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Greetings FrankoVM! Thank you for your feedback! We're happy that you were able to explore even those details, and we're so happy that you enjoyed everything. We're sorry to hear that you faced some challenges, but we're glad that our support team was able to help you resolve them. Thank you for being with us! Best regards, Pledoo Team
I love:
DESIGN is lovely and colorful as I'd like to see in casino.
SITE LAY OUT is simple to understand without spending time lost.
PROVIDERS AND SLOTS lets play whatever I want.
I don't like their system of managing an account + wallets, it is so mind-blowing in a bad way and creates unnecessary obstacles on the way to start gambling.
They have a good range of games and their website is very easy to navigate.
They have the best providers out there such as big-time gaming, blueprint gaming, and many more.
Their live chat was very quick to respond when I had any questions.
This Casino can not be trusted when it comes to withdrawals. Deposited 50 euros and got my second deposit bonus. I won 4600euros.
After they verified my account they closed my account and said that my address details were wrong after them verifying my account.
I got in contact with their Gambling Authority over a week ago and still haven't received a response from them.
Very cool casino. I really like the clean design and that they have a sportsbook and slots in the same place. The odds in the sportsbook are actually good, and amount of different selections in leagues and sports is also great.
This casino also supports different languages, which is obviously good thing and many many payment methods.
The games they picked are great, the “Pledoo choice” section is a nice feature that I use a lot. Also the welcome package is very manageable in terms of the wager.
I managed to complete it and cashed out three times out of my first four deposits with the bonus.
This casino has a great variety of games, there are enough interesting games for me. Good bonus on the first deposit. There are attractive bonuses. All my transactions went quickly.
I would like a higher withdrawal limit, and more bonuses. There are game providers that are not available in my country, as well as long game downloads.
Hey Samirasa987 Thank you for your valuable feedback! Due the legal reasons, individual game providers have set restrictions on certain countries. You can see the full list of those limitations in our T&C. We are always on the lookout for new providers, and we hope to integrate more fitting ones for you to play! Best of luck and stay awesome! Best regards, Pledoo Team
Super slot and casino games never had problems my favorite casino. Deposit bonus all most every day. Bravo pledoo casino. Live chat is the best . Number one
Hey Tisho78 It is our pleasure to make your gambling experience the best! We are thrilled to be your number one! Biggest wins and an awesome day! Best regards, Pledoo Team
Amazing site and everything works perfect and easy so best online casino I played so far! I can recommend everybody this website and have fun and trust worthy site..
To be honest there are not a lot of things I dislike about the website.. maybe some more promotions or bonuses or welcome bonus without deposit would be nice....
Hey Ernesto3550, We immensely appreciate your review and pleased to see you like our project! Kindest wishes and stay amazing! Best regards, Pledoo Team
One of the best casinos i have played on in a while!
Good design
Good welcomebonus and other depositbonuses
Very fast vertification! Took me 3 minutes to get verified!
Easy withdrawal.
Good support
I actually have nothing bad to say about this casino. Had a very nice experience with playing on the casino. Will be playing there more in the future!
Hey Reviewer99, Thank you for such a detailed review! It means a lot! Best of luck to you! Best regards, Pledoo Team
Perfect Support, Lots of slots, fast answer - everything is perfect. I like to Play here. Quit Easy Deposit. If you have questions, you will get fast an answer..
Hey Rondomat1087 Thanks a bunch for your feedback! Our team is delighted to see our players happy with our product. Enjoy your day and stay awesome! Best regards, Pledoo Team
The duration of the withdrawal made me very happy, I have received all of my winnings very fast. The customer support service is very good. Very funny medieval design, many games, and providers.
The customer support isn't that responsive, fast. But thankfully, there have been not many issues that demanded CS assistance. Overall, no major problems.
Hey Skarshit We appreciate your comment very much! Fast withdrawal of funds we take very seriously and it’s a priority to make it as quick as possible! Have a great day and big wins! Best regards, Pledoo Team
The best online casino I've ever played! Lots of great games where you can spend time with a smile. I recommend it to everyone! There is not the slightest problem with withdrawals and deposits. If you have any questions about the games or promotions, the staff will provide quick help in a nice company.
Hey Lehaaa Your feedback means a ton, thank you! Glad you enjoy our casino! Kindest wishes and an amazing day! Best regards, Pledoo Team
A great casino. First of my choices when I want to play. Everything is good, like great games and graphics. The best providers are here and the noticable games are well picked. Excellent and creative support
Hey Samuelsky Thank you for your wise observation! We will continue to do our best to make your stay with us as enjoyable as possible. Stay cool and good luck! Best regards, Pledoo Team
I like this place. Glad I found it! I trust them with my money and winnings, just because they prove it to me many times. Customer service is great, and my money comes to me right as promised, very fast. I have fun there every time I spend time on this site. Play, win, lose, but most important is to have fun and I like its easy to find game and good rewards.
Hey Himalas, Pledoo team is very thankful for your review! We take our customer service very seriously, so we really appreciate your trust. We will continue to do our best in every aspect of your experience with us! We wish you good luck in your future endeavors! Best regards, Pledoo Team
I always really enjoyed playing here. No complaints. The casino has a great mix of games and the fact that you can buy freespins with the points you gained is a cherry on top. Another thing, sometimes I have issues with the speed of the website and bugs in general with other casinos, but here everything was very smooth and worked great. Definitely one of my favourite casinos.
Hey Alaric_kase We greatly appreciate your comment! Glad you enjoy our services! During the previous month, the website's performance has increased significantly and all bugs have been fixed accordingly, thus the user experience should be noticeably smoother than it has been before. But in any case, please feel free to report any inconsistencies to the live-chat where they will be passed to the tech department and fixed ASAP. Have a great day and stay amazing! Best regards, Pledoo Team
Nice look new online casino and a well working games. For new players there are some free spins and bonuses. There are the latest deposit methods that players can choose, also the payout time is very fast if your account is fully verified.
There is also a live chat option, but unfortunatelly only after registration. I had some questions I wanted to ask before i make an account, but wasnt possible. But in any case, the support agents are very competent and very friendly. A very nice new casino
Hey Sky.Chan Thank you for your valuable feedback! We are grateful we were able to make your gambling experience enjoyable! Your live-chat request will be considered, and we will research what can be done in this regard. Kind wishes and good luck! Best regards, Pledoo Team
One of my all-time favourite casinos! All my favourite providers and deposit options. Deposit bonuses almost every day of the week! Very friendly live chat that will give you a free prize at almost any time. 100% recommend to one and all!
Hey Colsonmajor9 Pledoo team is extremely pleased to read your feedback! Thank you very much! Have a great day and stay awesome! Best regards, Pledoo Team
Great casino overall! Never had problems with them. However they are very strict with rules. But on the other hand that makes them a trusted and reliable company!
Hey Nico_Klam Your comment is highly appreciated and we are grateful you enjoy our service. With that said, we do follow rules very strictly, for both the player’s safety and ours as well. Our gaming license ensures a fair game for all our players! Good luck! Best regards, Pledoo Team
- Fast and helpful support agents.
- Fast games (provider connection working well).
- Many selection of providers.
- Decent amount of providers/games.
- KYC was fast (still waiting to see how much longer withdrawal will take)
- Maybe a bit of a refresh in the UI. Sometimes it's a bit lagy and confusing while navigating through different pages.
- Minor one but I would put a game search bar when the user is already playing a game. Currently I need to close a game to search for others.
Hey Matazz, Thank you for such detailed and fair comment! We are glad that you enjoy your experience with us, and thankful that you point out important features(aspects) that we can improve on. We are happy to inform you that our website’s speed and efficiency have been improved a ton in the past month, thanks to our tech team. Thank you for valuable feedback and have an awesome day! Best regards, Pledoo Team
The design of the casino is quite attractive and what's surprising it represents the quality of the platform. Almost nothing to complain about. The variety of games is huge, the bonuses are decent, quite easy to deposit and withdraw via Skrill.
The customer support isn't that responsive, fast. But thankfully, there have been not many issues that demanded CS assistance. Overall, no major problems.
Hey Heirichmeiner, Our team worked hard on our design and we are grateful that you enjoy it! Support team does their best to solve issues as quickly as possible. Sometimes there might be small delays due to high demand or if the questions need to be redirected to a different department. Have a great day and good luck! Best regards, Pledoo Team
The duration of the withdrawal made me very happy, I have received all of my winnings very fast. The customer support service is very good. Very funny medieval design, many games, and providers.
Hey Palam1991 We are very grateful for your comment! Our job is to make your gambling experience as good as possible, and we are happy we were able to achieve that for you! May the odds be ever in your favor! Best regards Pledoo Team
What I really liked is the number of payment options. It's really great especially if you are in a country where some popular options are banned. Also, the technical support is great. Overall, there's room for improvement but I can't focus on the cons at the moment
Hey Maximusmc Highly appreciate your feedback! We strive to integrate new features that would make our casino more player-friendly. New payment systems, providers, currencies are constantly considered for integration. Have a great day and good luck! Best regards, Pledoo Team
Very good casino! Tried a lot of casinos, but this is the best! Best support 24/7! Payout time is very fast most of the time! Very simple, nice and clear design!
Hey Hanson888 Pledoo team is very glad that you are enjoying your time with us! Thank you for your feedback! Kindest wishes and huge wins! Best regards, Pledoo Team
Pledoo got my attention with the design. Not many casino's go for this easy, clear design, no cars or half-naked girls on the banners, feels light and straightforward. In addition, very easy to find your way around the site. All games are well separated into sections, I always look for the 'favorite' game section, for easy access to your top games, which they have. In terms of gameplay, I had gone through many many games here, the selection didn't disappoint me at all. I still deposit with crypto, but the variety of other methods impressed me, I think everyone will find a fit, at least in Germany. Had a huge win on Crazytime and went straight to withdrawal, as promised was very quick with BTC of course, but not sure about other methods. Didn't have much to ask support as my experience was smooth, so can't say anything about it yet. But I will continue to play here and might leave a comment if I discover something negative.
Hey Vicilangelo007 Much obliged! Our Pledoo team is grateful that we are able to deliver quality service to you. We love receiving feedback about our player’s experiences… positive or negative! Thank you again and wish you the biggest wins! Best regards, Pledoo Team
So far, Pleedo Casino’s welcome bonus package is the biggest catch in my case. I like how their deposit amounts are not too much nor too little. They are just enough for me to establish a good bankroll. Plus, I commend how they are consistent with their 75 free spins in every deposit.
Pleedo Casino says that they have a reliable customer support staff, but based on my experience, it seems the other way around??? They don’t reply to me and believe me, I have done their two available options to get in touch with them, which are email and the live chat feature! It was quite disappointing because their answers are not cohesive.
Hey Audet.G We really appreciate your honest feedback! We are pleased that our bonus suits you well! In terms of our support team, they work 24/7 and are professionally taught to do their job. We are extremely sorry that it so happened to be that you didn’t receive the experience you expected, but I am certain any future questions for support will be answered and resolved within an acceptable time frame. Good luck and enjoy your day! Best regards, Pledoo Team
Registered on Pledoo only a few days after it was released, and even though I knew the casino wasn’t perfect as they didn’t have my native language for example, I liked the design and had no problem giving a new casino a try.
I deposited a good amount of money, as I like to play big, talked to their support about adding Norwegian to the site, which they were very open about and said they would consider it.
After that I decided to take a break from gambling for about a week. When I came back, it automatically brought me to a whole Norwegian website, which was kind of touching as they really did hear me out on live chat. It was pleasing to see and now I know how they treat their customers. Even got a chance to win and see how long withdrawal takes.
With bank transfer, it took 30 minutes for it to get accepted, and the next day, I had the money on my account.
I think Pledoo has lots of potential to be a top class casino.
Would recommend everyone to try it out!
Hey Noahlight50 Thank you for such a warm and positive review. Very grateful to see that your experience with us was great. Our support team is always open to hear out suggestions for improvement of our website. They pass on those ideas to the fitting departments for consideration. We strive to integrate the most features for the best gambling experience for our players! With that said, we wish you good luck and a great day! Best regards, Pledoo Team
I enjoy exploring new casino brands, and for my standards, Pledoo, as a brand new casino is already pretty solid. The design is very settled, which I like, nothing extra. The layout of the website is very simple to follow and find what you need. Bonuses seem pretty generous, but I decided not to take them and played for my own money which I deposited and withdrew through Skrill and had no issues. For me, withdrawal took exactly an hour, maybe because I played without a bonus. Overall, I believe this casino has lots of potentials.
Yes, Pledoo is good, but for a new casino, of course it has room for improvement. Unfortunately they didn't have my favorite provider Endorphina. Also, it would be great for them to expand on languages.
Hey Urlano1995 Thank you so much for your valuable feedback! We are really glad you are enjoying our services. Being a new casino, we are constantly updating and adding new features to our website. I hope we can manage to add your favorite provider in the near future. Have an amazing day and thank you again for your comment! Best regards, Pledoo Team
Pledoo casino is a brand new online casino that is under the ownership of Momus2006 n.v. The owner is well known to me, this is why I decided to register with this brand new online. When it comes to design it seems pretty neat with white colour getting the main website. Now, the functionality of the website seems to be okay with no problems.
When it comes to welcome bonus package, pledoo casino is offering 100% match deposit bonus for the first deposit or 100% wager free, for the second deposit the player can get a 70% match deposit bonus, for the third, a 50% match deposit bonus and for the fourth a generous 150% match deposit bonus. The bonus terms even though they seem simple and easy, some of the terms were somehow difficult to be understood to be quite frank.
After completing my registration, I decided to upload all the required docs in order to have my account verified. When it comes to verification time process, unfortunately it has been days since the uploads and my docs are still pending. So I am not very impressed by this. Also, as you can imagine I do not know about the withdrawal time frames, since I did not have the chance to win anything yet.
I liked the casino overall, but my account even though I made my first deposit, is still unverified to this day. I believe good online casinos should be more professional when it comes to verification procedures and not wait until the player requests his first withdrawal.
Also, another thing I would like to point out, as stated in pledoo's bonus terms, the minimum deposit in order to receive the welcome bonus, that means 1st to 4th match deposit bonus, is 50 euros, which is quite high for many players I suppose. And another thing I did not like was the wagering requirement which is 35x the deposit and bonus. So to sum it up, it is a 70x wagering requirement for a balance. For me it seems extremely high.
Hey KAYENNE23, Thank you for taking the time to leave such an in-depth review; it means a lot to us. We have considered your suggestions and will make adaptions accordingly. In terms of the verification procedure, those who requested a withdrawal normally get precedence, followed by those who directly requested Their documents to be reviewed; those who did not request document validation may have to wait a bit longer. Apologies for the inconvenience caused. In the near future, we're to implement an AI-based solution that automates identity verification. Best regards, Pledoo Team
The platform is impressive: fast withdrawals, many languages supported (my mother tongues are Greek and Polish, though I mostly speak English and I was happy to play with Greek/Polish UI), the UI on mobile devices is quite well adjusted (didn't try desktop version though).
I happened to come across some issues which were resolved with the customer support.