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Dear Aleksandra00Pavlova, Thank you for sharing your feedback with us. We are glad to hear that you are satisfied with the work of our team and the range of games at Lunubet. Your positive impressions are the best reward for us. We also appreciate your comments on bonuses. We are constantly working to improve our service to make your gaming experience even more enjoyable. Your suggestions will be taken into account and we will do our best to avoid similar situations in the future. Thank you for choosing Lunubet! We wish you good luck and good mood while playing! Best wishes to you, Lunubet Casino team
I took their bonus offer and qualified for it as their terms and conditions said on their website. After that I went to ask for my free bet As promised on their promotion and their department told me that my "qualifying" bet had some "enchanced price" I was never made aware of nor did it stage in the terms and conditions that those type of bets would not qualifying for free bet.
They will make the rules on their campaigns and bonuses on the go so dont bother. You will just get frustrated and they will take your money. If you deposit here they will surely find some excuses for you to be disqualified of their "amazing" bonuses.
You have been warned now.
Dear Joonaspwns, Thank you for sharing your feedback with us. We're sorry to hear that you've encountered such an issue. To better assist you, we ask that you contact us via email [email protected] or LiveChat so that we can resolve any issues and provide you with the support you need. Our team is always ready to help and answer any questions you may have. Your feedback is incredibly valuable to us and plays a key role in improving our services. Best wishes to you, Lunubet Casino team
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I was impressed when I started playing at Lunubet because the staff was quite helpful whenever I had an issue. It has a superb catalogue of games and I can think about this as one of the best choices I've made for a gambling site to play on in recent months.
Given the score, there are still some downsides to playing on this platform. I can see that I had some frustrations with the bonus at times. I hope that LunuBet provides the best bonuses without having to deal with some issues when they disappear. I hope they can change properly and feel the same perks for the gameplay.