Spinarium Casino

General Information About Spinarium Casino

Spinarium Casino is operated by Cosmogames N.V., which carries registration number 155512, and it's licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros, and operates under License No. ALSI-202411034-FI1. 

I checked the official registry and found the license to be active. Unfortunately, you can’t click on the licence directly from the casino, but I found the information in the footer.

As for the company, Cosmogames N.V. isn’t a famous gambling brand and it only runs Spinarium Casino. As for the Anjouan licence, it’s not as strong as the MGA, for example, so players might not be as protected from the regulatory body in case any problem arises.

Spinarium is one of the online casinos that opened in 2023 and so far, it has received only 17 player reviews. The site’s player rating of 7 out of 10 paints a perfect picture of what you can expect at Spinarium.

Overall, it’s a decent casino with a lot of games, good VIP bonuses with no wagering and fast withdrawals for crypto users, as pointed out by WeekendGam1. 

On the other hand, the casino comes with a few shortcomings, with the same user mentioning slow withdrawals, while janbaluak86 praised their support but mentioned it was hard to reach.

On AskGamblers, you can claim an exclusive bonus of 250% up to $1500 + 100 Free Spins upon sign-up, but there are many more Spinarium Casino bonuses you can obtain. 

Speaking of which, I was pretty satisfied with the registration process. The first step of registration is actually the only one, but you’ll need to verify your account. To get started, I entered my email address, chose a state and created a strong password.

I roamed freely around the casino to compose the detailed casino review, which you can read below.

Payment Information and Options at Spinarium Casino

Spinarium Casino doesn’t have a payment page that provides information on deposit and withdrawal methods. But all the details you need can be found in the cashier. You can also choose different countries. 

I tested payments for several countries. For example, Canadians have Interac and cards among the recommended methods, but they can also pay using gift cards or use Skrill, Neteller and Jeton. 

I’m torn when it comes to this option to choose your country because you already select the country when you register. This is just an extra step, and it may be unnecessary. 

As a cryptocurrency casino, Spinarium offers various crypto payments, including Bitcoin, Gram, Litecoin, USDTT, Ethereum, USDTE, Tron, Ripple and many others.

The casino incorporates some limits: the minimum withdrawal amount is €10 or equivalent, with the exception of an account closure, in which case you may withdraw the full balance.

I deposited using Visa and was ready to get started. The money showed up in my balance almost instantly.

The maximum withdrawal at Spinarium is €10,000, which is lower compared to some other Anjouan-licensed casinos. 

The KYC procedure at the casino is defined on their KYC page. To verify your account and be eligible for withdrawals, you must submit:

• A copy of a government-issued photo ID (in some cases, front and back depending on the ID document)
• A selfie of yourself holding the ID document
• A bank statement/Utility Bill

Customer Support at Spinarium Casino

I activated Spinarium Casino’s live chat support by clicking on the button in the header, right above my profile. The chat opens up in the corner of my screen, and I send them a message. 

It started off well, but the time it took me to reach support annoyed me. At first, I was asked to choose a language, and these were your choices: English, German, French, Spanish, Portuguese, Swedish or Czech. 

After I selected English, I had to go through a chatbot which sent me articles. There was no option to choose an agent. I clicked through and typed that I needed agent help, but the bot continued to offer options that were unrelated to my question. 

After a while, I was asked whether I was satisfied with the assistance, and this is the part where you must choose no. After this point, David joined me. He confirmed live chat worked 24/7 and we talked further regarding account verification and KYC and he was helpful and responsive. 

Other than live chat, you can use the casino’s email at [email protected]. 

In the help section of the live chat, you can find useful articles for different segments, including payments, accounts and several others.

Games at Spinarium Casino

As one of the mobile casinos, Spinarium offers a plethora of casino games you can play on the go. I rushed to the slots lobby to test a few games, and I selected Coin Win Hold the Spin by Gamzix as my first test game. 

Before I did so, I discovered that iTech Labs has evaluated the Random Number Generator (RNG) for the company and proven that Spinarium Casino adheres to the standards. This hyped me up, as I was hoping to catch some wins.

I played the classic slot for about 15 minutes and was happy with the playthrough. I managed to win a few bucks and ended the session. The game runs smoothly on a mobile phone and I experienced no interruptions. The spins are quick; you can adjust bets, play with or without sound and adjust the game in several other ways.

Demo mode is available only when you open the game. You’ll find a toggle button at the top where you can switch between demo and real money action.

My second game was Starburst, one of the most popular slots among players. This one is always fun to play and I used the search bar to find the game.

Speaking of which, Spinarium Casino filters are super useful. You can sort by different game types and providers, but it gets interesting with features. Here, you can select jackpots, risks, and themes, and you can also tick wager availability and bonus buy. 

Of course, there are some predetermined combos and categories that include new, recommended, popular and many others. 

There are over 12,000 online slots, 120 instant games, 10 originals, 1,200 live casino games, 1,000 card games, 160 lottery games and many others. There’s not a game type lacking at Spinarium and the availability of the latest games shows the casino stays on top. 

Rarely did I encounter a casino with over 150 software providers, but Spinarium seems to have it all. Besides a vast number of casino games, the casino allows players to spin a Fortune Wheel, join ongoing tournaments or become a part of the VIP Club and unlock exclusive benefits such as cashback, unique bonuses and VIP support.

Spinarium Casino's Commitment to Responsible Gambling

Spinarium Casino has several responsible gambling tools you can access from your profile. Some of them can be adjusted directly, while the others must be set with customer service. 

This is what I discovered: you’ll find the tools within your profile under the Restrictions section. Here, you can select to cool-off or self-exclusion and by clicking confirm, the restrictions will take place immediately. 

Cool-off is possible for 24 hours, 3 days, 7 days, 14 days, a month and 3 months, while self-exclusion options are the same, with the addition of 1 year. 

I like that I can immediately see what cooling-off brings me: 

• Account viewing
• History of games, chats, transactions
• Communication with support

The casino also offers players the option to set deposit and withdrawal limits, as well as loss and wager limits. The downside is that these are available only through chat support. I wrote an email to support requesting deposit limits, and it took the casino a few hours to respond and adjust them.

The waiting period can be shorter or longer for you, but I dislike going through support. For players with gambling problems, setting instant deposit limits can be a game-changer. Luckily, there’s always a cool-off feature you can activate immediately. 

The responsible gambling page contains questions as part of a self-assessment test, but overall, it’s very brief and includes only basic information.