General Information About FeliceBet Casino
FeliceBet Casino is added to our extensive online casino list, featuring the Anjouan licence. To register, you’ll have to enter your contact details. You can claim a welcome bonus at the end of the registration process.
You can change the language in the footer of the website and there are plenty of different languages offered.
We talk about FeliceBet more in our online casino review, so make sure you skim through it and learn what it’s like to play at the site.
Payment Information and Options at FeliceBet Casino
FeliceBet Casino employs different payment options such as Visa, Mastercard, Paysafecard and several other e-wallets. FeliceBet is also a cryptocurrency casino where you can use Bitcoin, Ripple, USD Coin and other options.
Remember that the payment method selection can depend on your location and it’s not the same in different countries.
The minimum withdrawal amount is €10 per transaction, but you have to wager the deposit at least 5 times before you request a withdrawal. Otherwise, the casino will charge an 8% fee with a minimum amount of €4.
The maximum withdrawal, on the other hand, is €5,000 if your balance is at least 10 times larger than the total sum of your deposits, but it’s otherwise set at €10,000.
Customer Support at FeliceBet Casino
To access live chat at FeliceBet Casino, you have to open the chat icon in the bottom right corner of your screen. Once you do, enter your name and email and the system will connect you to an agent. The number of people waiting is also indicated.
We tried using live chat and there were 10 people in front of us. After waiting for about 15 minutes, we got in touch with one of the agents who was friendly, but not as responsive and the answers felt generic. If you’re struggling to resolve issues with FeliceBet, you can always submit a complaint with our AGCCS team.
Games at FeliceBet Casino
The highlight of FeliceBet Casino is the games you can access. The casino offers online slots, table games and live casino games, nicely spread out throughout different categories. You can play a demo for slots you’re interested in before you start playing for real money.
Some of the notable providers include Evolution and Vivo for live dealer games and Wazdan, Betsoft, 3 Oaks Gaming and Playson for other casino games.
FeliceBet Casino’s Commitment to Responsible Gambling
There’s not a lot going on in the responsible gambling department. Players can take a quick self-assessment test or self-exclude from the casino.
If you decide to self-exclude, the process isn’t pretty. You have to contact customer service, which requires up to 10 business days, an unnecessarily long period of time.
The good here is the deposit options are paysafecard and cryptos and VISA, Mastercard, ewallets such as Skrill and Neteller are all here, as well as Mifinity, CashLib Evoucher, minimums of about 10 eur each. When it comes to cryptos there’s BCH, USDT-TRC20, DASH, USDC, BTC, LTC, ETH, USDT via Polygon, USDCE via Polygon, TRX.
There’s a promotions page too where you can see all the welcome bonuses and tournaments that are showing currently and when click on those welcome bonuses it will show you the bonus codes that you then activate before you make a deposit to this casino to make sure you get the correct code and get the free spins that come with it.
The site has all the products you would want such as live casino and sports and virtual sports and esports and check them out as you can find everything you need in one place and easy to access as its sorted out.
In the live casino you can see what’s on offer and sort it by providers which there are plenty and you can see how it’s sorted by All live, roulette, blackjack, games shows, baccarat, tv games, and poker. When looking at the providers that offer these games they are Pragmatic Play, Evolution, Vivo gaming, lucky streak, VTV bet, Asia Gaming, Ezugi, and Iconic21.
If you click on the casino link at the top then you get access to all the slots which are nicely sorted by providers or volatility. Every slot can be added to your favourites list for easy access later on.
I like how the casino gives you 3 weeks to do your bonus wagering as is plenty of time to get through any wagering even if it’s the 35x Bonus + deposit.
The betting/game history at this casino is as good as I have seen and has everything you need to check your best and very nicely sorted via the sports and live casino and casino section and you can check on what you played today or yesterday or 3 days ago, last week or custom. That is how it should be done.
The bonus conversion is just a shockingly low 5x, you can easily find other casinos with a higher bonus conversion and I think this 5x should not be a thing these days.
Pragmatic Play are on the 94% RTP settings and that is something to keep in mind but at least if you are playing the 94% RTP then you are getting the genuine versions.
Not every slot provider will display the slots RTP and I think perhaps the casino should indicate it someway.