AskGamblers Quick Overview
Editor's View
What the self-proclaimed top Southeast Asian casino lacks in the responsible gambling department, it makes up for in game selection and sports betting events, but nevertheless remains far from the declared title.
- Over 7000 games
- Exquisite 24/7 live chat support
- Mobile friendly games
- Poor selection of RG tools
- Unclear info regarding withdrawal limits and restricted countries
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GemBet Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About GemBet Casino
GemBet Casino has been around the online casino universe since 2015, making it a stalwart among NetEnt casinos. Apart from the lion's share of NetEnt's titles, the casino hosts dozens of the industry's popular gaming providers, at least in the slot category. Naturally, GemBet has caught up with the times and optimised its site as a mobile casino without a separate download software.
GemBet is available in several languages, including Chinese and Malay, which you can pick from the dropdown menu on the right-hand side of a not-so-fast website. The six-tier VIP club offers various perks, including higher turnover rebates, exclusive bonuses, gifts, and treats.
Pore over our online casino review and learn more about GemBet Casino.
- E-Wallets 0-1 hours
- Bank Transfers 0-1 hours
- Card Payments Not offered
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at GemBet Casino
GemBet included several payment methods in its money handling system, including e-wallets like Skrill, Trustly, or Payz, and bank wire; payment cards are mentioned in the T&Cs, but not individually. The casino doesn't state its maximum/minimum withdrawal limits, so consulting with support agents will be best. Meanwhile, max daily net winnings are capped at €100,000.
Among its currencies are several cryptocurrencies, so yes, GemBet also serves as a crypto casino, meaning you can withdraw money to a crypto wallet.
Games at GemBet Casino
Sportsbook and casino are both here, as is the live casino section. From what we could see and surmise, GemBet seems more inclined to sports betting than to casino games, which isn't to say that the casino is shabby.
The collection is still impressive: with dozens of providers, online slots abound in hundreds of titles, neatly grouped into several categories, including the most popular slot developers. Before playing, check to see if there are any specific country restrictions regarding slot games.
Apart from slots, table and dice games are also available, as are instant wins games. Live casino awaits "more of a brick-and-mortar" type of players with several household names behind the numerous titles, including Pragmatic Play Live, VivoGaming, and Evolution Gaming, to name a few.
GemBet Casino's Commitment to Responsible Gambling
The biggest stumbling block to giving GemBet a full thumbs up is its narrow selection of responsible gambling tools. Although it retains the most stringent ones, like the Self-Exclusion Tool and Self-Exclusion Register participation, it offers no others.
Customer Support at GemBet Casino
Support agents can be reached via various channels, including live chat, and are available non-stop and quick on their feet, as we have attested in several instances.
The rest of the options to get in touch with the casino's customer representatives are through an online form and via email.
Complaints
Read the complaints other players have left for GemBet Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Fast and user-friendly platform, they have secure payments and a lot of games. Customer support is very friendly and 24/7. They have great loyalty rewards, referral bonuses, and cashback rebates. Highly recommended!
The website can get slow sometimes and gembet is not available in a lot of countries, only a selective countries but overall still highly recommended! 👍🏼
I find that they are very transparent. The terms and conditions for all games and promotions are clear, simple, and easy to understand, which is really helpful.
The loyalty program and bonuses are really good, but it could be better with more frequent rewards for casual players who don't bet as much as the high-rollers.
The promotional offers on GemBet are great, especially the welcome bonuses. They make signing up more fun. It’s exciting for new people that come and play, people like me basically
The site doesn’t seem to have a tutorial section. I think one which could include video guides or step-by-step walkthroughs for players who are new to online gaming will make the experience better.
really user-friendly weh and customer service also great. I am part of the VIP program and it has a lot of bonuses and loyalty programs I highly recommend it to everyone looking for a user-friendly casino 👍🏼
they should make a tutorial on some of the games so new people can learn faster and start playing immediately but cannot think of anything else I dislike about Gembet
Very good and nice support team, helped me whenever I had problems. Even so, the website works very well, i only contacted support like 2 times in 1 year
The FAQ part is hard to find, should be more easy to find, no idea why it is so hard to find. Maybe they should put it on the top or bigger on the bottom or something idk
I love that there are a lot of games available on GemBet. There’s always something new to explore, from slots to live dealer games, there’s something for everyone.
The dark color scheme is appealing and stylish, but adding a light mode option would be a great improvement for some of us who prefer a brighter and lighter theme.
GemBet offers an amazing experience with lightning-fast loading speeds and a user-friendly platform. Payments are secure and fast, and the wide range of games and innovative features keep things exciting. The sportsbook has the best odds, and I love the exciting promotions. Customer support is available 24/7, and they’re always friendly and quick to help. Their loyalty programs and referral bonuses are great, plus I enjoy huge cashback rebates. The security is top-notch, and withdrawing my winnings is always easy and fast. Highly recommend GemBet!
customer service is the best. any problems you have they solve immediately, I had issues withdrawing but they solved it immediately. the VIP programs are great I highly recommend this website. love playing here
the website can freeze from time to time like the reviews said, i think they can also improve in website design like giving users a tutorial and more learning materials
They have every sport I would ask for in terms of being able to bet, and their live casino services are top notch too. Slots are very lucky for me, once I started winning I kept on hitting jackpots
The website experience could be improved slightly, it can freeze from time to time on mobile and the live casino videos are very laggy depending on the provider
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I like the secure payment options on GemBet. They provide good methods to choose from, and every transaction feels safe and easy. And this is good because money is the most important part, lol
The site has nice visuals, but can sometimes take a bit long to load and you don’t know how long you must wait. Would be nice to have a loading bar or something.