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FeliceBet Casino

Item: FeliceBet Casino
Rating: 6.6
Author: Petar M.

Our Rating CasinoRank

6.6/10

CasinoRank

Player Rating 2 reviews

8.5/10

2 reviews

Complaint Response 4 complaints

2 days avg. 4 complaints

AskGamblers Quick Overview

Editor’s View

FeliceBet Casino is an online casino with an Anjouan licence and comes with a fun layout. The site is easy to navigate, but some pages take a while to load (it’s not our internet connection, we’ve checked).

Plenty of games are at your disposal and there are some good bonuses you can claim. While self-exclusion is possible, the team at FeliceBet Casino takes up to 10 days to approve your request. Well, it would be much more honest not to have that option at all, as the point of self-exclusion is completely lost.

Petar M.

What we like

Various offer of casino games
A wide range of payment methods available
Live chat is open 24/7

What we don’t like

Self-exclusion requires up to 10 business days.

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

FeliceBet Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://felicebet.com/

Established

2025

Licences

Anjouan Gaming Board

Company

Next Global Era Limited

Affiliate Program

Bluewin Partners

Languages

English, German, Italian, Hungarian, Finnish, French, Spanish, Czech, Arabic, Polish, Norwegian, Danish

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information About FeliceBet Casino

FeliceBet Casino is added to our extensive online casino list, featuring the Anjouan licence. To register, you’ll have to enter your contact details. You can claim a welcome bonus at the end of the registration process.

You can change the language in the footer of the website and there are plenty of different languages offered.

We talk about FeliceBet more in our online casino review, so make sure you skim through it and learn what it’s like to play at the site.

Deposit Methods

Visa, MasterCard, Paysafecard, MiFinity, Skrill, Neteller, Bank Wire Transfer, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, USD Coin, Ripple

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Paysafe Card, MiFinity, Skrill, Neteller, Bank Wire Transfer, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, USD Coin, Ripple

Withdrawal Fees

Withdrawal Limit

EUR 10,000 per month

Currencies

Argentine pesos, Bahraini dinars, Brazilian reals, British pounds sterling, Canadian dollars, Chilean pesos, Chinese yuan, Colombian pesos, Czech Republic korunas, Danish krone, Euros, Hong Kong dollars, Hungarian forints, Indian rupees, Indonesian rupiahs, Japanese yen, Kuwaiti dinars, Malaysian ringgits, Mexican pesos, Moroccan dirhams, New Zealand dollars, Nigerian nairas, Norwegian kroner, Omani rials, Pakistani rupees, Paraguayan guaranis, Peruvian nuevos soles, Philippine pesos, Polish zlotys, Qatari rials, Saudi riyals, Singapore dollars, South African Rand, South Korean won, Swiss francs, Thai baht, Tunisian dinars, Turkish Lira, US dollars, Ukrainian hryvnias, UAE dirhams, Uruguayan pesos, Vietnamese dong, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, USD Coin, Ripple

Pending Time

1-5 days

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 3-7 days
Card Payments 1-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at FeliceBet Casino

FeliceBet Casino employs different payment options such as Visa, Mastercard, Paysafecard and several other e-wallets. FeliceBet is also a cryptocurrency casino where you can use Bitcoin, Ripple, USD Coin and other options.

Remember that the payment method selection can depend on your location and it’s not the same in different countries.

The minimum withdrawal amount is €10 per transaction, but you have to wager the deposit at least 5 times before you request a withdrawal. Otherwise, the casino will charge an 8% fee with a minimum amount of €4.

The maximum withdrawal, on the other hand, is €5,000 if your balance is at least 10 times larger than the total sum of your deposits, but it’s otherwise set at €10,000.

Game Providers

Pragmatic Play, Big Time Gaming, 3 Oaks Gaming, Betsoft, Yggdrasil Gaming, Elk Studios, Evolution Gaming, Endorphina, Playson, Ezugi, BGaming, NetEnt, Hacksaw Gaming, G Games, Thunderkick, Northern Lights Gaming, Lightning Box, Gamzix, Pocket Games Soft, Fugaso, Push Gaming, Kalamba Games, Relax Gaming, Snowborn Games, Spinomenal, Nolimit City, Stakelogic, BetGames, Quickspin, Skywind Group, Habanero, Foxium, BF Games, Eurasian Gaming, Eyecon, Fazi, Felix Gaming, Blueprint Gaming, GameArt, Givme Games, Golden Hero Games, 1x2Games, Atomic Slot Lab, Booming Games, Crazy Tooth Studio, Just For The Win, Leap, Mascot Gaming, OneTouch Games

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Games at FeliceBet Casino

The highlight of FeliceBet Casino is the games you can access. The casino offers online slots, table games and live casino games, nicely spread out throughout different categories. You can play a demo for slots you’re interested in before you start playing for real money.

Some of the notable providers include Evolution and Vivo for live dealer games and Wazdan, Betsoft, 3 Oaks Gaming and Playson for other casino games.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

FeliceBet Casino’s Commitment to Responsible Gambling

There’s not a lot going on in the responsible gambling department. Players can take a quick self-assessment test or self-exclude from the casino.

If you decide to self-exclude, the process isn’t pretty. You have to contact customer service, which requires up to 10 business days, an unnecessarily long period of time.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at FeliceBet Casino

To access live chat at FeliceBet Casino, you have to open the chat icon in the bottom right corner of your screen. Once you do, enter your name and email and the system will connect you to an agent. The number of people waiting is also indicated.

We tried using live chat and there were 10 people in front of us. After waiting for about 15 minutes, we got in touch with one of the agents who was friendly, but not as responsive and the answers felt generic. If you’re struggling to resolve issues with FeliceBet, you can always submit a complaint with our AGCCS team.

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Complaints

Read the complaints other players have left for FeliceBet Casino. Learn more about complaints.

Show all complaints

Submit complaint

FeliceBet Casino - I want my account closed

Hi,

I have won €1400 on Felicebet!

I had put it through for a withdrawal and it took forever. It was a known tactic by them and probably all casinos to delay the withdrawal.

However after I spent the €1400 after cancelling my request i then asked for my account to be closed. However I receeived a generic email yesterday and not one acknowledgement to them closing my account. As of right now it still not closed even though I had asked them too.

I have decided to take this to askgamblers because its clear to see they are ignoring my request for my account to be closed.

If they were in the right state of mind and knew what they are doing they would refund the €1400 and close my account as I have asked of them to do. They have lost a value customer in me. Ill be bringing my money elsewhere if this isnt sorted

Resolved

FeliceBet Casino - No deposit bonus withdrawal denied

Hi,

I received a €300 5X wagering requirements from one of Felicebets affilates. This was a no deposit bonus! I had even asked the support was there any requirement and I received very little communication.

I then became lucky and was able to wager through the €300 c5 requirements and turn it into €660 free money. I decided to withdraw €400 of that.

I waited nearly 4-5 days for any type of correspondence from felicebet. There support was absolutely useless and offered zero help. They even told me to deposit €10 as I need to verify my payments so I could withdraw.

After 5 days I finally received communication from there support that my withdrawal was denied due to “Bonus manipulation”. Now to be very clear this was just away for felicebet not to pay me our because I was lucky and won money. There was zero bonus manipulation just luck. They even said they would email me in realtion to why my withdrawal was denied however i never received that email also!

If my withdrawal isnt rewarded I may consider more legal action.

Resolved

€300

FeliceBet Casino - Bonus was not given what a nightmare

This has been a complete nightmare with this new casino, never have I experienced such a thing with over 20 years of playing at online casinos, where upon my first deposit I didn't get a 400% exclusive bonus cause I didn't use a bonus link but only used the bonus code of PLAY1200, ok after trying to get it sorted out with several different customer support agents, it became evident that this situation was not going to get fixed so then somehow when chatting with agent Harper on Sep 30, he manually activated a welcome bonus of 200% and 100 free spins and said that that upon my next deposit I would get that bonus amount added to my account.

At this point I had a balance of 100 MYR (about 20.22 eur).. and in the my promotions I see that the bonus coupon was activated and it was showing that it would expire 2030-31-12 so I had no urgency to deposit again straight away and Harper didn't inform me that I had to deposit within 24 hours after he activated the bonus code manually. I will include a screenshot of that bonus code.

Then what I did was play my 100.00 MYR balance down to 5.00 MYR and then came back next day on October 1 to make a fresh deposit of 100 MYR (20.22 eur), I still see the bonus coupon is activated in my promotions sitting there waiting for a deposit... I proceed to do a deposit and made my deposit with paysafe. But no bonus or free spins were awarded.

So I went to live chat customer support where Vanessa said oh somethign about once a bonus code is activated a deposit has to be made within 24 hours, she implied that customer support told her that. Well I told her that Agent Harper never informed me about a 24 hour validity period and My Promotions clearly showed the bonus coupon code activated and the expiry date was showing as 2030-12-31. If it was a 24 hout period then their system should indicate that in the expiry date. It is their fault.

Then at end of that discussion wit Vanessa she says send customer support an email so I did that right away and they didn't reply for 45 hours and then I went to live chat again and this time Agent Rina said oh send another email I did that right away too, but no reply to that still. Then October 4 I contacted live chat again (this time Agent Trevor) and told them I am not getting anywhere with customer support, they are not replying to emails and I said I have been given no choice but to go the route of AGCCS to try get this resolved. So here we are.

Resolved

FeliceBet Casino - Withdrawal rejected against their own Terms and Conditions

Hello,

I would like to file a complaint against Felicebet Casino (Next Global Era Ltd.) regarding my rejected withdrawal.

On 20th August, I requested a withdrawal of €70.

Instead of processing my withdrawal with a standard fee deduction, the casino rejected it completely, citing “insufficient rollover.”

However, according to the casino’s own published Terms & Conditions (Section 8.2), the rule clearly states:

“There are no withdrawal commissions if you roll over (wager) the deposit at least 5 times. Otherwise we are entitled to deduct a 8% fee with minimum sum of 4 euro…”

This means that if a player does not meet the 5x rollover, the casino may deduct an 8% fee from the withdrawal, but nowhere does it state that withdrawals can be fully blocked or rejected.

I have attached:

Screenshot of their Terms & Conditions (Rule 8.2)
Their support messages stating my withdrawal was “rejected due to insufficient rollover” and later requiring me to wager €39.5 more before I can withdraw anything.

This is misleading and unfair. They are forcing players to gamble more instead of following their own published rules.
I am requesting that my withdrawal of €70 be processed immediately, minus the correct 8% fee (€5.60), as per their Terms & Conditions.

Thank you for your assistance.

Proofs:
Their ToS: https://prnt.sc/izGRk5R73777
They deny in email: https://prnt.sc/3D7laNl1T5OR
They deny on account: https://prnt.sc/FMA8iHN1qxY_

Resolved

€70

Complaint Statistics

Resolved 4

Avg. Amount $ 108

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

8.5/10 ● 2 reviews

Top reviews from our players

loceff13

1 month ago

9/10

Generous AG 400% deposit offer for first deposit bonus which is good for playing large volumes of spins, 40x wager on it which is tough to beat but its a great way to extend your play if you gamble for entertainment or like to low-roll your slots and get thousands of starting bets cheap and have hours(even tens of hours) of spinning for a relatively small deposit. Live support also confirmed I could continue on and play the first deposit offer onsite(200%) right after the AG deposit offer was completed for me which was neat, generally an exclusive bonus offer would exclude you from other first deposit offers. The deposit offers also work with Skrill deposits which is a big plus, some casinos don't give you any for skrill deposits.

The free spins included on the deposit offer are free money for your wagering too. It's best to check out every slot free spins are offered on first before beginning your spins as the free spin bet sizes can vary(ie 2 of the 3 were 0.5 bets and the 3rd was 1.0 bets and offered twice the value). There is a cap on winnings(50eur iirc) from free spins, best to read the specific terms for your deposit.

Felivebets live site support were really helpful the 2 times I needed them, understood what I was asking(no language barriers) and were able to answer queries I had quickly, helped me fix a bonus issue(didn't apply after 2nd deposit) within 10 minutes etc. Was painfree compared to some experiences elsewhere.

Withdrawing funds was pretty quick, about 30 hours after doing KYC and requesting it. Might have been quicker normally but I had to resubmit a document.

Not the full range of slots you see on premium casinos, I had a few issues with slots timing out which required page refreshes every thousand spins or so.

margarett_wise65

4 months ago

8/10

I always found myself doomscrolling online until I came across FeliceBet. I decided to explore it and signed up. The welcome bonus was awesome!!! They offered free spins plus a nice cash boost, so I tried their slots right away. I also spent some time on live roulette, and honestly, it felt like a mini Vegas right from my couch. Deposits and withdrawals were smooth, and they support crypto, which is pretty cool since I often use Bitcoin for my online transactions. The site is easy to use, and I never felt lost.

The only downside is the playthrough rules. I had to spin quite a bit before I could cash out, and the bonus has a max limit, so I couldn’t take all my winnings at once. It’s not a huge deal, but it can be a bit annoying, especially when I’m excited after a big win.