Page 8 – Player Reviews for Syndicate Casino
125% up to €375 + 200 Bonus Spins, 1st Deposit Bonus
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Share your thoughts with other playersAI-Generated Summary of Our Player Reviews
Players express frustration with the account verification process, citing repeated issues and delays that make them uncomfortable with the platform. Additionally, there are complaints about unclear promotional terms and conditions, leading to disappointment and dissatisfaction with the bonus allocation.
Top Reviews From Our Players
I love this casino. I won on my first visit to this casino and verifying my account and withdrawing my winnings was very straight forward and amazingly fast. The support staff were very quick to reply with advice or information. And I was kept updated thru the whole process.
Once my withdrawal was approved, approx 3hrs, the money was cleared and actually available in my bank account within the hour.
I have since had more wins and each time the casino was prompt and efficient in processing my request.
The casino has a vast collection of games so there is a magnitude of choice.
Hello carla.gleeson1! Thank you for your kind words. We are happy that your experience in our casino was so bright. We are doing everything possible to satisfy every player. Please be noted that our Support team works 24/7 to answer any question you have. Have a great gaming experience!
Probably the only online casino I play "regularly". Its easy to navigate in, deposits/withdraws are without a problem. The mobile app is very good and well working.
They could do more in terms of bonuses for players etc. Otherwise I can't say anything bad about the casino so far. Might encounter something in the future though. :)
Hello Antysocyal! Thank you for the time to make a review about Syndicate! Our goal is to satisfy all our players and your review helps us to meet our objectives. Please be advised that we are here 24/7 for you and always happy to assist with any questions! Good luck!
Great variety of games(fair game play), Great interface, Fast Deposit/Withdrawal system, first payout in under 30min cred/deb card, Excellent support.
No dislikes or issues with this site.
Hello Bobusvinicius! Thank you for your kind words. We appreciate your opinion. We are doing everything possible to provide the best services ever. If you need any assistance - let our support service team know at any time. Good luck!
First day I deposited $30 and won $1000 easy as, the games are familiar as from other sites so you know it's got to be legit and can't complain with 125% match plus 200 FS on sign up
Needs better phone adaptation, that’s it! I haven’t been with them for long but other deals and promotional offers would be very helpful in playing the games.
Hello Steffo888! Thank you for your review. We appreciate your opinion. Please pay attention, we always update the list of games and game providers. We want to advise you to use our Android application for the game, as it is more comfortable. Wishing you great luck here!
Its a great platform pays out and pay outs are quick.
Good selection of games great assistance on demand cheap deposits not like other sites 30 to 40 minimum deposit
When ur on a role ots like theres only a certain number of free spins n then theres no more not even by chance.
I spend big n dont win often there also needs to be more deposit bonus's available
Hello Mufasa86 ! We want to thank you for your participation on behalf of our Syndicate Familia. We are grateful that you find good pour game selections, withdrawal time, and minimum deposit amount. We are doing our best to provide the best services ever. It is a pity that you didn't get many free bonuses. But we want to pay your attention to our VIP loyalty program. For your activity on our site, you are able to get special offers and bonuses on a regular basis, as well as consultations by the VIP support team. If you have any questions regarding the game process on our site, feel free to contact our Support team. We work for you 24/7.
Over 40 game providers
Fast verification time, under 12 hours for me.
Fast withdrawal approval, under 24 hours to bank account and money fast to my bank account.
Great live support.
Exstremly high withdrawel fee to bank account, 50 Euro
Try to withdraw to paysafecard, chat told me it was a error
Could not play BTG games, 404 error, game open in play money mode, chat told me it work fine from their side.
Max cashout on freespinns 50 euro, that means you can not withdraw anything to bank account because of the fee.
Hello Liverbird79 ! Thank you for your review. We appreciate your opinion about our site. We are happy that you like the selection of game providers, withdrawal time, and our Support team. During deposits and withdrawals, there is no fee from our side. Only banks can charge an additional payment for International bank transfer. Also, the maximum cashout on free bonuses can be different. We understand that it can be frustrating, but in any case, when you get something free, it can have limits. Please be noted, our Support team works 24/7, we are always ready to help you with any issues you have during the game process. Have a lucky day!
Good Casino. Well promotion, good live chat. Many beautiful games. Fast withdrawal. I will come back always :) I love this casino. Good job Syndicate casino!
Hello Michalski1988 ! Thank you for your review. Your kind words motivate us to become better and to provide the best services ever. We are grateful that you like our promotions, live chat, withdrawal time. You can always contact our Support team 24/7 and we are ready to answer any question you have. We are happy seeing you on the website! Have a wonderful day!
First day I deposited $30 and won $1000 easy as, the games are familiar as from other sites so you know it's got to be legit and can't complain with 125% match plus 200 FS on sign up
Needs better phone adaptation, that’s it! I haven’t been with them for long but other deals and promotional offers would be very helpful in playing the games.
Hello Mheast ! Thank you for your kind words. We appreciate your feedback. We are so happy that you liked our casino games and offers. Please be noted that it is more comfortable to use our mobile application for Android. Also, you can check all available offers on the Promotions page, we often have interesting offers. Wishing you great luck and Big Wins!
Syndicate casino is a casino I joined only a few days ago, in December. I had heard of them before but for some reason I always thought that my country was restricted to play there. Recently I noticed them being mentioned in one of our forum discussions and heard my fellow members saying good things about them which made me curious to explore them.
After a quick check, I noticed that they're one of Direx NV casinos which is a good thing as I have played in many of Direx NV casinos and never had any issues so I proceeded to their website. The design and navigation is quite user friendly and I noticed that the casino offers a good welcome bonus.
After signing up I had a quick chat with live support to double check my eligibility for the offer as well as wagering requirements. The agent was very professional and polite and definitely one of the most pleasant chats I've had in a while which left me with a good impression. I proceeded to the cashier and made a 20 eur deposit using skrill as it was allowed payment option for welcome bonus. I got my 125% welcome bonus right away.
The casino is powered by many great game providers including Netent and Play'n Go. As it usually goes, I started my session by playing Twin Spin slot. With minimum bets I managed to get a few big wins and my balance went up to 70eur. What I also liked about this bonus was that it had very player-friendly wagering requirements of only 40x bonus amount. I played Twin Spin for my entire session as I sometimes do if the session is going well. I had several big wins and after a while I managed to meet the wagering. I did ask support about my free spins as I didn't see them in my account and I was told they're added 8 hours after deposit or so, so don't expect to boost your balance with spins right after deposit!
Regardless, I requested a withdrawal and was sent an email that it was declined and I had to verify. No problem. I uploaded the documents in the system and am now waiting for them to be accepted. It's been over 12 hours since I sent them but since it's the holidays, I guess some delays can be expected. Hopefully, they will be accepted soon.
Overall I believe that Syndicate casino is a good casino and I'm sure I will continue to play there. I'm eager to claim the entire welcome bonus package as it has good terms and as I said, really nice game selection. So far I have no complaints and no reason to not recommend them. And I hope my first withdrawal will go smooth.
Hello BLONDIE, Thank you for your kind review. Your opinion is very important for us, as we always try to improve our service. Please note, we try to process withdrawal requests and KYC procedures on the same day. If you have any questions, please contact our support team 24/7. Have a nice day!
Awesome new member joining offers, great games. And easy to use. A lot of games around a bonus system allowing you to play games where other casinos do not allow you to play bonuses.
Dear MACLEOD777, Thank you for leaving us a wonderful review. We are thrilled that you loved your experience and we are definitely happy to read what you wrote! We put customer satisfaction and experience is our main goal, and your review reaffirms the hard work we put 24/7 for you. Good luck!
For the whole of 2019, I was not interested to sign up at any new casino (I have already closed so many accounts at existing ones), but 2 casinos caught my eye, and interest, which became exceptions to my rule, so to speak, hehehe. The most latest is this Syndicate Casino.
Why a change of mind you may ask? Well, briefly put, I was getting kinda bored with my regular Asian-based casinos, particularly when Playtech started ‘upgrading’ their games into HTML5 versions, and changed the traits of my beloved old favourites. They no longer play or pay as they used to, so my interest waned away too. Going back to European casinos is not meant to be the solution, but just as a temporary ‘change of heart’, for now anyway.
After reading up and browsing around, I was glad to know Syndicate Casino is one more casino belonging to Direx NV, my current favourite group, so adding one more into my list wasn’t an issue at all, and without any hesitation either. Nope, Direx NV casinos, licensed by Curacao Gaming Authority, have not caused any problems at all to me through these years, so I’m very comfortable with that.
Then their 200 free spins welcoming offer got my attention quickly, although I was wishing that I could play all of those free spins in one go, but I’m not complaining either – at 25 free spins per day, spread over 8 days, isn’t that bad. I’ve seen other casinos offering 10 free spins per day, for a certain number of days, one offer was even up to 90 days, but I find those simply ridiculous to accept. Too much time wasting and a pain in the butt, hahaha.
Registration and validation went breezily, my $20 USD deposit and $25 bonus got in instantly, but the free spins were scheduled to start the next day. Ah well, that should keep me occupied for a while for the next 8 days, so no complaint, hehehe. Thankfully, Neteller is still a deposit option at Syndicate Casino, so that’s one more good point from me. Casinos that no longer has Neteller or Skrill as a deposit option are now getting account closure requests from me. No Neteller, no Skrill, no account, period!
With about 20 game providers in the casino’s portfolio, choosing a game to play shouldn’t be a problem, perhaps giving a slight headache instead, on which game to play, hahaha. But nah, not for me though. I have only 1 game in mind – Microgaming’ ‘Supe It Up’ game. If not, then it’s ‘Isis’. If both not available, I wouldn’t have signed up in the first place. Simple as that.
I don’t wanna be writing a book here, so I’ll just say that I had a good long game on Supe It Up, although no good wins came my way. Isis wasn’t playing as good on that day, so I’d probably try it again some other day. No complaints about the gaming platform, no complaints about lags during play, live chat went well, so basically no complaints whatsoever from me. I couldn’t test their KYC or withdrawal speeds though, but knowing Direx NV casinos, they usually are fast, if not very fast! Had I made a win or a withdrawal, I’d give this casino one more additional Star rating! Hehehe.
Hello Afi4wins! Thank you for the warm words to our team! We do appreciate your cooperation with us. You helping us to improve our service and do it better and better each day! Thank you for your time and cooperation with us! Good luck and big wins!
First day I deposited $30 and won $1000 easy as, the games are familiar as from other sites so you know it's got to be legit and can't complain with 125% match plus 200 FS on sign up
Haven't had any issues yet but I would like to see some lightning games on here though as they're the games I like to play, so besides that there's absolutely nothing wrong with syndicate casino
Hello Gagey87! Thank you for sharing your experience with us! We do appreciate your participation with us. You may contact us at any time as our Support Service works 24/7 for all players. Looking forward to your next visit and thank you for your participation with us!
Easy and safe place to play, have not experience any problems since signing up and making Syndicate Casino my new preferred online casino. Great customer support crew and deserves a 10 out of 10 in my opinion. Is easy and very pleasant customer service. Would recommend to anyone. Good games and bonuses. Very easy to find games. Like like like casino very much.
Hello tobi75! We are so grateful that you like our Support team, game selections, bonuses. We are doing our best to provide the best services for every customer. Please be noted that Support Team works 24/7 to provide the best service ever. Wish you a great gaming experience!
Great casino and an excellent selection of games.also weekly bonuses to lift the spirit for a little extra spice. It is very reliable and the team on the 24 hr help chat have been amazing all my questions were attended to instantly 👍👍👍 love this casino!!!!!!
Hello Dj_fiore! Thank you for your feedback! Such words motivate us to improve our services for the better. Please be noted, our Support team is always ready to help you with any questions you have. Have a lucky day!
Cool games, easy to play, I love the range of games they have, I love that the games give a demo prior to playing in case games are new or you’re unsure of the rules. Highly rate.
Needs better phone adaptation, that’s it! I haven’t been with them for long but other deals and promotional offers would be very helpful in playing the games.
Hello jacobness123! Thank you for your feedback. On behalf of the Syndicate team, we want to thank you for being a part of the Syndicate team. We always improve our services for the better, we transfer your remark regarding mobile application to the technical team. Wishing you Big Wins and great luck!
I like it, that looks good, speed, and I wanna be a VIP level. Best casino by far. Fast withdrawal, excellent game choice and the best customer service I experienced by far. Can't wait for more wins.
I don't know anything what I dislike.
Nothing so far I've had a ball playing with syndicate keep up the good work guys. And still be a great one in online casinos.
Hello Vecusik! Thank you for your kind words! Please, keep being a part of our great Syndicate family and we will remain to be a great service experience for you as it is what really makes us happy. We are happy seeing you on the website! Have a wonderful day!
Syndicate is another decent casino released by Direx N.V with a good range of providers and games depending on what country you live in. I’m in Australia however there will be more available for the country’s that allow them. The online support team is very friendly and helpful with useful advice, the site operates quite well games load and run without any issues.
Seems to be issues with uploading screenshots to the live chat for confirmations of bonuses ect, some games missing from various providers like Lucky tho. Most Direx n.v have put more focus into game art and not continued to update Lucky and some providers missing like Quickspin. That most Direx n.v sites do offer, wagers are slightly higher with most at x50.
Hello spinnintim! Thank you for your review. We appreciate your time spent to share your opinion with other players. We are happy that you like our wide range of game providers, service of the Support team. We took into account your wishes regarding your favorite game, providers. Also, please be noted, the bonus wager can be different, you can check it in terms of the bonus. Wishing you Merry Christmas!
Syndicate casino is by far the best casino I’ve ever played can play it all night! No bugs no problems and great customer support. Highly rate playing this casino!
I dislike that you can’t keep your phone upright for some games and have to turn it sideways! But if that’s the only problem then you know it’s worth giving it a shot!
Hello Frexxxy! Thank you for your review! We appreciate the opinion of every customer. Thanks for being a part of Syndicate Family. We will do our best to consider your wishes regarding the game screen. Please be noted that our Customer Service is always ready to answer any question you have! Have a good day!
Best casino by far fast withdrawal, excellent game choice and the best customer service iv experienced by far can't wait for more wins.
Nothing so far I've had a ball playing with syndicate keep up the good work guys.
Hello Kc17hh ! We want to thank you for your feedback. We are so happy that you like our games, withdrawal time, Customer Service. We are doing our best to provide the best services ever. Please be advised that we are here 24/7 for you and always happy to assist with any questions! Good luck!
I love that there’s so many accessible games and there running quickly and no bugs. So it makes for a really enjoyable online experience without hassle! Also the customer service is quickly prompted with a friendly staff member always happy to lend a hand!
I dislike that everyone plays other casinos when syndicate is quite clearly the best I just wish that you didn’t have to turn the phone sideways to play certain games but hey if that’s the worst thing about the casino then you know it’s good!
Hello Frexxxy! Thank you for kind words! We appreciate every your words. On behalf of our team, we want to thank you for being a part of our Syndicate family. If you need any assistance - let our support service team know at any time. Wish you all the best!
I like the winning of course! That's what I'm with syndicate casino. Is a great online casino to play, seems like a legit and fair site to play. There is plenty of different slots to win on.
I do not like how there is not that many free spins given unless you deposit first, I do get that nothing is free but it entices people to come back when they have no money.
Hello Bcannon88! Thank you for becoming part of the Syndicate! We do appreciate your participation in the improvement of our service. I do believe that next time we will meet our target to satisfy all our players with new bonuses. Good luck!
Great friendly customer support. Fast withdraws to bank. Super sweet bonuses. Great part is that you can try the new games for free in demo mode only once logged in great features.
Hello Justice77! We are pleased to know that customers are happy to spend time with us! Thank you for pleasant words and for your time to leave a review about us! If you need any assistance - let our support service team know at any time. Good luck!
There is nothing I don’t like about them they have the best games to play I always seem to win on them I love playing them when I am bored l. I play the games every fortnight.
I don’t dislike them at all they are very friendly love playing there games gives me something to do when I am bored at home by myself I only have to put a little bit of money in and I win. So I don’t dislike anything.
Hello Aimiebrahm! Thank you for all kind words to our casino. Our goal is to satisfy all our players and your review helps us to meet our objectives. Thank you for your time and good luck with us!
My most played and favourite casino, great bonus', great response times, and excellent variety of games, I play this casino every single day, and would recommend this and have recommended casino to all of my friends
Withraw time has been a little longer as of lately, a couple of the games do not load that I would like to play, needs new bonus' how ever these issues are all minimal and do not change my choice for my favourite casino
Hello Seh1991! Thank you for the time to make a review about Syndicate! Your kind words are helping us to improve our service! Please be advised that we are here 24/7 for you and always happy to assist with any questions! Good luck!
Great casino best I’ve played! Great customer service & bonuses too! Love the games and promos try it best by far. Fast withdrawals easy deposits. Must try best out of all the direx casinos (& actually any other casino doesn’t compare to this one).
Dear COCOMON21! Do you know what we love most? Seeing a players like you! We enjoy providing you the best service and the best entertainment we can. Please, keep being with us and we promise to be the best casino for our lovely customers! Please, come visit your Big Family and enjoy your day!
I play at a lot of casinos in and off but since finding Syndicate casino I have put all my efforts towards no other as Syndicate casino stands above the rest with a constant stream of wins and 24/7 assistance which is always straight up to help I'd recommend it to anyone.
There is nothing much to dislike as all my experience with this casino has been quite positive and enjoyable. The only thing I could comment on would be for them to broaden their already extensive platform of games
Dear SHADOW1! Thank you for loving us as much as we love you! Please, keep being a part of our great Syndicate family and we will remain to be a great service experience for you as it is what really makes us happy. We are always happy seeing you on our website! Please, come see your Big Family! Have a great day!
The casinos great, the chat staff are awesome, good payouts, great for Aussie players, up em, send it, #spinwins, wild trucks is the bomb and so is dragon wilds.
More free stuff would be good 😉, more games, a better platform for mobile would be good or even an app, should have a hot games tab that’s true and correct as hot games go..
Dear CHEZZ89! We are really grateful for your feedback! Our staff is doing our best to provide the best service for our players as they are our family members. We are adding more and more game providers to our platform so our players can have a unique experience of having a great variety of choices. We are looking forward to seeing you with our family! Have a great day!
I love Syndicate Casino because there are a lot of games and pokies that other casinos don't have. Also the fast payouts are amazing. It's one of the first reasons I signed up and I don't think there is a better way to go, in my opinion it's the best mobile online casino.
I don't really dislike anything, the only suggestion is maybe offer more no deposit bonus or free chips for the regular depositors. But that's not a dislike just a suggestion.
Hello YARNS01! Thank you for the kind words to us! We do all our best to make our players happy and satisfied with our service. And all our players are welcome to our own support service with any question, 24/7! Thank you one more time for the review and good luck!
Syndicate casino is very good I can tell they genuinely care about there customers and it is one of the fast live chat casino thats out there and it is my favourite one out of all of them and trust me I've played so many other casino sites I wouldn't recommend any of it beside Syndicate casino
Hello VANNAKERWIN! Thank you for sharing your experience with us! I'm pleased we were able to make things better and I hope we see you again soon. Looking forward to your next visit and thank you for your participation with us!
I love all the pokie machine selection fantastic. Also, the live chat staff really helpfull Is easy and very pleasant customer service. Would recommend to anyone. Good games and bonuses. Very easy to find games. I like casino very much.
Only thing is should have $5 min deposit came to account verification, casino didn't approve my electricity Bill. Luckily accepted my gas Bill. Other casinos don't have a problem with this electricity Bill.
Hello Daine1984! Thank you for your time for the review! We do appreciate your participation with us. You may contact us at any time as our support service center works 24/7 for all our players. I do believe that we will find a solution for you and will provide more details about your case to improve your satisfaction with our casino! Thank you one more time and good luck!
Compare Syndicate Casino to Other Casinos
Players appreciate the wide variety of games and the user-friendly interface, making it easy to navigate and enjoy their gaming experience. Many also highlight the responsive customer support and the fast payouts, which contribute to a reliable and enjoyable atmosphere.