General Information about JettBet Casino
JettBet Casino is an online casino platform that offers a range of sporting events to wager on. Our online casino reviews don’t currently involve sports, but you can see our Betting menus for all things sports.
JettBet supports multiple languages and you can access the casino through your web browser or on the go. You can enjoy your favourite games from any device and switch seamlessly between devices.
If you become an active member, you’ll benefit from the VIP program, showcasing multiple VIP levels. Each new level you reach will reward you with new parks and exclusive rewards. You can also earn coins based on your gaming activity, which can be exchanged for bonus money, free spins and other casino bonuses.
Payment Information and Options at JettBet Casino
The casino supports a variety of payment fees to support your deposits and withdrawals, and there are no fees. You’ll see which options are available once you open the cashier, along with the minimum and maximum amounts.
Your account must be verified to benefit from speedy withdrawals, which usually take up to 24 hours. When you request a withdrawal, the casino aims to process it within 48 hours. Withdrawals are processed between Monday to Friday 09:00 - 17:00 (GMT+1), which also means there are no weekend withdrawals.
You can have one pending withdrawal in your account at the same time and can withdraw up to €500 per transaction, €500 per 24 hours, €3,500 per week or €15,000 per month.
Customer Support at JettBet Casino
Several support options are available, which means you’ll always be able to get help. One of the fastest ways to speak to someone is using live chat, which is open 24/7. Live chat agents are available in English and German, which can be selected before you are transferred. There may be a small queue during busy periods, but live chat agents are friendly and professional.
If you need help outside of live chat, you can also email the casino. If you have any payment-related issues, you can contact either customer services or the financial department. You can also email the casino regarding any verification issues or submit your documents for approval.
Games at JettBet Casino
You’ll have plenty of games to keep you busy, including popular online slots and the latest releases. The casino has a selection of software providers, so there is plenty of variety, including some of the most popular progressive jackpot slots.
There are menus in the lobby to help you navigate through the game sections. You’ll see a section for table games, which means you can enjoy versions of blackjack, online poker, roulette and other popular variations.
If you want to play against other real players, we suggest you try the live casino. There are plenty of different studios to choose from, and each of these is hosted by real-life dealers. You can enjoy these games around the clock with other real players.
JettBet Casino’s Commitment to Responsible Gambling
As a responsible gambling operator, JettBet supports the self-exclusion feature. If you need to take a break, you must email the casino and ask them to activate self-exclusion for a period you are comfortable with.
During the self-exclusion period, you cannot create a new account. You can self-exclude from 6 months up to 5 years.
I played on the site a lot for the last couple of years.
After verification you will not have any issues withdrawing, however you are limited to withdrawing 500 euros a day from Mon-Fri (No withdrawals on weekends) You can level up which supposedly increases your withdrawal limit but this only ever increased when i made deposits to the site which is not very nice behavior because if you deposit 1000 euros you already have to roll that over 5 times in order to make a withdrawal and then it will take at least two days to get your initial deposit back out.
I recently had a big win and my balance was sat at 12,000 euros, in the past i had big wins and i ended up losing them, the casino refused to up my withdrawal limits and offers zero player protection to lock your account to prevent you from playing. Sadly i ended up losing this 12,000 euros balance and i went to proceed with closing my account but all i ever get in response was them trying to push me to stay.
Here is an actual e-mail from them from today:
I hope you are doing well.
I’m sorry to hear that you are looking to close your account. I understand that you are frustrated about not being able to withdraw faster, but I can see that you have made withdrawals every day and on the 1st you even made two withdrawals in one day. In total, you have withdrawn around 5k in approximately 8 days, which is still a great win so why you would want to close the account when you clearly have the potential to make big wins here?
As mentioned before, as you progress through your VIP levels, you will be eligible for higher withdrawal limits. At the moment, you are still at Level 1 and are only a small amount away from reaching Level 2.
You also mentioned that you believe we should lock your account. Please understand that we cannot lock an account while there is real money in it, as the funds belong to you and we cannot simply restrict access to them for you or any other player.
I would recommend not playing here.