General Information about Ivy Casino
Ivy Casino is an online casino licensed and regulated by the UK Gambling Commission. This means that the casino can accept UK players.
The casino is available from most web browsers, or you can take the casino with you on the move. You can download it on the App Store or get it on Google Play. Either way, their mobile casino gives you access to their best games and features.
The casino has received multiple awards, which are displayed at the foot of the casino with their licensing information. You can also see which Ivy Casino Bonuses we’ve added before you play. Our casino reviews are also packed with more places to try!
Payment Information and Options at Ivy Casino
You can open the cashier to see which payment options are available. These will depend on which country you live in. It’s also a casino that accepts crypto. You’ll see which cryptocurrencies are supported. The minimum deposit is £5, and the minimum withdrawal is £10.
Before you can withdraw, you must complete the verification process. Once verified, the casino aims to process your withdrawals within 4 hours.
Customer Support at Ivy Casino
Support is never far away if you need it. You can use the live chat feature to speak to a support agent. We found this located in the Contact Us section. There are lots of steps you need to complete before you can transfer to an agent. We think these steps could be reduced so you can access support quicker!
If you need additional assistance, you can also email the casino at any time. Even though live chat is a long-winded process, in our experience, it’s still easier to use live chat than to wait for an email reply.
Games at Ivy Casino
The casino lobby is packed with lots of games designed to suit all kinds of play. You’ll have access to the latest online slots, including popular options such as Megaways, progressive jackpots, and drop-and-win.
The lobby itself is easy to use, and menu options help you navigate. You can also use the search bar to help you find your favourites.
There are no specific table game menus, but we used the search bar to see what’s available. The same goes for live casinos, unfortunately. There are no menus, which is unusual and definitely something we would like to see added in the future.
Ivy Casino’s Commitment to Responsible Gambling
The casino has a safer gambling section to help raise awareness around your gambling habits and how you can set limits to support this. Once you create an account, you can set deposit limits for a specific period. Your deposit limit is based on your net winning position for that period. You can also set a reality check to inform you at set intervals about how long you have been logged in to the site.
You can take a break if you need time away from your account. This can be activated for a minimum of 24 hours and up to 6 weeks, and you won’t be able to access the site while it is active. If you need something longer, you can self-exclude. This can last from 6 months to 5 years. You can also visit the safer gambling page for a self-assessment test.
