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Whether you're a crypto player, a live casino enthusiast, or any other type of player, iWild Casino is designed to make you feel at home. With its vast 8,000+ games catalogue, diverse payment options, and responsive customer support, iWild Casino caters to your unique gaming preferences, impressing at every turn.
- Fast withdrawals
- Home to more than 50 providers
- 24/7 live chat
- Low withdrawal limits
- Poor responsible gambling commitment
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iWild Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About iWild Casino
iWild Casino is an online casino ranked highly among AskGamblers players. There are hundreds of real player reviews, so if you want hands-on experience, we suggest you read these and our expert review below.
The site supports 24 languages, which is pretty impressive. The casino has maintained a strong reputation in the industry. This is evident at the foot of their casino, which is home to various accreditations and certifications. The casino also won Best New Casino in the AskGamblers 2021 awards. We’re confident that you’re picking a grand casino to try, and just like many players before you iWild Casino bonsues can definitely help you out as you get settled.
However, as with any new casino sites you test, it’s essential to know all the facts before jumping into anything. So, take a look at the rest of our review.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at iWild Casino
Whether you are a crypto player or still prefer the traditional payment methods, many of them are supported at iWild Casino. We have listed the payment methods above and which ones support withdrawals.
The minimum deposit required is €20, and the payment processor sets maximum limits. Unfortunately, there is no payment page for unregistered users but depositing information is available when you open the cashier.
The financial department processes all withdrawal requests within 24 hours after the successful identity and account verification every day from 9.00-18.00 (GMT+3).
If you have been asked to send in identification documents, do this as soon as possible to help speed up the process. Documents musat be emailed to the casino.
There is a limit of 3 simultaneous withdrawal requests. Once you reach this limit, you will need to wait for the withdrawals to be approved before submitting a new one. Withdrawals are capped at $1000 per day, and there are no other restrictions on the casino's side.
Games at iWild Casino
The casino is home to more than 50 gaming providers. There are more games here than anyone needs, including online slot games, new slots and progressive slots. You can also browse our welcome bonuses if you are a new player trying the casino for the first time.
There are table games, online poker, and live casino games. There are enough games to keep you entertained, and the games lobby is player-friendly. You can jump to your favourite game categories and quickly pinpoint your favourite games.
You can browse by collection for starters, including Megaways, Buy Feature, Pays Both Ways and Wilds. You can also select your favourite gaming providers to view only their games or use the search engine. There are multiple ways to find the game you are looking for and save time.
If live casino games appeal to you, you will be satisfied. There are many to choose from, including games from world-class live providers.
iWild Casino's Commitment to Responsible Gambling
Unfortunately, the casino let us down when it comes to responsible gambling. We were disappointed that they do not offer any responsible gambling tools except the self-exclusion tool. To self-exclude, simply head to your Account Settings and follow the steps there.
You can also ask for a cooling-off period by contacting the casino, which will carry out the request. This tool is useful if you need time to think about things.
We hope to see the casino improve its use of responsible gambling tools in the future.
This exquisite site, licenced by Curacao, will float your boat, whichever type of player you are.
Looking ahead, we see great potential for iWild Casino to further enhance its services. We hope to see a stronger focus on responsible gambling and the introduction of a broader set of tools to elevate the player experience further.
Customer Support at iWild Casino
Regarding customer support, you’ll never have to worry about not being able to get help. The casino has a live chat feature which is open daily so that you can chat with someone 24/7.
Customer support agents are friendly and professional and reply promptly. They aim to reply within 10 seconds. However, it could be longer during busy periods. When you launch the live chat box, you can select which language you need.
You can contact the financial or customer service department by email if you need further assistance. Phone support is also available, and they have an estimated wait time of 45 minutes. We recommend using the live chat service as your quickest and most convenient option.
Unfortunately, we could not locate an FAQ page, but we hope to have answered most popular questions in our casino review.
Complaints
Read the complaints other players have left for iWild Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear roadrunner1234, We’re truly sorry to hear about the difficulties you've faced. We take your feedback very seriously, especially regarding responsible gambling tools, KYC procedures, and communication issues. Please rest assured that we are constantly working to improve our processes. Your concerns about account closure, withdrawal delays, and support have been noted, and we’ll look into these areas to enhance the overall experience. Thank you for sharing your thoughts with us—we strive to make improvements based on valuable player feedback like yours. Best regards, iWild Casino
They have a really good selection of games, from reputable providers. I also think that depositing is really fast and easy, but of course, they all are fast and easy with deposits.
This is where they go really wrong, and it’s too bad, because the casino could be much better, and they could retain customers. Withdrawing winnings is almost impossible, they just will not issue payment. They cancel withdrawals with no explanation, and the customer service is a chatbot. The KYC is a nuisance, but beyond that, the withdrawal process is extremely bad. The worst I’ve ever seen, and I’ve played on so many sites I’ve lost count. This one takes the cake for withdrawal nightmares. It’s almost like they don’t care if you ever play there again, and they don’t look far enough ahead to realize that if this issue was better, they would retain customers. It’s like they would rather lose a customer, than pay them any winnings.
Dear Darin76, Thank you for your honset review about our casino! As for your comments, we will take them into account. We are working on continuous improvement of our service and your feedback is very important to us. We assure you that we are really trying to improve all processes and are focused only on providing the best service. Best regards, iWild Casino
lots of providers and nothing good yo say.
I tried to cash out 700eur,i passed a kyc in a site, waited 4 days for withdrawal and they started to ask for new photos and stuff, finance department answered 1 message per two days, lost my patient, and lost all balance. withdrawal limit is 700eur. worst casino I ever played, I got caught up in the fake comments in Askgamblers. not recommending you can only lose there, support is like bots only saying we doing withdrawal requests from 8 to 18h and that it,still not paying out :D
Dear sarunaskmk, We are sorry that you faced with such problem but informing you that all withdrawal requests are processed by the financial department within 24 hours after the successful identity and account verification. Verification also akes up to 24 hours. Besides the KYC department does not work on weekend to verify your account, we sincerely ask you to provide a bit patience. Best regards, iWild Casino
Many games, but that's all.
Nothing else is good about this casino. I don't have anything good to say except the variety of providers and games. Everything else is really bad. Support is terrible, withdraw policies and bonuses and the so called VIP manager Nick obviously doesn't know anything about client retention.
They promote that you can withdraw 1200 euros per day. But as soon as you win more they come up with a ridiculous schedule.
Dear Mvr96, We’re sorry to hear that your experience didn’t meet your expectations. While we’re glad you appreciated the variety of games and providers, we take your concerns about support, withdrawal policies, and VIP management seriously. We’re always working to improve and ensure a better experience for our players. Thank you for your feedback! Best regards, iWild Casino
I've won a lot of money on the site but they keep rejecting my verification so i can't withdraw. I waited a week to get answer on mail and when i sent new documents, it got denied again. Now i probably have to wait another 7 days for them to answer. They're just trying to drag the time so i will end up losing my balance. Please let me withdraw.
Dear Jonas2730, We’re sorry to hear about your experience and understand your frustration. Please know that our finance department does not intentionally delay verifications. Once we receive the correct documents, the verification process is typically completed within 24 hours. Kindly contact us by e-mail with your account details so we can review your case and assist you in resolving this matter promptly. Your satisfaction is our priority! Best regards, iWild Casino
I had a balance over 250 euro. When i log back the money is gone. Due to a technical issue customer service, they say thanks for understanding. This happened after i ask in chat why my verification was denied.
Dear janitzj, We’re sorry to hear about your experience and understand how frustrating this must be. Please reach out to us directly by e-mail so we can investigate this matter further and work towards a resolution. Your satisfaction is important to us, and we’re here to assist you! Best regards, iWild Casino
After having a great experience at Snatch Casino I started looking for similar sites and came across iWild Casino. I instantly signed up at the casino after seeing that the bonus offers, games list, and terms and conditions were similar to Snatch Casino. The minimum amount for deposit and withdrawal is €20 and €25 respectively. The casino has lots of payment options and for my currency Euro they offer Skrill, Neteller, Visa, Apple pay, Jeton, ecopayz and various crypto wallets.
The casino has large selection of providers and BTG, Playson, Elk, Thunderkick, Pragmatic play, Push gaming, relax gaming and nolimit city are some of the names available from a huge list of slot providers. The casino gives its players a total of 550% in welcome package bonuses that run across four deposits. They give a 200% first deposit bonus up to €1000, a 100% second and third deposit bonus up to €1000 and a fourth deposit bonus of 150% up to €1000. The wager requirements on these bonuses are 35 times the sum of deposit and bonuses. The casino gives regular reload bonuses ranging from 50% to 200% to its players. iWild casino also gives no deposit free spins every Friday and these free spins range from 30 to 250 in numbers.
In total I have had 6 deposits at the casino and managed to cash out 3 times. The cashouts are processed in under 24 hours if you are a verified player. Verification at the casino is done by and internal AI software so expect yourself to be verified in under 5 minutes provided all your documents are correct. One of the best things I like about this casino is that when you take a deposit bonus the casino gives you the option to play with your real funds and allows you to keep your bonus separate. This way if you win big you can withdraw your funds after you have done the minimum wager requirement of 3x the deposit amount. The casino is VPN friendly so if you are restricted from playing certain slots feel free to activate your VPN and play your games.
Max cashout limit of 5x on deposit bonuses. Cashout limit on some deposit bonuses is €40. Lots of slots restricted from bonus play from PlaynGo. Deposit bonus free spins have max cashout limit of €100.
Dear Blackjax, Thank you for your detailed review! We’re delighted to hear you enjoyed the variety of bonuses, payment options, and extensive provider list at iWild Casino. It’s great to know you found the verification process fast and appreciated features like separating real funds from bonuses. Your feedback on cashout limits and restricted slots is also valuable, as it helps us identify areas for improvement. We’re committed to enhancing your experience and hope to see you continue enjoying our offerings! Best regards, iWild Casino
1. Terrible customer service. The consultant is unable to answer the question, so he simply closes the conversation without warning.
2. I received a welcome bonus, but when I won €500, my winnings were reduced to €100. The rules say that the maximum win is €100 when playing free spins, but the rules say nothing about the welcome bonus. But the win was denied. Very bad casino.
Dear Dioror, We’re truly sorry to hear about your experience, and we understand your frustration. Customer service is a top priority for us, and we’ll review the situation to ensure it doesn’t happen again. Regarding the welcome bonus, the rules, including the maximum win limits, are detailed in the Bonus Terms section on our website. We encourage you to check there for full details on all bonuses.Thank you for your feedback! Best regards, iWild Casino
Huge amount of modern providers, also, have good payment providers, Not bad support, have pretty fast response, and quick casino, I meant the website works very fast
Long verification, for some providers very low RTP, on the other casinos RTP is higher, an example Pragmatic. Hate the bonus system, because they have huge wagering
Dear Voflikis, Thank you for your feedback! We’re glad to hear you’re enjoying our wide range of modern providers, fast website, and responsive support. We also appreciate your constructive comments regarding the verification process, RTP, and bonus system. We understand how important these aspects are and will take your feedback into consideration to improve the overall experience. Your input helps us grow, and we hope to continue delivering a better service for you in the future! Best regards, iWild Casino
Its a good online casino because it has the best slots and it gives a lot of extra Promo´s no matter if you are a new player or a long time customer. the website is very easy to understand and the customer service answers immediately.
Dear Curlynaddi, Thank you for your wonderful feedback! We’re thrilled to hear you’re enjoying our wide selection of slots and the variety of promotions available to both new and loyal players. It’s also great to know you find our website easy to navigate and that our customer service is providing quick and helpful support. Your satisfaction is our priority, and we look forward to continuing to deliver a top-notch experience for you! Best regards, iWild Casino
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Decent selection of games and that's about it. This casino has so many red flags. Please read before you make your first deposit. This casino has so many red flags. Please read.
This casino has so many red flags...
1. They don't have any tools for responsible gambling. If you want to take a break or close your account you're on your own.
They refused multiple times to close my account as requested. Instead they offered bonuses to keep my playing.
2. The KYC process is inefficient and disrespectful to the player. The first step is easy and can be completed in 15 minutes.
However after submitting my withdrawal, they asked for extra info about my bank account and this is when things got complicated.
I submitted exactly what they asked and 24 hours later I got another email asking me for the same info. I figured maybe something was wrong with my screenshot so I tried again and they sent me the same email.
They don't give you any info about what's missing or what should be fixed. Support is useless and simply told me to try again.
3. They canceled my withdrawal 2 times with no communications, emails, notifications etc. Support is clueless and told me the withdrawal was on it's way even though the money was in my account.
4. They don't support time zones. I asked why my transactions were not showing up and support told me to wait a few hours !