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Retro Bet Casino

Retro Bet Casino
Welcome Bonus

100% up to €/$1000 + 100 Free Spins, 1st Deposit Bonus

Bonus Code: RISETOP
Our Rating CasinoRank
8.4/10
CasinoRank
Player Rating 185 reviews
9.8/10
185 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints

Retro Bet Casino: My Expert Opinion

With thousands upon thousands of games available, Retro Bet Casino has a lot to offer. The casino is a hub for entertainment, with its retro theme that takes you through the ages. Thanks to its impressive selection of active bonuses, promotions, and VIP access, we are confident that there is something for everyone. 

What we like
  • Various offer of casino games
  • Number of payment methods available
  • Daily cashback
What we don’t like
  • Slow verification process
  • Few responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Retro Bet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2024
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Italian, Norwegian, French
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino
VIP / Loyalty Program
VIP Program

General Information about Retro Bet Casino

Retro Bet Casino is an online casino with a large portfolio of games that can be played across multiple devices, including the latest smartphones and tablets. The casino also supports multiple languages and payment methods. We’ll delve into the payment options in our casino review as you continue to read on. 

Once you’re a member, you’ll also have the chance to become a VIP. Your VIP club benefits can get you access to weekly cashback and other exclusive perks and rewards. 

Payment Information and Options at Retro Bet Casino

The casino supports a variety of payment methods, and it's a cryptocurrency casino. The minimum deposit and withdrawal is €20. 

You must verify your account before you can withdraw. The casino will ask for identification documents. To upload your documents, go to your personal profile and click on the Documents tab. The verification can take up to 72 hours. Once verified, the casino aims to process your withdrawal within one business day. 

You can withdraw up to €5,000 per week or €20,000 per month, except for progressive jackpots, which are paid in full. 

Customer Support at Retro Bet Casino

If you need help, you can contact the casino, and one of the fastest options is live chat. Initially, you’ll be greeted by a chatbot, and you can choose from three different languages. You will need to complete the chatbot questions before you can ask to speak to a live chat agent. Once connected, you can speak to a friendly support agent, and they’re available 24/7. 

If you need any further assistance, you can email the casino or use the online contact form in the support section. The casino aims to respond to these requests and emails as soon as possible. 

Games at Retro Bet Casino

The casino has thousands of games to keep you busy, including a catalogue of online slots from industry-leading providers. You can list the providers in the games lobbies to see which ones are supported and you can select your favourites. You’ll also be able to use the search bar to find providers and games. 

You can enjoy the latest releases, progressive slots, and bonus-buy titles, which are available in selected countries. You can also read our online slot reviews if you’re new to the reels. 

We used the search engine to find table games, as there are no specific game menus. We found versions of online blackjack, roulette and poker. There is a menu for Instant Win games if you’d like to try something different. 

Retro Bet Casino’s Commitment to Responsible Gambling

Retro Bet is an operator with protection in place for minors. On their responsible gambling page, they also provide useful links to external organisations that can assist players. However, there aren't any responsible gambling tools.

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Retro Bet Casino Bonuses

Check out other Retro Bet Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Reload Bonus
25% up to €/$500 Weekend Reload Bonus
Minimum Deposit €20
Wagering Requirements 50xb
Bonus Code: UNLIM25
Cashback Bonus
Up to 15% Daily Cashback Bonus
Bonus Percentage 15%
Wagering Requirements 5xb
Maximum Cashout N/A
High Roller Bonus
150% up to €/$10000 + 10% Cashback, HighRoller Bonus
Minimum Deposit €500
Wagering Requirements 50xb
Bonus Code: HIGHROLL
Free Spins
Up to 170 Free Spins on Wednesdays
Minimum Deposit €20
Free Spins N/A
Bonus Code: WEDNESDAY
Free Spins
Up to 150 Free Spins on Fridays
Minimum Deposit €20
Free Spins N/A
Bonus Code: FRIDAY
Welcome Bonus
100% up to 1000 NZD + 100 Free Spins, 1st Deposit Bonus
Minimum Deposit 20 NZD
Wagering Requirements 50xb
Bonus Code: RISETOP
Welcome Bonus
100% up to 1000 CAD + 100 Free Spins, 1st Deposit Bonus
Minimum Deposit 20 CAD
Wagering Requirements 50xb
Bonus Code: RISETOP
Match Deposit Bonus
50% up to €/$5000 + 100 Free Spins, 3rd Deposit Bonus
Minimum Deposit €20
Wagering Requirements 50xb
Bonus Code: HOPTOIT
Match Deposit Bonus
50% up to €/$6000 + 200 Free Spins, 4th Deposit Bonus
Minimum Deposit €20
Wagering Requirements 50xb
Bonus Code: CATCHME
Match Deposit Bonus
100% up to €/$3000 + 100 Free Spins, 2nd Deposit Bonus
Minimum Deposit €20
Wagering Requirements 50xb
Bonus Code: POWERUP

Complaints

Read the complaints other players have left for Retro Bet Casino. Learn more about complaints.

Show all complaints
No reply and no refund
I am submitting this complaint because I have been unable to receive any assistance or communication from Retrobet regarding my returned withdrawals.

Recently, I won €4,000 at Retrobet. Two withdrawal requests were approved and processed, but both transactions were returned by my wallet provider because they do not accept transfers originating from the type of wallet used by Retrobet. I have already arranged a new wallet provider, so receiving a new withdrawal will no longer be an issue.

According to Bitpanda, the returned funds can be identified and traced using the transaction hashes and should therefore be credited back to Retrobet's wallet before being returned to my casino account. I have already provided Retrobet with the transaction hashes, proof of the returned transactions, and all other relevant information. I have also attached this evidence to my complaint.

Despite this, I have been completely ignored for the past five days. I have not received a single response to my email or any update regarding the status of my case. All I am asking for is support, communication, and for the returned withdrawal funds to be credited back to my casino account so that I can submit a new withdrawal request using my new wallet provider.
If necessary I can attach the 2 transaction hashes with the Ethereum sent back to their Finance Team, thought it might be too private here.

I kindly ask AskGamblers to assist me in contacting Retrobet and helping resolve this matter. I simply want Retrobet to respond to my case, keep me informed, and return the withdrawn funds to my casino account so I can withdraw them again through my new wallet provider.

Thank you very much for your assistance.
Status solved Resolved
€4,000
Withdrawal is being delayed

Hello,

I uploaded necessary documents for verification, made a crypto deposit to JPY currency, then won 5430 JPY and requested for withdrawal.

Some time later I asked in the support chat when I could expect for withdrawal result and instead of the answer I was asked to explain why I had chosen JPY currency. I answered that JPY is most similar to our RUB among all currencies offered in that casino. They replied that my withdrawal was in progress.

Then I inquired why I was asked about JPY currency choice (because I think we are free to choose any of the offered currencies). And again didn't receive an answer but immediately demanded an additional verification photo. So I uploaded it.

Then they also asked for my Trust Wallet personal details screenshot but Trust Wallet does not contain such details. I told them several times about it and only then they answer just «I understand» and again that were just words.

And then they demanded additional verification screenshots again and again. I uploaded 11 photos overall and there were still eternal delays in my withdrawal.

Then I told them that I would write low rated reviews and complaints on Askgamblers and other sites and sometime later they blocked my account. The reason is unknown, they just say that it was an administration decision.

Also my accounts in other casinos of Hollycorn N.V. and Dama N.V. were blocked.

It's my full right to warn them about Askgamblers complaint because there were so many delays from them. Also I added that I really don't want to write such complaints because their casino leaves a good impression. And I always talked to them politely. And what about them? They didn't answer some simple questions and were uninterested overall.

Now it's 2 or 3 days since my account was blocked and I was told that my withdrawal will be completed but I'm not sure that they will do it soon. So I'd like to ask for my withdrawal acceleration.

Status solved Resolved
¥5,430

Retro Bet Casino Complaint Stats

Resolved 5 / 5
Avg. Amount $7,581
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Player Rating
9.8/10 185 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide variety of games and the fast payouts, which contribute to a satisfying gaming experience. Many also highlight the excellent customer support and the appealing bonuses that enhance their overall enjoyment.

Players dislike the limited game selection in certain regions, which can be disappointing after signing up. Additionally, some have expressed frustration with the customer support's responsiveness and the withdrawal process, citing difficulties in communication and unrealistic information requests.

Top Reviews From Our Players

I have learned the matter very quickly. I always have something to offer loyal customers, such as a no deposit bonus, etc. When I withdrew funds, I once earned a large amount as a new player, over 1000 euros, and there were no issues with the withdrawal of funds.

It was really fun to play here, and I will definitely come back again and again. The selection of games is large, although it currently lacks the very latest games. But all in all, this is a great place to spend a pleasant and fun time playing.

Excellent casino. I am not a very experienced player, but compared to other casinos I have played at, the customer service here is excellent and helpful, and the RTP is honest. Withdrawing funds requires identity verification, but there were no issues with that.

I am thrilled with Retro Bet! There are very good slot machines and great bonuses. Thank you, Retro Bet! The service is comfortable, the user interface is easy to use, and the reliability is 100%. I recommend this casino to anyone looking for a good place to play and wanting great welcome bonuses.

Overall, RetroBet is quite reliable. I have been playing slot machines here for a few weeks, and the games run smoothly and without delays. The selection is good, and I have already found some favorites. Customer service is always ready to help when needed. The design could be more modern, but it is functional. I would recommend it for casual players.

This casino is one of my favorites: it is interactive, reliable, and really entertaining. Winnings are paid out quickly. The only thing that could be improved is the customer service chat: the responses often seem formulaic and do not always provide a concrete answer to the question asked.

I originally signed up just out of curiosity, but I ended up staying, it really hooked me. What’s great is that there’s always something to do throughout the week: whether it’s daily roulette or cashback. The gifts, even if they’re small, add a nice variety to the game and keep things exciting. Another major plus is the fast withdrawal process. For me, that’s always been a sign of reliability, and it didn’t let me down here. I haven’t had any issues so far, and it’s comfortable to play. All in all, this casino turned out to be both convenient and reliable for me.

Reliable casino, but there are a few things to consider. There are many slot games and live dealers available. The deposit bonus is reasonable, but it took a week to meet the wagering requirements. Withdrawals take about two days, although 24 hours was promised. Customer service responds helpfully, but the response time is longer at night.

I appreciate this casino for its simplicity and the selection of games. The downsides include that the stakes are a bit high and many interesting games are not available when using bonuses. But overall, the casino is good. The first payout came after just a few hours, which made me happy.

I have been playing at online casinos for over a year now. Overall, I am satisfied, the most important thing is to find a reliable site. Here, the payouts are quick, the money usually arrives within a day. They offer bonuses, but you absolutely have to read the terms, otherwise it won't work. Customer service responds quickly, they have helped me with deposits a couple of times when I had questions. There are many games: slot machines, live games, everything works smoothly without delays. It is possible to win, but you should not fool yourself, this is not a job, but entertainment. And never play with your last money.

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