AskGamblers Quick Overview
Editor’s View
The casino has a mix of games you can play from any device. We thought the game lobby itself was simplistic, and we could navigate around the site with no concerns. We had some issues contacting support, which we have detailed below, but on a more positive note, there’s a good selection of active bonuses and promotions.
- Home to industry-known providers
- Low deposit options
- Live chat is available
- Live chat was hard to use
- Long verification process
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Queen Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Queen Casino
Queen Casino is an online casino offering a portfolio of games that are available on any device, including the latest smartphones and tablets. You can visit the mobile casino site to play your favourite games on the go.
Once you’re a member, you can take advantage of the Loyalty Club, but more information will be available when you log into your account.
The site is also available in multiple languages, which you can select by scrolling to the foot of the casino. Our casino review is also included below so you can get the truth before you play.
- E-Wallets 0-72 hours
- Bank Transfers 0-72 hours
- Card Payments 0-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Queen Casino
The casino has a few payment options available, and the minimum deposit is $10. There may be fees associated with withdrawals, which can be found in your account. To withdraw, you must bet at least the same amount as your deposit.
You must verify your account, and the verification process can take up to 72 hours. The minimum withdrawal amount is $50; if you withdraw less than this, a $5 fee will be incurred.
Games at Queen Casino
The casino has a selection of games, including popular online slots. You can list the gaming providers from the games lobby and see how many games are supported per provider in your country. You can sort slots into alphabetical order and reverse order, or you can use the search engine to find your favourites. You can also use the search engine to find providers.
We could not find a section dedicated to casino table games, but there are more than 100 live games. You can enjoy the live casino collection with a bunch of live hosts, and you can join other real players.
Queen Casino’s Commitment to Responsible Gambling
The casino supports responsible gambling and has a good page dedicated to this topic, located at the foot of the casino. The casino suggests that you set a monthly play budget within your limits to maintain control of your gaming activities.
The casino has also provided you with a self-exclusion setting and listed ways in which you can control your spending.
If you think you have a gambling addiction, there are a series of questions you can answer to see if you need further help or support.
Customer Support at Queen Casino
If you need help, you can contact the casino, and the fastest option is live chat. We tested the live chat feature and struggled to speak to an English-speaking support agent unless we translated the page to English. We were initially transferred to a chatbot and struggled to get any further. We can not currently report entirely on the live chat experience. The site states that live chat agents aim to reply within 2 minutes. We will attempt to use live chat again in the near future and update our review accordingly to give you a better insight into the support options.
If you struggle to contact support in your preferred language, you can email the casino.
Complaints
Read the complaints other players have left for Queen Casino. Learn more about complaints.
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