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SuperCat Casino

Our Rating CasinoRank
6.2/10
CasinoRank
Player Rating 12 reviews
4.3/10
12 reviews
Complaint Response 4 complaints
2 days avg. 4 complaints
What we like
  • Top tier software providers
  • Live chat is open 24/7
  • Mobile friendly design
  • User-friendly interface
What we don’t like
  • Limited selection of video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


SuperCat Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://supercatcasino.com/en
Established
2018
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, Polish, Turkish, Spanish, German
Casino Type
Instant Play, Mobile, Live Casino

SuperCat Casino is an online casino where members can come and enjoy a range of games that include video slots and table games. They also have a live casino for all those thrill seekers out there. The casino is also home to a variety of different software providers which include big names like NetEnt, Microgaming, Betsoft, Endorphina, Quickspin and Playson. The site supports multiple languages and it can be played instantly or members can use their mobile casino. SuperCat Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will not be able to open an account. These countries include the United States, Canada, Spain, Ukraine, France, the Netherlands and Italy. Any more restricted countries and territories can be found under ‘more casino details’. 

Mobile Gaming

The casino also has a mobile version of their site for members who want to play on the go. No app is needed to play because the casino will load through a compatible mobile browser. This means a large selection of games can be enjoyed anytime, anywhere. 

Security and Fairness

When it comes to security the casino uses a high level of encryption and firewalls to help protect players personal and financial transactions. Any sensitive data will always be encrypted before it is transmitted over the internet. 

SuperCat Casino also use a random number generator which makes sure the games available here are fair, random and cannot be manipulated. 

StallCation

Complaints

Read the complaints other players have left for SuperCat Casino. Learn more about complaints.

Show all complaints
SuperCat Casino - Not processing withdrawal for more than five days
The epic with this casino has been going on for 5 days. The story is very exciting. With managers' calls, Yandex verification for 5 days and promises to make payments within 36 hours (no). On March 9, 2020, about $ 2,300 was won in this casino. (First, 45,000 rubles and then again, which led to such an amount)

-On the same day I put a request for a withdrawal of 45K and wait ... Money ... but I waited for the casino manager to call, who told me about everything beautiful, how fast they deduce and that it will help with the conclusion. It is only necessary to verify (what I had previously asked about in the casino chat, which they naturally spoke of - probably not necessary). Okay. I have been playing for a long time, so it's not a problem for me to send docks. Sending ... I'm waiting. The next day - The application in the casino is rejected (THERE IS NO LETTER FOR ANY MAIL) .... I am writing to chat. Answer: "And you need to redo Yandex screenshots, grab more information." OK, not a problem) I redid it, sent it, made a new request for withdrawal and joyfully ran to the pool (no). Applications are considered up to 36 hours, so we are waiting. The next day I go to the casino - APPLICATION DENIED. There is, of course, no letter. I am writing to chat. Answer: "You did not send Yandex the same." Any other person would already, most likely, start spreading the chat and the manager (there is a telephone after all) =)) GOOD! I send it again to the mail and duplicate it in the chat. I put ON again a request for withdrawal. Yesterday (March 13), the manager calls - "Your Yandex was verified, wait for the first tranche by evening." YES!!!! (NO) Today is March 14th (43 hours have passed since the last application) - there is no money and is not predicted. (Most likely they don’t output on the weekend) The chat now explained the NEW rule why there is no output - MANY APPLICATIONS. To my question - when to wait approximately - DO NOT KNOW ANYTHING (do not write here =))

The essence of the claim is to get a conclusion that has been delayed for 5 days. The casino could make indulgence and withdraw quickly. Once 5 days nothing and the last application 43 hours + - for some reason, too, is not processed.
staus Resolved
$1340

Complaint Statistics

Resolved 4
Avg. Amount $ 1,363
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
4.3/10 12 reviews

Top reviews from our players

looking great casino.
one time deposites and got 100 percent bonuses but lose it because i have not good luck going from last week...
great games selection alomost all big providers avaiable.
many deposit methods
many bonuses available in gift option
1 time i deposited and got 3 times 2 dollar no deposit bonus.
by all good casino

right now nothing negative i saw in the future we can see how this casino will perform....
and i got message on sign up that can get 60 no deposit spins but i did not get...

Be Careful!!!! This Casino seems to have set their eyes on people with gambling issues. They do not offer Self-Exclusion for more than 30 days, they do NOT offer any deposit limit or gambling limits at all (time, loss, etc.) the Chat support is partially rude and does not accept requests to exclude for more than 30 days. "You have to do it over and over again"

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