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FeliceBet Casino
- Various offer of casino games
- A wide range of payment methods available
- Live chat is open 24/7
- Self-exclusion requires up to 10 business days.
Editor’s View
FeliceBet Casino is an online casino with an Anjouan licence and comes with a fun layout. The site is easy to navigate, but some pages take a while to load (it’s not our internet connection, we’ve checked).
Plenty of games are at your disposal and there are some good bonuses you can claim. While self-exclusion is possible, the team at FeliceBet Casino takes up to 10 days to approve your request. Well, it would be much more honest not to have that option at all, as the point of self-exclusion is completely lost.
General Information About FeliceBet Casino
FeliceBet Casino is added to our extensive online casino list, featuring the Anjouan licence. To register, you’ll have to enter your contact details. You can claim a welcome bonus at the end of the registration process.
You can change the language in the footer of the website and there are plenty of different languages offered.
We talk about FeliceBet more in our online casino review, so make sure you skim through it and learn what it’s like to play at the site.
Payment Information and Options at FeliceBet Casino
FeliceBet Casino employs different payment options such as Visa, Mastercard, Paysafecard and several other e-wallets. FeliceBet is also a cryptocurrency casino where you can use Bitcoin, Ripple, USD Coin and other options.
Remember that the payment method selection can depend on your location and it’s not the same in different countries.
The minimum withdrawal amount is €10 per transaction, but you have to wager the deposit at least 5 times before you request a withdrawal. Otherwise, the casino will charge an 8% fee with a minimum amount of €4.
The maximum withdrawal, on the other hand, is €5,000 if your balance is at least 10 times larger than the total sum of your deposits, but it’s otherwise set at €10,000.
Customer Support at FeliceBet Casino
To access live chat at FeliceBet Casino, you have to open the chat icon in the bottom right corner of your screen. Once you do, enter your name and email and the system will connect you to an agent. The number of people waiting is also indicated.
We tried using live chat and there were 10 people in front of us. After waiting for about 15 minutes, we got in touch with one of the agents who was friendly, but not as responsive and the answers felt generic. If you’re struggling to resolve issues with FeliceBet, you can always submit a complaint with our AGCCS team.
Games at FeliceBet Casino
The highlight of FeliceBet Casino is the games you can access. The casino offers online slots, table games and live casino games, nicely spread out throughout different categories. You can play a demo for slots you’re interested in before you start playing for real money.
Some of the notable providers include Evolution and Vivo for live dealer games and Wazdan, Betsoft, 3 Oaks Gaming and Playson for other casino games.
FeliceBet Casino’s Commitment to Responsible Gambling
There’s not a lot going on in the responsible gambling department. Players can take a quick self-assessment test or self-exclude from the casino.
If you decide to self-exclude, the process isn’t pretty. You have to contact customer service, which requires up to 10 business days, an unnecessarily long period of time.
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I always found myself doomscrolling online until I came across FeliceBet. I decided to explore it and signed up. The welcome bonus was awesome!!! They offered free spins plus a nice cash boost, so I tried their slots right away. I also spent some time on live roulette, and honestly, it felt like a mini Vegas right from my couch. Deposits and withdrawals were smooth, and they support crypto, which is pretty cool since I often use Bitcoin for my online transactions. The site is easy to use, and I never felt lost.
The only downside is the playthrough rules. I had to spin quite a bit before I could cash out, and the bonus has a max limit, so I couldn’t take all my winnings at once. It’s not a huge deal, but it can be a bit annoying, especially when I’m excited after a big win.
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Generous AG 400% deposit offer for first deposit bonus which is good for playing large volumes of spins, 40x wager on it which is tough to beat but its a great way to extend your play if you gamble for entertainment or like to low-roll your slots and get thousands of starting bets cheap and have hours(even tens of hours) of spinning for a relatively small deposit. Live support also confirmed I could continue on and play the first deposit offer onsite(200%) right after the AG deposit offer was completed for me which was neat, generally an exclusive bonus offer would exclude you from other first deposit offers. The deposit offers also work with Skrill deposits which is a big plus, some casinos don't give you any for skrill deposits.
The free spins included on the deposit offer are free money for your wagering too. It's best to check out every slot free spins are offered on first before beginning your spins as the free spin bet sizes can vary(ie 2 of the 3 were 0.5 bets and the 3rd was 1.0 bets and offered twice the value). There is a cap on winnings(50eur iirc) from free spins, best to read the specific terms for your deposit.
Felivebets live site support were really helpful the 2 times I needed them, understood what I was asking(no language barriers) and were able to answer queries I had quickly, helped me fix a bonus issue(didn't apply after 2nd deposit) within 10 minutes etc. Was painfree compared to some experiences elsewhere.
Withdrawing funds was pretty quick, about 30 hours after doing KYC and requesting it. Might have been quicker normally but I had to resubmit a document.
Not the full range of slots you see on premium casinos, I had a few issues with slots timing out which required page refreshes every thousand spins or so.