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Rolletto Casino is restricted in your country, please try these instead:

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Rolletto Casino

Our Rating CasinoRank
7.2/10
CasinoRank
Player Rating 52 reviews
7.4/10
52 reviews
Complaint Response 59 complaints
2 days avg. 59 complaints

AskGamblers Quick Overview

Editor's View

Rolletto Casino brings you a modern website with a bunch of casino games you can access directly from the lobby. Although withdrawals are a bit slower, there's a good range of payment methods you can use to deposit and withdraw money.

What we like
  • Good selection of payment methods
  • 24/7 live chat
  • Multilingual support agents
What we don’t like
  • Slow live chat times
  • Slow withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Rolletto Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://rolletto.com/
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Portuguese, Spanish, Italian, Norwegian, Finnish, Swedish
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

General Information about Rolletto Casino

Rolletto Casino is an online casino site that has been at AskGamblers for some time. So much so you can check out the casinos' complaint history and read real casino reviews that have been written by AskGamblers members. The casino has also been discussed in the forum, so if you have any questions, feel free to get involved over there. 

As well as player reviews, we have reviewed the casino ourselves. And upon scrolling to the foot of the casino, we can see they received accreditations from other sites.

The site is fully secure and uses encryption methods and technology to ensure your personal information and financial details are safe online. Of course, the casino is also fully licensed and regulated by the Government of Curacao.

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Complaints

Read the complaints other players have left for Rolletto Casino. Learn more about complaints.

Show all complaints
Rolletto Casino - Account under investigation and funds withheld

Dear AskGamblers Complaints Team,


I am reaching out to formally submit a complaint against Rolletto Casino, which has been unlawfully withholding my funds and refusing to provide a resolution. Despite numerous attempts to communicate with their support team, I have been met with vague responses, endless delays, and a complete lack of transparency regarding my account status.


Details of the Complaint:

Casino Name: Rolletto

Account ID: 24623459

Disputed Amount: £2671.85


Issue Summary:

A few weeks ago, my account was suddenly blocked, and my balance was frozen without warning. I contacted customer support multiple times and was informed that my account was “under investigation.” However, they refuse to provide any details regarding the investigation, a valid reason for withholding my funds, or a timeline for resolution.


Despite my repeated follow-ups, Rolletto continues to ignore my requests for a clear explanation and immediate withdrawal of my rightful funds. Their lack of transparency and refusal to release my money is deeply concerning, and I strongly believe they are engaging in unfair and unethical practices.


Attempts to Resolve the Issue:

I have contacted their support team multiple times via email and live chat.

I have asked for specific details about the investigation and when I will receive my funds.

They continue to evade my questions and provide no resolution.

My funds remain illegally withheld with no timeframe for release.


Request for Assistance:

I kindly request AskGamblers’ intervention to help mediate this dispute and hold Rolletto accountable. My funds must be released immediately, and they should provide a legitimate reason for their actions.


This casino’s behavior raises serious concerns about their fairness and integrity, and I urge you to take appropriate action to ensure they do not continue to mistreat players in this manner.


I appreciate your time in reviewing my complaint and look forward to your assistance in resolving this matter. Please let me know if you require any further details.

staus Resolved
£2671.85

Complaint Statistics

Resolved 57
Avg. Amount $ 4,728
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Player rating
7.4/10 52 reviews

Top reviews from our players

I found that Rolletto is a website that I really liked. It offers a wide range of games. One thing that struck me was the verification process. I usually prefer to go through the verification process before making a deposit at an online casino, and I did. I thought it would be complicated, but the process at Rolletto was standard and simple.
After the verification, I moved on gambling and thoroughly enjoyed it. Overall, I feel at ease playing at Rolletto as I don't have to worry about depositing or withdrawing my winnings. It's an excellent platform to experience the full gameplay.

I recently became a Rolletto user, I didn't have much idea, but I was pleasantly surprised. They have a huge number of games, I especially liked the mini-games. Most importantly, they have a lot of bonuses and payment systems. I recently got into eSports and found an actual bonus here. This site for me is easy, convenient and just great.

For me, this site is one of the best. It has a simple interface and it's very easy to find everything you need..There are many methods of enrolment, my priority is crypto because it's easy and fast. I also really liked that they have a lot of different bonuses, including crypto.
In short, this site is really great.

I registered on Rolletto relatively recently, but I have already appreciated the very well-thought-out design of the site and its user-friendliness. Everything is intuitive and easy to navigate. There are a lot of different promotions available, which I like as a player, and there are plenty of providers and live casinos to choose from. Overall, I really like everything about Rolletto.

Rolletto is an excellent online casino with a wide range of games, including slots and minigames. I appreciate the convenience of depositing and withdrawing money, thanks to the many payment options available, including various cryptocurrencies. The only downside, in my opinion, is the monthly withdrawal limit of 15000, which can be frustrating when you win big. I suggest that the site management consider increasing the withdrawal limits to accommodate bigger wins. Overall, I highly recommend Rolletto for its great selection of games and easy-to-use platform.

In my own encounter with Rolletto, everything has been exceptionally favorable. The deposit process is speedy, and winnings are issued without delay. The range of games available is superb, and Rolletto accommodates bitcoin transactions, adding to its appeal. Additionally, the array of slot games offered is vast.

No snooping or warnings about time or monies spent. Easy interface and switching between slots and other live platforms. Acceptance of bitcoin. Fast withdrawals. Huge variety of slots. Have enjoyed occasional massive wins unlike on other casino platforms. Seems to be a very fair online casino. Access to popular live game shows like Crazy Time. Minimal spam mail.

Withdrawals need some mastery. Connectivity to live platforms is sometimes disrupted in busy times. Don't expect European style customer service. Chat is efficient, but no more.

I don't understand the negative comments towards Rolletto. My experience has been wonderful, fast deposits and payments when you win. Excellent games choice and best of all, fantastic customer service support.

How the chat are quick to respond but never give you any relevant response! It’s like talking to a child most of the time. They’ll just tell you to email but you won’t get one back.

1. They won’t pay you your winnings or will use every power to delay it.
2. They will make you wait for months to get a response
3. They’re rude when they do respond
4. Not worth the hassle. Go somewhere else.

Played here, made about 10 bets. Once I deposited 50 EUR, try to make bet, got an error message (min. 5 item - I need min. 5 different bets on one ticket). They didn't informed me about this restriction, so I deposited for nothing, because I couldn't make single bets. Then I tried to ask refund what they rejected beacuse "I have to wager my deposit". I think, if they don't provide their basic service then let me refund my money. It was incorrectness, both the refund deny and that they are didn't informed me about limitiations. Don't play here.

The system automatically detects the acceptance of bets and, accordingly, the user must take account of the message received. Regarding the withdrawal of the deposited amount, according to the rules and conditions of the site, withdrawal without play entails a deduction of 20% of the deposit amount, and you are better off wagering it and withdrawing it instead of deducting 20% of the deposit amount. Regards, Rolletto team.

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