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Crypto Games.io Casino is restricted in your country, please try these instead:

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Crypto Games.io Casino

Our Rating CasinoRank
6.6/10
CasinoRank
Player Rating 23 reviews
6.3/10
23 reviews
Complaint Response 16 complaints
2 days avg. 16 complaints

AskGamblers Quick Overview

Editor’s View:

The casino offers a great crypto-based environment where you can enjoy your favourite games in your chosen cryptocurrencies. The casino also supports the Provably Fair technology so you can verify your game results. You can enjoy crypto-friendly bonuses, 24/7 live chat and a VIP experience. Upon navigating the casino, the only negative point we found is that there is no scroll bar to navigate your way up and down the pages. 

What we like
  • Fast withdrawals
  • No withdrawal limits
  • Provably Fair Games
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Crypto Games.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://crypto-games.io/
Established
2023
Licences
Costa Rica Gambling
Affiliate Program
Languages
English, Spanish, Italian, German, French, Portuguese, Japanese, Polish, Arabic, Chinese, Russian
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile

General Information about Crypto Games.io Casino

Crypto Games.io Casino is an online casino exclusively accepting cryptocurrencies. The casino is available across multiple devices, including the latest smartphones and tablets, so you have access to your favourite games wherever you are. 

The casino also supports Provably Fair technology. Each game is unique, and each game is Provably Fair, and the results can be verified. 

Once you register at the casino through AskGamblers, you can also gain access to the Exclusive VIP Lounge for extra rewards, casino bonuses and privileges. But first, check out our online casino review to get the facts before you play. 

StallCation

Complaints

Read the complaints other players have left for Crypto Games.io Casino. Learn more about complaints.

Show all complaints
Did not close my account as requested due to gambling issue

Hello.

Over a year ago, I sent a request via email to close my account permanently within their network as I had a gambling issue. They did not even reply, and a few months passed until I noticed it was open, so I kept playing.

I made another request by mail again, and again.. and again. As per their terms and conditions state ”To initiate self-exclusion, contact us at [email protected], stating your reasons. Note that requests submitted by email are not processed instantly, and we are not liable for funds lost during the period between your request and our confirmation.”

I even contacted them via chat, where I was instructed how to set a self-exclusion myself, but this was not possible, so I sent another email.

I have screenshots of my first request made 11th of March 2024, and every other one sent via mail after that. They have not even responded to it yet.

I would understand of they dont cover any losses during a email request working maximum 1-2 days when request of closure due to gambling issue, but since it is GAMBLING ISSUE, and my first request was made in march 2024, and my first deposit after that was a couple of months later, the account should not be open under any circumstances after that.

I have tried to contact the casino before, I have requested all my data, I have gone to forums to get all the assistance I can get, but without any success in getting my refund.

From what I could see in my transactions, I've made at least 6 deposits in TRX and lost around 1386,37 TRX.

And at least 18 deposits in XRP/ Ripple, I lost around 1303,18 XRP.

Please see my first request below, and their very polite replies below.

Also, please try to keep any personal details private of any photos that are uploaded.

Thank you

staus Unresolved
$3220

Complaint Statistics

Resolved 13
Avg. Amount $ 1,024
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
6.3/10 23 reviews

Top reviews from our players

I want to tell you about my experience with this casino, I registered there about 2 days ago, in general I always try to find crypto casinos because playing there is more comfortable for me than others. At first when I saw their website, it is created quite a nice and cozy environment all the slots and games were laid out in such a way that you could easily get information and all the slots were easy to spot. When I discover something new and good I always write review about them because to find something comfortable and without errors is very pleasant. I already deposited there an amount and waiting to win ...

I just registered on this crypto casino and suddenly got very good promotions and rewards thanks for that. I hope my experience with this casino will be great and after I saw the reviews about crypto games io here I expect to win like others.

I doubt there is anything to like, it seems like a scam website based on their politics and support behaviour.

I submitted a complaint with full screenshots about the issue.

I made a deposit on this "casino website" (doubt it is, seems like just a scam website, considering their methods and support) without any promos, without using any VPN (you can also see that on screenshot, only thing I used was a Private tab the whole time), and also passed KYC upon request, instantly.

After registration this is my first win. I won 250$ and it takes 1-2 hours to deposit into my account and its really easy and comfortable for me. In general its not first casino in my experience and usually its a quite big problem to deposit soon and this is one reason why I liked this casino.

I wish the live casino broadcast was flawless because I had a few instances where I couldn't bet I wanted. Every time I log in to play live casino I encounter many errors which is a big problem for me. I hope they will solve this problem soon.

Awesome casino.
I have very good experience with this casino after registration I got some free spins what motivated me to try more games on their website, also what I want to say is that they have very wide selection of live casinos and the atmosphere and design of website is very thematic.
About verification process what I can say is that when I needed their help they tried to solve my problem soon.

My friend referred me to this crypto casino and we both got bonuses and free spins which is very good for new players. Also what I liked the most on their website is wheel spin function what gives you chances to get more free spins.

I tried this casino several days ago and what I liked is that I find great promotions. The welcome bonuses are also great and I didn't have any problems with withdrawals.

I think their website needs more games despite that they have many popular games I hope they will add more. It would be good if the support team were faster, the process would be more comfortable for players.

What I like the most on their website is that there are many different and popular games from different providers, and also the promotions are quite good. You can earn it by inviting friend or another customer by link and you both have additional promotions. I like it and the verification process is quite easy.

The negative part is that there are some withdrawal problems that are quite uncomfortable for the player, it takes several hours. But in general, this website is good. Good luck.

First of all what I want to tell you is that this casino is really good and what I like the most is that I can play any games at any time without errors. I play on their website different games and usually I don't have any problems with withdrawals but last time when I couldn't withdraw fast I connected to support team and I can say that they are super fast team. They tried to solve my problem and they did it very fast. Thank you crypto games.io. I really advise you to try their games.

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