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FeliceBet Casino

FeliceBet Casino
Welcome Bonus
Exclusive

400% up to €1200 + 200 Free Spins

Our Rating CasinoRank
6.7/10
CasinoRank
Player Rating 3 reviews
8/10
3 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints

FeliceBet Casino: My Expert Opinion

FeliceBet Casino is an online casino with an Anjouan licence and comes with a fun layout. The site is easy to navigate, but some pages take a while to load (it’s not our internet connection, we’ve checked).

Plenty of games are at your disposal and there are some good bonuses you can claim. While self-exclusion is possible, the team at FeliceBet Casino takes up to 10 days to approve your request. Well, it would be much more honest not to have that option at all, as the point of self-exclusion is completely lost.

What we like
  • Various offer of casino games
  • A wide range of payment methods available
  • Live chat is open 24/7
What we don’t like
  • Self-exclusion requires up to 10 business days.
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


FeliceBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2025
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, German, Italian, Hungarian, Finnish, French, Spanish, Czech, Arabic, Polish, Norwegian, Danish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information About FeliceBet Casino

FeliceBet Casino is added to our extensive online casino list, featuring the Anjouan licence. To register, you’ll have to enter your contact details. You can claim a welcome bonus at the end of the registration process. 

You can change the language in the footer of the website and there are plenty of different languages offered.

We talk about FeliceBet more in our online casino review, so make sure you skim through it and learn what it’s like to play at the site.

Payment Information and Options at FeliceBet Casino

FeliceBet Casino employs different payment options such as Visa, Mastercard, Paysafecard and several other e-wallets. FeliceBet is also a cryptocurrency casino where you can use Bitcoin, Ripple, USD Coin and other options.

Remember that the payment method selection can depend on your location and it’s not the same in different countries.

The minimum withdrawal amount is €10 per transaction, but you have to wager the deposit at least 5 times before you request a withdrawal. Otherwise, the casino will charge an 8% fee with a minimum amount of €4.

The maximum withdrawal, on the other hand, is €5,000 if your balance is at least 10 times larger than the total sum of your deposits, but it’s otherwise set at €10,000.

Customer Support at FeliceBet Casino

To access live chat at FeliceBet Casino, you have to open the chat icon in the bottom right corner of your screen. Once you do, enter your name and email and the system will connect you to an agent. The number of people waiting is also indicated.

We tried using live chat and there were 10 people in front of us. After waiting for about 15 minutes, we got in touch with one of the agents who was friendly, but not as responsive and the answers felt generic. If you’re struggling to resolve issues with FeliceBet, you can always submit a complaint with our AGCCS team.

Games at FeliceBet Casino

The highlight of FeliceBet Casino is the games you can access. The casino offers online slots, table games and live casino games, nicely spread out throughout different categories. You can play a demo for slots you’re interested in before you start playing for real money.

Some of the notable providers include Evolution and Vivo for live dealer games and Wazdan, Betsoft, 3 Oaks Gaming and Playson for other casino games.

FeliceBet Casino’s Commitment to Responsible Gambling

There’s not a lot going on in the responsible gambling department. Players can take a quick self-assessment test or self-exclude from the casino. 

If you decide to self-exclude, the process isn’t pretty. You have to contact customer service, which requires up to 10 business days, an unnecessarily long period of time.

Gallery

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StallCation

FeliceBet Casino Bonuses

Check out other FeliceBet Casino bonuses and pick the one that best suits your preferences.

Discover all bonuses
Welcome Bonus
200% up to €800 + 100 Free Spins, 1st Deposit
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Code: WELCOME1DP150
Match Deposit Bonus
100% up to €1000 + 100 Free Spins, 2nd Deposit
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Code: WELCOME2DP150
Match Deposit Bonus
200% up to €800 + 100 Free Spins, 3rd Deposit
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Percentage 200%
Reload Bonus
50% up to €100
Minimum Deposit €20
Wagering Requirements 30x(d+b)
Bonus Code: RELOAD50
Cashback Bonus
50% up to €250
Bonus Percentage 50%
Wagering Requirements N/A
Bonus Code: 50CASH
Welcome Bonus
200% up to 8000 NOK + 100 Free Spins
Minimum Deposit 200 NOK
Wagering Requirements 35x(d+b)
Bonus Code: WELCOME1DP150
Welcome Bonus
200% up to 4000 PLN + 100 Free Spins, 1st Deposit
Minimum Deposit 100 PLN
Wagering Requirements 35x(d+b)
Bonus Code: WELCOME1DP150
Welcome Bonus
200% up to 20000 CZK + 100 Free Spins, 1st Deposit
Minimum Deposit 500 CZK
Wagering Requirements 35x(d+b)
Bonus Code: WELCOME1DP150
Welcome Bonus
200% up to 1200 CAD + 100 Free Spins, 1st Deposit
Minimum Deposit 30 CAD
Wagering Requirements 35x(d+b)
Bonus Code: WELCOME1DP150
Welcome Bonus
200% up to 320000 HUF + 100 Free Spins, 1st Deposit
Minimum Deposit 8000 HUF
Wagering Requirements 35x(d+b)
Bonus Code: WELCOME1DP150

Complaints

Read the complaints other players have left for FeliceBet Casino. Learn more about complaints.

Show all complaints
Crypto withdrawal not received 7 days after processing

Hello

My withdrawal says processed on September 8th, which I questioned. I thereby contacted live chat yesterday with that concern. I was then told that the withdrawal was indeed processed on the 8th. I told them that I had not received the withdrawal and asked which wallet they had sent it to and for them to provide the Etherscan so I could see the transaction. They did not want to provide the Etherscan or give me the wallet, but asked me to give them the last 4 digits of my withdrawal address to confirm it's the correct address.

They then told me that the 4 digits I gave them did not match the withdrawal address they had sent the money to. I then sent them a screenshot of all the deposits to my crypto exchange from the 8th until yesterday to prove I had not received anything. Again, I asked for the Etherscan and what wallet they had sent it to, but was told that I had to wait for the financial team to email me.

Then I asked what type of crypto they had sent where they replied that they didn't wanna answer that in live chat, in case they had given me wrong info regarding my withdrawal and the address being used. It's now been 1 day, and I still have not heard anything from the financial team by email, despite also emailing them last night requesting more info.

For me it is impossible to put in a random wrong crypto address when withdrawing, as I copy it directly from my crypto exchange.

I have provided pictures of all of my deposits to the wallet used to withdraw within the last 30 days.

Here is the Etherscan link to the wallet showing that there have been no deposits to it on or after the 8th of September: https://etherscan.io/address/0xE748f1bE86c3D9CE05b1D79654A11b75C48771B6

What I request from Felicebet is the complete log of all requested withdrawals from my Felicebet account, including the wallet address I requested the withdrawal to (this also includes any potential changes made to the pending withdrawal).

I also request the Etherscan link and the wallet they sent the withdrawal to so that we can inspect where the money ended up.

Status unsolved Unresolved
kr25,655
Bonus was not given what a nightmare
This has been a complete nightmare with this new casino, never have I experienced such a thing with over 20 years of playing at online casinos, where upon my first deposit I didn't get a 400% exclusive bonus cause I didn't use a bonus link but only used the bonus code of PLAY1200, ok after trying to get it sorted out with several different customer support agents, it became evident that this situation was not going to get fixed so then somehow when chatting with agent Harper on Sep 30, he manually activated a welcome bonus of 200% and 100 free spins and said that that upon my next deposit I would get that bonus amount added to my account.

At this point I had a balance of 100 MYR (about 20.22 eur).. and in the my promotions I see that the bonus coupon was activated and it was showing that it would expire 2030-31-12 so I had no urgency to deposit again straight away and Harper didn't inform me that I had to deposit within 24 hours after he activated the bonus code manually. I will include a screenshot of that bonus code.

Then what I did was play my 100.00 MYR balance down to 5.00 MYR and then came back next day on October 1 to make a fresh deposit of 100 MYR (20.22 eur), I still see the bonus coupon is activated in my promotions sitting there waiting for a deposit... I proceed to do a deposit and made my deposit with paysafe. But no bonus or free spins were awarded.

So I went to live chat customer support where Vanessa said oh somethign about once a bonus code is activated a deposit has to be made within 24 hours, she implied that customer support told her that. Well I told her that Agent Harper never informed me about a 24 hour validity period and My Promotions clearly showed the bonus coupon code activated and the expiry date was showing as 2030-12-31. If it was a 24 hout period then their system should indicate that in the expiry date. It is their fault.

Then at end of that discussion wit Vanessa she says send customer support an email so I did that right away and they didn't reply for 45 hours and then I went to live chat again and this time Agent Rina said oh send another email I did that right away too, but no reply to that still. Then October 4 I contacted live chat again (this time Agent Trevor) and told them I am not getting anywhere with customer support, they are not replying to emails and I said I have been given no choice but to go the route of AGCCS to try get this resolved. So here we are.
Status solved Resolved
Withdrawal rejected against their own Terms and Conditions
Hello,

I would like to file a complaint against Felicebet Casino (Next Global Era Ltd.) regarding my rejected withdrawal.

On 20th August, I requested a withdrawal of €70.

Instead of processing my withdrawal with a standard fee deduction, the casino rejected it completely, citing “insufficient rollover.”

However, according to the casino’s own published Terms & Conditions (Section 8.2), the rule clearly states:

“There are no withdrawal commissions if you roll over (wager) the deposit at least 5 times. Otherwise we are entitled to deduct a 8% fee with minimum sum of 4 euro…”

This means that if a player does not meet the 5x rollover, the casino may deduct an 8% fee from the withdrawal, but nowhere does it state that withdrawals can be fully blocked or rejected.

I have attached:

Screenshot of their Terms & Conditions (Rule 8.2)
Their support messages stating my withdrawal was “rejected due to insufficient rollover” and later requiring me to wager €39.5 more before I can withdraw anything.

This is misleading and unfair. They are forcing players to gamble more instead of following their own published rules.
I am requesting that my withdrawal of €70 be processed immediately, minus the correct 8% fee (€5.60), as per their Terms & Conditions.

Thank you for your assistance.

Proofs:
Their ToS: https://prnt.sc/izGRk5R73777
They deny in email: https://prnt.sc/3D7laNl1T5OR
They deny on account: https://prnt.sc/FMA8iHN1qxY_
Status solved Resolved
€70

FeliceBet Casino Complaint Stats

Resolved 4 / 5
Avg. Amount $632
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

FeliceBet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 2 out of 3 complaints in this category have been resolved.
This operator's average complaint duration is 4 days, while the average duration across all operators is 8 days.

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Top Reviews From Our Players

The good here is the deposit options are paysafecard and cryptos and VISA, Mastercard, ewallets such as Skrill and Neteller are all here, as well as Mifinity, CashLib Evoucher, minimums of about 10 eur each. When it comes to cryptos there’s BCH, USDT-TRC20, DASH, USDC, BTC, LTC, ETH, USDT via Polygon, USDCE via Polygon, TRX.

There’s a promotions page too where you can see all the welcome bonuses and tournaments that are showing currently and when click on those welcome bonuses it will show you the bonus codes that you then activate before you make a deposit to this casino to make sure you get the correct code and get the free spins that come with it.

The site has all the products you would want such as live casino and sports and virtual sports and esports and check them out as you can find everything you need in one place and easy to access as its sorted out.

In the live casino you can see what’s on offer and sort it by providers which there are plenty and you can see how it’s sorted by All live, roulette, blackjack, games shows, baccarat, tv games, and poker. When looking at the providers that offer these games they are Pragmatic Play, Evolution, Vivo gaming, lucky streak, VTV bet, Asia Gaming, Ezugi, and Iconic21.

If you click on the casino link at the top then you get access to all the slots which are nicely sorted by providers or volatility. Every slot can be added to your favourites list for easy access later on.

I like how the casino gives you 3 weeks to do your bonus wagering as is plenty of time to get through any wagering even if it’s the 35x Bonus + deposit.

The betting/game history at this casino is as good as I have seen and has everything you need to check your best and very nicely sorted via the sports and live casino and casino section and you can check on what you played today or yesterday or 3 days ago, last week or custom. That is how it should be done.

The bonus conversion is just a shockingly low 5x, you can easily find other casinos with a higher bonus conversion and I think this 5x should not be a thing these days.

Pragmatic Play are on the 94% RTP settings and that is something to keep in mind but at least if you are playing the 94% RTP then you are getting the genuine versions.

Not every slot provider will display the slots RTP and I think perhaps the casino should indicate it someway.

Generous AG 400% deposit offer for first deposit bonus which is good for playing large volumes of spins, 40x wager on it which is tough to beat but its a great way to extend your play if you gamble for entertainment or like to low-roll your slots and get thousands of starting bets cheap and have hours(even tens of hours) of spinning for a relatively small deposit. Live support also confirmed I could continue on and play the first deposit offer onsite(200%) right after the AG deposit offer was completed for me which was neat, generally an exclusive bonus offer would exclude you from other first deposit offers. The deposit offers also work with Skrill deposits which is a big plus, some casinos don't give you any for skrill deposits.

The free spins included on the deposit offer are free money for your wagering too. It's best to check out every slot free spins are offered on first before beginning your spins as the free spin bet sizes can vary(ie 2 of the 3 were 0.5 bets and the 3rd was 1.0 bets and offered twice the value). There is a cap on winnings(50eur iirc) from free spins, best to read the specific terms for your deposit.

Felivebets live site support were really helpful the 2 times I needed them, understood what I was asking(no language barriers) and were able to answer queries I had quickly, helped me fix a bonus issue(didn't apply after 2nd deposit) within 10 minutes etc. Was painfree compared to some experiences elsewhere.

Withdrawing funds was pretty quick, about 30 hours after doing KYC and requesting it. Might have been quicker normally but I had to resubmit a document.

Not the full range of slots you see on premium casinos, I had a few issues with slots timing out which required page refreshes every thousand spins or so.

I always found myself doomscrolling online until I came across FeliceBet. I decided to explore it and signed up. The welcome bonus was awesome!!! They offered free spins plus a nice cash boost, so I tried their slots right away. I also spent some time on live roulette, and honestly, it felt like a mini Vegas right from my couch. Deposits and withdrawals were smooth, and they support crypto, which is pretty cool since I often use Bitcoin for my online transactions. The site is easy to use, and I never felt lost.

The only downside is the playthrough rules. I had to spin quite a bit before I could cash out, and the bonus has a max limit, so I couldn’t take all my winnings at once. It’s not a huge deal, but it can be a bit annoying, especially when I’m excited after a big win.

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