Paripesa Casino

Hello sir,

I am facing a painful experience in my life.

I deposited 5 days ago. They are not crediting my deposit. They are saying daily to wait, no updates, not a single update, poor customer service, and how to get my deposit refunded.

I don't want to play this Paripesa again. This is a disaster. Paripesa is a nightmare for players.

I request that AskGamblers and Gambling Commission please kindly ban Paripesa. They are taking our deposits and not crediting them and not responding. Please take strict action, sir.

I have every proof. Sent 100 mails, my request to players please please please please don't play Paripesa, if you don't trust me you can visit and lose your money without playing, they will not credit your money for 15 to 20 days, my intention is all other players should not face painful experience like, worst customer care service and poor payment system, don't play. Boycott Paripesa.

I am writing regarding an outstanding cashback payment of €620 that was promised to me as a VIP customer in connection with a larger deposit.

For years, cashback payments have been processed reliably without issue. However, since last month—when I started depositing amounts significantly beyond my usual budget—problems have begun to arise.

I have now been waiting nine business days for the payment. Most recently, I was informed that the delay will continue for another week, again citing technical difficulties. Since this was the same explanation previously provided, the situation is becoming increasingly difficult to accept.

I would appreciate it if you could review the current processing status and provide a clear update on when the cashback will be transferred.

On the 16th of January, i placed a bet on PARIPESA Casino with the stake sum of (10,000 naira) and win a pot cashout of (20,000 naira) after which i was credited to my personal PARIPESSA wallet.

I initiated a withdrawal to my local bank and on the status of withdrawal page, there was no status on display, i contacted the customer care helpline on various media platforms including twitter and telegram and i was not getting anywhere with them, they asked me to wait for 48 hours and after that i was asked to wait for 7 days and was later increased to 9 days, now I’ve been waiting for 12 days and i have still not been credited. I contacted my bank (Palmpay) helpline and they said no such transaction has been initiated with them.

Now I’m frustrated and feel like I’ve been scammed.

Hello!

After getting some restrictions on my account, and exchanging lots of documents with the Paripesa Casino's Security team, they communicated to me their decision about finishing our contract relationship and suggested I withdraw all my funds.

I want to highlight that before this happened, I used to withdraw part of my funds without any issues up to 500€ per attempt as it described in the withdrawal method "VISA credit card".

Since I received the communication from Paripesa to withdraw all my funds, the casino has given me some kind of limitation to just withdraw up to 100€ every 24h. What is the aim of this limitation? Delay the withdrawal of all my funds (initially 2.500€) 1 month? This seems to be trick from the casino that doesn't want to pay me all the remaining funds. In the last emails, they refer to technical issues... but I'm pretty sure this is not the reason...

Please, could you help me to reverse this limitation so I can withdraw all my funds in the following days?

Here some examples of withdraws higger than 100€ before this communication, and the last ones with the 100€ limitation:

1.No.2878078303 (55.46€) (10/22/2024)

2.No.2897517287 (275.00€) (10/28/2024)

3.No.3001159107 (462.50€) (12/01/2024)

4.No.3003142031 (496.00€) (12/02/2024)

5.No.3049418707 (100.00€) (12/16/2024)

6.No.3052938631 (100.00€) (12/17/2024)

As you can see, this is not feasible... to wait for 1 month doing 100€ withdrawal request everyday....

Please, can you help me to unblock this situation? I would really appreciate it.

Thanks in advance.

My Paripesa account is: 1023429611

I am an experienced betting user.

I registered to Peripesa Casino 4 days ago. Everything was smooth at the beginning. So I made deposit with many methods (bank card, skill, and crypto). After that once I wanted to make a withdrawal from the withdraw funds section I was not allowed to click any of them because all of the withdrawal options were inactive. I contacted them with the hope that maybe it is KYC related issue. I willingly and explicitly told them I could easily verify any document if they wanted, but they told me that I dont need to verify anything.

I am continuously asking them and every time they are asking me the same thing "This is a technical problem and I should wait". I am also willing to share any details with them in order to withdraw my money.

I have never seen such a thing in my life and I don't know what to do. The only thing that comes to mind is sharing my all experiences via social media channels.

I have everything (daily screenshots and videos) to show what is going on.

Hello AskGamblers team,

I am reaching out to formally address an issue with Paripesa Casino, operated by Optim Development B.V. My experience with this casino has raised concerns about certain practices that I believe are unfair and potentially misleading for customers, and I’m hoping for assistance in resolving the matter.

The Issue: Withdrawal Restriction

My primary concern is with an enforced withdrawal restriction, which limits me to a maximum of 100 EUR per day, despite having the option to deposit significantly higher amounts in one go. This restriction is especially problematic because I currently have a balance of approximately 8400 EUR. When attempting to withdraw larger amounts, I have been met with inconsistent explanations from the casino's customer support, ranging from vague "technical issues" to "individual account restrictions." These limitations have persisted for several days, with no clear timeframe or solution offered by the casino.

Customer Support’s Response

Each attempt to gain clarification from customer support has been met with non-specific responses that fail to justify this restriction. I am left with no feasible option to access my funds promptly—either withdrawing in small increments over several months or leaving my funds inaccessible. This approach is neither fair nor ethical and raises questions about the casino’s financial integrity and operational practices.

Seeking Resolution

After numerous attempts to resolve this issue with the casino directly, I am now requesting AskGamblers' assistance to address these practices. I believe my situation warrants a formal review, and I seek guidance on how to ensure fair treatment as a customer as Curaçao's gaming regulations do not have any form of help to give as they are not holding a license (But it is claimed under askgamblers review of the casino). I have complained to Curaçao eGaming, but they are unable to help.

Thank you for your time, and I appreciate any support you can offer in facilitating a resolution. Taking legal actions in curacao and cyprus will take alot of my valuable time.