maria: we will repaid the players Joel: When? Maria: but are waiting to give us the permission to use the system Maria: you understand that this is a much hassle for us Maria: trying to explain to players this situation Maria: we do not know the when yet Joel: I'm going to make a complaint on askgamblers, I can see that there are a lot of complaints on there Maria: we are hoping within the next week Maria: this problem it is the same with many company's that cooparate with the particular payment processor Maria: so your compalint will not get anywhere Joel: Then why was I not informed? Maria: i have clearly explained you Maria: nobody was informed Joel: I've been paid out by several casinos this week no problem at all Maria: not even us Maria: pleas just be patient Maria: and you will receive your withdrawal shortlu Joel: So your casino that is responsible for handling deposits and withdrawals has no control over paying out? Maria: i have nothing more to add Maria: Thank you for chatting. Goodbye. Chat session has been terminated by the site operator. I have no idea what is happening now, and I will attach screenshots of the conversation as I was not allowed to email myself a copy of the transcript. It's my first withdrawal so I was expecting the run around, but I have also provided an email proving I confirmed my identity. This is the absolute worst service I have ever received.
staus Resolved
£259

Complaint Statistics

Resolved 15
Avg. Amount $ 1,091
Avg. Complaint Duration 12 days
Avg. Response Time 2 days

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Player rating
6.3/10 14 reviews

Top reviews from our players

Sometimes it can payout. I like the casino, was a good casino but when comes to pulling your money out you just can't get it.

I've been waiting on my withdrawal for 18 days now sent my documents 4 times and I've done two withdrawals before.

Played at many online casinos, but first time I ever won over 10k $10375 Youpee!! I love Vegas Paradise casino odds just seems very fair there.

When I was searching for some new casino on net and searching for a freebie I found Vegas Paradise Casino. I saw the banner on on site where they were giving 10 free spins on Gold Factory slot. If you played at Casino Molaah, you played at Vegas Paradise Casino.

I said that just because they have the same look of the casino, same games, same bonuses, they might be sisters casinos. Vegas Paradise has no download version, so all the games can be played on theirs website, what I didn't like about this casinos, when you enter and want to find some game, there is no search tab to find some specific game, but you have to roll page by page every single game, well for that one I will give them 1 minus. I really liked them, just because they are Microgaming software and another fact, that they are under Malta jurisdiction, well that's a good start to trust them.

When I sign up activated my account, I opened the Gold Factory slot and got the 10 free spins. From the free spins I got around 11 euros, so not so bad, from 10 free spins. And of course with that money I continue to play my favorite Immortal Romance game. Well I played for a while and even played with the minimum bet and I still lost the money in no time.

For the first time deposit made there, they are giving 100% match bonus, well like any other casino,s o nothing special, but the wagering are really huge X 50 the bonus. I liked the casino, liked theirs freebie promo, ok their welcome bonus, but X 50 wagering, I think I will skip this one for later. Who knows, maybe they will change theirs Terms of wagering requirements and that way I might consider to make my first deposit there!

The wagering requirements for their bonuses are high!

I had fun Playing games on online casino Vegas Paradise Casino. I could comfortably sit at home, make money and have loads of fun here. First lets have an overview of the casino, I had just download the software within seconds and start playing various exciting games with welcome bonus. So beginners, don’t miss the catch!!! You could easily play and learn with nothing to loose. They have a FAQ session which help solving our queries and doubts. It also provides a winners list which gives an assurance that one could play clean game and can actually win. It also provides a 24*7 support staff where could call them for free and help would be made readily available to you. Their customer care executives helps me also when I was having problem in downloading this casino.

My personal vote goes to Roulette. Betting on black or red, odd or even is the simplest choice. We can use our welcome bonus to do this as we wish, with our outlay bet being matched if we win. It's a fast and fun way of playing this multi-faceted game. If we want to delve deeper, start placing some more interesting bets - bets on 4 numbers, bets on numbers in a particular range, or even betting on single numbers. If your number comes up, you've just won 35 times your original bet!! I like this type of betting as i am a slot lover and like animations personally and i want others also to try this. And in fact I won also that’s why I am saying that spend on interesting bets. I think blackjack casino won't let you down if you want to try something different rather than other casinos.

So, guys don't hesitate in trying this casino. Go and grab the chance of your winning.
If you are into betting on games, trust your luck or want to give it a shot then this would be a perfect platform. My score- 9/10.

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