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Lucky7even Casino

Our Rating CasinoRank
8.1/10
CasinoRank
Player Rating 96 reviews
8.8/10
96 reviews
Complaint Response 5 complaints
23 hours avg. 5 complaints

AskGamblers Quick Overview

Editor’s View

One of the things that impressed us the most was the game selection and the overall vibes of the casino. We were able to use it seamlessly from any device with no concerns. The games lobby is player-friendly, which is vital when a casino is home to so many gaming providers, and support is friendly and easy to locate. 

What we like
  • Home to over 100 game studios
  • Excellent selection of payment methods
  • Fast withdrawals
What we don’t like
  • Responsible gambling tools to be activated by live chat
  • Low daily withdrawal limits
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Lucky7even Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.lucky7even.com
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Finnish, Norwegian, Portuguese, Russian, Spanish, Italian
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile

General Information about Lucky7even Casino

Lucky7even Casino is an online casino site home to a large game collection that is open to players over the age of 18. 

You can register directly through AskGamblers on any device. You can use your web platforms or switch to the latest smartphones and tablets if you're a mobile user. You can also download the mobile app for access to the mobile casino site on Android and iOS. You can also install the web app to save storage space and still enjoy smooth gameplay. 

The site is available in multiple languages, which can be selected from the foot of the casino. More information can also be found in our casino review below.

StallCation

Complaints

Read the complaints other players have left for Lucky7even Casino. Learn more about complaints.

Show all complaints
Jingle Bets Tournament Improper Payout

So Lucky7even and Gamzix had this tournament called Jingle Bets.

It ended December 31, 2023 @11:59:59UTC. It was advertised as 120 Places and a 25,000€ payout. I placed 6th in this tournament. I waited the 72 hours it says in the rules for my prize, but did not receive a thing. So I contacted customer service and they told me. "They haven't finished calculating the payouts at the moment and can take up to 7 days to do.

Usually is done before that though." So I patiently waited another 96 hrs and contacted them again but went back to the tournament page first to see if it said there how much the payouts were. To my surprise, 1st 2nd and 3rd had all been calculated. 1st getting 4000€ 2nd getting 2000€ 3rd getting 1400€ totalling 7400€.

So I think they must be calculating the other 47 top-scoring places. Contacted customer service again to see if they had an estimated timeline. They told me that only 1/2/3 of the top-scoring players were awarded a prize. But I had read the rules before this to see how long a payout could potentially take. So I know it said the prize payout of 25000€ to be divided between the top scoring 50 players. Not the top 3.

Also, that's only 7400€ where did the other 17600€ go? I showed them my evidence of my placing 6th the rules and the clearly stated prize payout. To which they replied "I'm handing this off to my supervisor for further investigation. Please check back in a couple of hours for an update." So I do. To which they said "The bonus will be added soon" waited waited and waited some more so I checked back with customer service for an update to which they said "My manager had reached our to the provider just waiting on a reply. The manager will reach out to you via email when they've reached back." I've contacted them every day and every day

I have to explain the situation and I get a different answer each time. Today I wound up back at square one customer support. With them accusing me of having a gambling problem and then telling me I have to wait as if 10 days isn't long enough. I still have yet to hear from a manager and haven't even had an update in any way shape or foam. I've attached the screenshots containing the rules for the advertised page and all 120 places. Please help me get some kind of resolution from them. I'm a single mom of 4 and bouncing back from Xmas is hard and those funds would really help a lot.

staus Resolved

Complaint Statistics

Resolved 5
Avg. Amount $ 277
Avg. Complaint Duration 6 days
Avg. Response Time 23 hours

Review this casino

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Player rating
8.8/10 96 reviews

Top reviews from our players

Signing up was easy, and everything felt well-organized. The games have enough variety to stay interesting, and the verification process was quicker than I thought. If withdrawals were a bit faster, it would be perfect.

Hello Kacper62, Thanks for your feedback! We're glad you found the sign-up process smooth and enjoyed the variety of games. Also, great to hear that verification was quicker than expected! We appreciate your thoughts on withdrawal speed and are always working to improve. Hope you have more great gaming moments ahead! Best Regards, The Lucky7even Team

user avatar

Lucky7even has a smooth and calming design that made it easy for me to settle in without feeling overwhelmed. The game selection is solid, with a nice variety of themes that kept things interesting instead of repetitive. Signing up was straightforward, and I got through verification faster than I expected, which was a relief since I didn’t want to wait around. One thing that could make it even better is a feature that recommends games based on what I’ve played before. That would save time scrolling through options and make the experience feel more personalized.

Hello Hoehman30, Thanks for your feedback! We're glad you enjoyed the design, game variety, and fast sign-up process. Your suggestion for personalized game recommendations is appreciated, and we'll pass it along to our team. Enjoy your gaming! Best Regards, The Lucky7even Team

user avatar

My experience with Lucky7even has been exceptional. The site is meticulously organized, ensuring seamless navigation, and depositing funds was both efficient and straightforward. Although the payout speeds could benefit from some improvement, the platform remains highly trustworthy, and I’ve thoroughly enjoyed my gaming sessions. Given its reliability and overall quality, I would confidently recommend it to others seeking a premium experience.

Dear ErnstEhr122, Thank you for your wonderful review! We're delighted to hear that you appreciate the site's organization, ease of use, and overall reliability. Your feedback on payout speed is valuable, and we're always working to enhance our services. We truly appreciate your recommendation and wish you many more enjoyable gaming sessions! Best regards, The Lucky7even Team

user avatar

I've found Lucky7even to be quite user-friendly, and the selection of games keeps things interesting. Depositing was a breeze, and everything went through without a hitch. The verification process was quick and straightforward, which made getting started even easier.

However, the payout process did take a little longer than I expected, but it eventually came through. Overall, it’s a licensed and reliable platform that I feel comfortable using, and I’d definitely recommend it for casual gaming.

Dear Lutz325, Thank you for your thoughtful review! We're glad you enjoy the user-friendly experience, game selection, and smooth deposit and verification process. We appreciate your patience with withdrawals and are always working on improvements. Your recommendation means a lot, happy gaming! Best regards, The Lucky7even Team

user avatar

My experience with Lucky7even has been quite satisfying so far. The variety of games keeps things interesting, and I found the deposit process to be smooth and straightforward. Everything felt secure, which gave me peace of mind while playing. The only thing that could be better is the withdrawal speed, as it takes a bit longer than I anticipated. Despite that, it’s been a reliable casino that I’d feel comfortable recommending to others.

Dear Nikita8, Thank you for your great review! We're happy to hear you’re enjoying the game variety and secure platform. We appreciate your feedback on withdrawal speed and are always working on improvements. Your recommendation means a lot to us, happy gaming! Best regards, The Lucky7even Team

user avatar

I've been playing on Lucky7even for a while now, and I really like how the site is set up. The game selection is pretty good, and I had no trouble getting started. Depositing funds was quick and easy, which made things convenient. The only downside was that withdrawals took a bit longer than I expected, but in the end, everything went through without any issues. Overall, I feel it's a reliable and secure casino, and I’d be happy to keep playing here.

Dear Winkler7, Thank you for your thoughtful review! We're glad you enjoy the site layout, game selection, and smooth deposit process. We appreciate your patience with withdrawals and are always working to make them as fast as possible. Your feedback means a lot, and we’re happy to have you as a valued player! Best regards, The Lucky7even Team

user avatar

Lucky7even has been pretty easy for me to use, and I really like the variety of games they offer. Depositing money was simple and went through without any problems, which was great. I did have to wait a bit longer than I expected for my payout, but everything went through in the end. Overall, I feel safe playing here, and it's been a good experience so far.

Dear Georg345. Thank you for your feedback! We're glad to hear you’re enjoying the game variety and had a smooth deposit process. We appreciate your patience with the payout time and are always working to improve. Happy gaming, and we hope you continue to have a great experience with us! Best regards, The Lucky7even Team

user avatar

Lucky7even’s site is easy to use, and the games are pretty good. Depositing was quick and hassle-free, but I noticed payouts take longer than I’d hoped. Overall, it’s a reliable casino, but the withdrawal speed could definitely be improved.

Dear Stumpfegger, Thank you for your feedback! We’re glad you enjoyed our site and games. We understand that fast withdrawals are important and we are always working on improvements. If you have any specific concerns, our support team would be happy to assist you. Happy gaming! Best regards, The Lucky7even Team

user avatar

Lucky7even has a great selection of games, and the site is easy to navigate. Deposits were smooth, but the payout times could be faster. Overall, it’s a solid and trustworthy casino for casual gaming.

Hello ​Pfeiffer45, ​Thank you for your review! We’re happy to hear you’re enjoying the game selection and the smooth deposit process. We appreciate your feedback on payout times and will work on improving that. We’re glad you find Lucky7even solid and trustworthy, and we look forward to continuing to provide you with a great gaming experience! Best Regards, The Lucky7even Team

user avatar

Lucky7even is easy to use, and the variety of games is nice. Depositing money was simple, but the payouts could definitely be quicker. It’s a good option if you’re looking for a reliable site.

Hello Levi7H4, Thank you for your feedback! We’re glad to hear you find Lucky7even easy to use and enjoy the variety of games. We appreciate your thoughts on payouts and will work on improving the speed. Thanks for choosing us, and we look forward to providing you with a great experience! Best Regards, The Lucky7even Team

user avatar

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