General Information About Nocturnal Casino
Nocturnal Casino is one of the new casino sites with the Anjouan Gaming Authority licence. Before I even signed up, I could locate the licence seal in the footer. When I clicked it, a new tab opened with additional information.
There, I checked the licence number: ALSI-202412013-FI1. The company that runs the casino is named BlockBets Entertainment Limitada, registered in Costa Rica (Registration Number 3-102-909291). In the document, I clicked the button to verify the licence status, which took me to the public register, where I checked the validity again by entering the licence number.
I was ready to register, so I entered my username and email address. Even though you have to enter your phone number, the account verification goes through the email. It takes less than a minute to sign up. After you sign up, I recommend you visit your profile settings.
For my basic verification, I entered my personal information and also submitted KYC documents. There are only 3 steps and they’re easy to complete. I like how Nocturnal organised the account setup.
Since Nocturnal Casino is a new online casino, you can only see our CasinoRank, but if you decide to try it, be sure to leave a review and help other players.
The operator has a hefty bonus package for new users. The welcome bonus contains 3 deposits, totalling 600% up to $7,000 and 50 Free Spins. On my first deposit, I claimed a bonus, and received the matching funds right away. If you’re interested, you can check all Nocturnal Casino bonuses currently available at the site.
Our online casinos reviews cover different aspects of each casino, so keep reading to learn about my experience at Nocturnal, how I deposited money, my problems with support, which games I played and what the casino does in the responsible gambling segment.
Payment Information and Options at Nocturnal Casino
Because the casino lacks a payment page, you can only see the available methods once you register. And the casino isn’t the best when it comes to options, as only the major providers such as Visa and MasterCard, Skrill and Neteller are available.
It’s also a crypto casino, with options such as Bitcoin, Ethereum, Tether, USD Coin, Tron, Ripple, Litecoin, Dogecoin, Binance Coin, Solana and Polygon.
I used Skrill and deposited money successfully. Remember to enter your profile details prior to making a deposit, because the casino will ask you to fill this information if you haven’t already done so.
Players have a daily withdrawal limit of $500, and a weekly limit of $2,500. The maximum monthly withdrawal amount is $10,000. Withdrawal review time is officially 36 hours, slightly longer than the usual 24.
For withdrawals over $1,000, the casino may ask you for additional information. You can submit your KYC documents right away or when you first request a withdrawal. It takes some time for the casino to check everything, but I got a “Temporarily approved” status upon submission. When I logged in tomorrow morning, the status was approved, and I could proceed to play games.
Prepare the following documents:
- Proof of ID (ID card)
- Proof of residence (bank statement or utility bill)
- Selfie with ID
I found the KYC process to be very straightforward.
As for bonus limits, here are the main ones to look out for:
- No-deposit bonuses: Capped at $100 or 2x the bonus value.
- Deposit bonuses (>150%): Capped at 10x the deposit amount.
- Deposit bonuses (<150%): Capped at 20x the deposit amount.
Customer Support at Nocturnal Casino
I tried contacting Nocturnal Casino support via live chat twice and I failed both times, receiving the following message:
Sorry to keep you waiting, unfortunately all of our agents are currently busy or away, please leave a message and we will get back to you as soon as possible. What’s the best email to reach you on?
The help centre search bar doesn’t work. I tried typing “withdraw” “deposit” and “account” but got no results.
When I click Support in the footer, it opens an email you can send, and that’s the only thing that works at the time of testing.
I am happy to revisit the customer support section and review it again once Nocturnal Casino sets it up correctly.
Games at Nocturnal Casino
Nocturnal Casino has two main game categories: slots and live casino games. The first slot I played was Vault Lock: Crack it Big and then I opened Well of Riches. Both games worked well, one on my desktop and the other on mobile.
While there’s a search bar and a category for new releases, I found the slots lobby lacked filtering options. You can mark the games as your favourites, but only after you open it. I’m missing the icon on the game preview.
Speaking of games, the live casino was the highlight for me. There are plenty of choices, from blackjack to baccarat, roulette and many other titles.
I found the Challenges and Tournaments sections in the main menu, but at the time of writing, nothing was available; I assume the casino has this in store and will launch competitions in the near future. It is normal for new casinos to start contests after launch.
The VIP program contains 7 levels you unlock by wagering your money. Bronze starts at a $10K wager requirement, but the final level may be impossible for most players to reach at $250M in all-time wagers.
Hopefully, things will become interesting with the introduction of tournaments and challenges. If they turn out to be rare, players could get bored quickly.
Nocturnal Casino’s Commitment to Responsible Gambling
Nocturnal Casino's responsible gambling section is above average. I say this because you can set deposit loss and wager limits directly in your profile. Set the time - daily, weekly or monthly - and enter the desired amount.
The changes apply immediately, unless you increase the limits, in which case the 24-hour cool off period is activated and you still have your old limits for a day. You can also self-exclude with one click. You’ll receive the confirmation via email and that’s it.
The responsible gambling page includes additional details, along with the self-assessment test. The casino doesn’t have all the tools such as reality checks or taking breaks, but what it does have works like a charm.
