CoinCasino

Item: CoinCasino
Rating: 6.3
Author: Goran G.

CoinCasino

Welcome Bonus

200% up to $30000 + up to 50 Free Spins

Visit casino

T&Cs Apply

Our Rating CasinoRank

6.3/10

CasinoRank

Player Rating 3 reviews

3.3/10

3 reviews

Complaint Response 8 complaints

2 days avg. 8 complaints

CoinCasino: My Expert Opinion

CoinCasino is an excellent choice if you love slots! There are thousands of games available, including tables, live casino games and crypto-friendly options! You can make secure online deposits using cryptocurrencies or purchase crypto on-site using methods like Visa and MasterCard. You’ll also enjoy low deposit options starting as low as €10.

Help is never far away thanks to the live chat feature. You can connect with a live chat agent who is also available 24/7. If you’re signing up as a new player, there’s a fantastic welcome offer for your first deposit, which is open to eligible countries. The casino also advertises weekly promotions if you become an active member. Finally, the casino is fully licensed and regulated by the Government of Curacao, and they have an Anjouan license.

By Goran G.

What we like

Low deposit options
No payment fees
24/7 live chat

What we don’t like

Limited access to responsible gambling tools

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

CoinCasino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.coincasino.com/

Established

2024

Licences

Curacao Gaming Control Board, Anjouan Gaming Board

Company

MIBS N.V. Casinos

Affiliate Program

Coin Partners

Languages

English, German, Russian, Portuguese, Italian, French, Spanish, Vietnamese, Romanian, Korean, Chinese, Thai, Japanese

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

Deposit Methods

MoonPay, Bitcoin, Bitcoin Cash, Ethereum, Tether, Dogecoin, Cardano, Litecoin, TRON, USD Coin, Ripple, Bank Wire Transfer, Visa, MasterCard

Deposit Fees

Withdrawal Methods

Bitcoin, Bitcoin Cash, Ethereum, Tether, Dogecoin, Cardano, Litecoin, TRON, USD Coin, Ripple, Bank Wire Transfer

Withdrawal Fees

Withdrawal Limit

EUR 4,000 per day, EUR 10,000 per week, EUR 20,000 per month

Currencies

Euros, US dollars, New Zealand dollars, Norwegian kroner, Canadian dollars, Polish zlotys, Brazilian reals, Bitcoin, Bitcoin Cash, Ethereum, Tether, Dogecoin, ADA, Litecoin, TRON, USD Coin, Ripple

Pending Time

0-24 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers 3-7 days
Card Payments Not offered
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Pragmatic Play, Novomatic, Play'n GO, Peter & Sons, 3 Oaks Gaming, Kalamba Games, Avatar UX, Apparat Gaming, Games Global, BGaming, Fazi, Gamomat, Betsoft, Blueprint Gaming, Spinomenal, Foxium, Just For The Win, Fantasma Games, Darwin Gaming, High5Games, Northern Lights Gaming, Habanero, TrueLab Games, 1x2Games, Mancala Gaming, GameArt, Air Dice, Evoplay, Swintt, Fugaso, G Games, OneTouch Games, GameBeat, 7Mojos, BetGames, Slammer Studios, Caleta Gaming, NetGaming, Gamzix, Mascot Gaming, ELA Games, Felix Gaming, Golden Rock Studios, Snowborn Games, Onlyplay, Pocket Games Soft, Parlay, Platipus Gaming, Rogue, SmartSoft Gaming, Spribe, Super Spade Games, Turbo Games, Zillion Games, Gaming Corps, KA Gaming, Red Rake Gaming

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

General Information about CoinCasino

CoinCaisno is a safe and secure online casino site available to players worldwide. The casino supports the option to buy cryptocurrencies on-site, but we’ll chat more about this in our real casino reviews.

The casino supports multiple languages and can be accessed from most web and mobile platforms. You can sign up using their mobile casino and enjoy games on the go.

Payment Information and Options at CoinCasino

CoinCasino is a cryptocurrency casino, supporting the major cryptocurrencies. If you don’t have crypto, you can buy it on-site using the major payment methods, including Visa, MasterCard and Apple Pay. After you make a purchase, you can choose to display your balance in either USD or EUR.

The minimum you can deposit is €10, and there are no fees to make a deposit or a withdrawal, but you may need to pay provider or mining fees depending on the method you choose to deposit.

Once verified, the casino aims to process your withdrawals immediately, or if a manual review is required, then it can take up to 24 hours. You can then withdraw up to €4,000 per day, €10,000 per week and up to €20,000 per month.

Customer Support at CoinCasino

If you have any questions or concerns, you can contact the casino, and they have a live chat feature. You’ll initially be met with a chatbot who can answer the most common questions, or you can transfer to a live chat agent at any time. Live chat is open around the clock, 24/7.

If you need any additional help, you can email the casino at any time, but in our experience, live chat is able to answer most questions, and it saves time!

Games at CoinCasino

The casino is home to an excellent selection of games from well-known providers, including the latest online slots. You’ll see which providers are available in the main lobby, and you can view your favourites. You can also use the search engine to find games and stay ahead of the latest games, as the casino regularly adds new online slots.

The casino has lots of table games to choose from, including crypto-friendly tables. You’ll find games of online poker, baccarat, roulette, blackjack and more.

You can also head into the live casino and join the live dealers. There are hundreds of rooms to choose from, and providers include Microgaming Live, Pragmatic Play Live and other well-known names.

CoinCasino’s Commitment to Responsible Gambling

The casino is a responsible gambling operator with measures in place to help you take a break from your account. You can email the casino and ask to self-exclude for a minimum of 6 months up to 5 years.

Once your self-exclusion has been activated, it is permanent and cannot be undone. You are not allowed to create a new account during your self-exclusion period.

Complaints

Read the complaints other players have left for CoinCasino. Learn more about complaints.

Show all complaints

Submit complaint

Delayed Withdrawal No TXID After 64 Hours

Dear AskGamblers Team,
I am submitting a complaint regarding CoinCasino.
My withdrawal attempts started on June 13, 2026. More than 64 hours have now passed since my withdrawal efforts began, and the latest withdrawal request has been pending for over 24 hours.
The withdrawal amount is approximately 5,267 USDT. No TXID has been issued and no estimated completion time has been provided.
I have contacted CoinCasino support more than 100 times through live chat and email. Despite all these attempts, I continue to receive the same generic response that my case is under “internal review.”
I have been an active player on this platform and have lost many thousands of dollars over time. While I did receive cashback benefits, I accepted my losses as part of gambling and never had any issues when depositing or losing money.
However, on one of the rare occasions when I achieved a significant win and requested a withdrawal, I encountered repeated delays, endless reviews, and a complete lack of transparency. This has been extremely disappointing and has seriously damaged my trust in the platform.
After experiencing this situation and reading reports from other players online, I am concerned that lengthy withdrawal delays may not be an isolated incident. Unfortunately, I was not aware of these reports before choosing to play at CoinCasino.
My personal experience has been that everything works smoothly while depositing and playing. However, when I finally won and requested a withdrawal, I found myself unable to access my funds for days while receiving only repeated “internal review” responses.
Long withdrawal delays without clear explanations can create pressure on players to cancel their withdrawals and continue gambling. I have deliberately refused to do so.
Based on my experience, I strongly recommend that other players exercise extreme caution before using this platform until my case is resolved and the withdrawal process becomes transparent, reliable, and consistent with the timeframes advertised by CoinCasino.
I respectfully request AskGamblers’ assistance in obtaining a clear explanation and the prompt processing of my withdrawal.
Thank you for your time and support.
Best regards,

Resolved

$5,267

Withdrawal issue via Crypto

I am a registered player trying to withdraw a balance of $595.25. My original bank transfer withdrawal was rejected by the bank. Following the casino support instructions, I made a verification deposit of 31.41 USDT via the BSC network to verify my crypto wallet for future withdrawals

Currently, my crypto wallet address (0xbc6ad0fc21df961c63c6ec7bb02e1a3b345da4d9) is successfully listed under 'Stored Methods' in my account. Despite this, support agents continue to refuse my manual crypto withdrawal request. Agent 'Sussy' even went as far as suggesting that I should 'open a new bank account' just to receive my funds, instead of simply processing the payment to my already verified crypto method. This is a clear stalling tactic and is unacceptable. I request that my funds be processed to my verified USDT wallet immediately as I have fulfilled all verification requirements.

Resolved

$595

Account closed and funds voided

I created my account on CoinCasino on March 15th, 2026, and then deposited 1388 XRP (around 2000USD at the time). I then proceeded to place a handful of tennis bets during the Miami Open, resulting in gains of around 500USD.

When I attempted to withdrawl funds a week later, I was instructed to verify my identity and proof of address, which I apparently completed successfully, only to be told shortly after that my account was closed, and my funds were seized for having breached their terms and conditions.

After going through their terms and conditions, I am deeply confused as to what the breach is on my end.

I attempted to get more clarity on the matter via email, but only received a vague reply basically dismissing my request.

I would like CoinCasino to provide more information and proof to justify their decision to block my account and seize my funds.

If they can’t provide any solid evidence of wrongdoing, I am making the very fair request to at least be reimbursed for my initial deposit as a gesture of goodwill so I can have a sense of completion. This sum of money meant a lot to me and was, in fact, the culmination of years of saving/investing.

Thank you for your attention on this matter.

Resolved

CoinCasino- Unpaid weekly cashback after account closure

I would like to file a complaint regarding the closure of my account and the non-payment of my weekly cashback.
I had been actively playing on CoinCasino and incurred significant losses during the week, which qualified me for the platform’s weekly cashback promotion. Based on my net losses for that period, I was expecting a cashback payment of approximately 3,050 USDT, scheduled for Monday, January 19.
Before the cashback was credited, I contacted support during a conversation about my activity on the platform. During that discussion I mentioned that the funds I had been gambling with came from my salary. Shortly after this conversation, my account was closed. The explanation provided by the support agent was that the closure was made for player well-being and financial safety reasons.
I understand and respect responsible gambling policies, and I accept the casino’s decision to close my account if they believed it was necessary for player protection. However, the weekly cashback in question was generated from losses that had already occurred prior to the account closure.
My concern is that the cashback was earned from completed gameplay during the previous week, and the account closure occurred just before the scheduled payout. The closure reason was not related to fraud, bonus abuse, or any breach of terms on my part.
Therefore, I respectfully request that CoinCasino review this matter and honor the 3,050 USDT weekly cashback that was generated from my previous losses.
I appreciate AskGamblers’ assistance in helping mediate this matter and hope for a fair resolution.
Thank you.

Unresolved

$3,050

My account was closed and my winnings confiscated after winning 9500 usd

I opened an account on this site, made several deposits, lost them, and there were no problems with my account. Today I deposited an initial 1000 USD, then another 600 USD, and in total, playing slots, I won more than 9.5k USD.when i tried to make a withdrawal initially my id and address proof was rejected i had sent a bank statement then they asked me for a utility bill When I explained that I didn't have utility bills because I lived in a rented apartment with my partner, they said they would contact me.then I get an email saying my account has been closed and my funds have been confiscated because my account has violated their rules but I'm pretty sure I didn't do anything wrong and they're just trying to keep my win Please help me solve this. I would like to attach a copy of the email from coin casino that they sent me.

Hello,

Greetings from CoinCasino!

Please be informed that you have been offboarded and your remaining balance has been voided due to breach of our Terms and Conditions - section "Fraud".

Your understanding is greatly appreciated.

We wish you a great rest of your day and remain at your disposal.

Kind regards,

Kylie
CoinCasino Support

Unresolved

$9,500

Unknown 10 day delayed withdrawal

I’m posting here to ask for assistance with a delayed withdrawal from CoinCasino.

I requested a withdrawal of $685 USD over 10 days ago. Since my first request, the withdrawal has been repeatedly delayed. Every time I contact CoinCasino support, I’m told that the issue will be “escalated to higher management,” but nothing actually changes and no clear reason for the delay is provided.

I have complied with all requirements on my end, and there have been no specific issues explained that would justify the repeated postponements. The lack of transparency and the constant pushing back of the withdrawal timeline does not make sense.

Resolved

$685

Unpaid balance of 5200 EUR

Dear AskGamblers Team,

I am writing to formally file a complaint against CoinCasino regarding my unpaid balance of approximately €5200. Below is the detailed timeline of events:

1. My account was fully verified, and my Proof of Address (POA) was approved by CoinCasino (I received their confirmation email).

2. Shockingly, only one hour after approving my verification, the casino closed my account without providing any explanation.

3. When I requested clarification about the account closure, support did not give any reason. Instead, they requested my IBAN and SWIFT code to process a refund of my remaining balance.

4. I immediately provided all requested documents (IBAN, SWIFT, and PDF confirmation).

5. More than two weeks have passed, and I still have not received my funds.

6. The only replies I received were vague messages such as "our team is still working on the matter" (see attached screenshot).

7. After I asked for a concrete payout date and clarification, CoinCasino stopped responding to my emails completely.

This behavior clearly demonstrates delaying tactics, a lack of transparency, and a refusal to process my rightful withdrawal.

I kindly ask AskGamblers to assist in resolving this matter and ensure that CoinCasino pays out my remaining balance of €5200. I am willing to resolve this amicably, but if they continue to ignore me, I am prepared to escalate the case to their licensing authority (Anjouan Gaming Authority) and pursue other legal dispute resolution channels.

Thank you very much for your support.

Best regards,

Arūnas

Resolved

€5,200

Delay in disbursement of funds

Hello.

I'm writing to ask for help in resolving my issue.

Today, two weeks have passed since I requested a withdrawal.

I haven't received the money. I've contacted customer service several times regarding this matter, both via casino chat and email. The most common responses were, "We're checking your account; the withdrawal may be delayed."

I understand this, but two weeks have passed, and the situation is still the same.

My account is verified, and I'm not using any bonuses. I don't understand why this is taking so long.

I'm once again asking for help in resolving this situation.

Resolved

CoinCasino Complaint Stats

Resolved 6 / 8

Avg. Amount $3,438

Avg. Complaint Duration 6 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player Rating

3.3/10 ● 3 reviews

Top reviews from our players

Joomuute

8 months ago

1/10

Great training ground for patience: ‘instant’ withdrawals that give you several days to rethink whether you really wanted your money. Perfect casino if you enjoy suspense more than getting paid – every withdrawal turns into a mystery mini‑series. Excellent for bankroll management practice: pending withdrawals stay cancelable long enough for you to learn the hard way why that’s a bad idea.

Instant withdrawals that stay pending long enough for you to forget what real money looks like. Great feature: withdrawals remain cancelable, so you can conveniently lose your winnings back to the casino in one late‑night click. Fast deposits, slow or blocked withdrawals – the perfect way to learn the difference between sending and ever receiving money.

delsol3256

8 months ago

1/10

The only genuinely positive aspect of this casino is that deposits work smoothly and instantly without any issues.
Funding your account is extremely easy, always succeeds on the first attempt, and requires no effort at all.
Unfortunately, this is exactly where the good experience ends.

Withdrawals are effectively impossible.

After winning, the casino repeatedly blocked my cashout by endlessly rejecting KYC.

Veriff failed every time, then they demanded proof of address but rejected every document without explaining what was wrong.

They provide no clear requirements, ignore direct questions, and keep sending the same template replies.
It is obvious that they have no intention of paying out.

migelgallotarede

1 year ago

8/10

CoinCasino has always been one of the top casinos I go back to whenever I miss playing casino games. It has a user-friendly interface, a variety of games, secure payment options, and exciting bonuses. It's also easy to deposit and withdraw. aside from slots, the site also has thrilling game shows and casual games that have become my go-to games whenever I visit the site. It's also easy to play my favourite games on my mobile browser, allowing me to play on the go.

As much as I adore playing at CoinCasino, I do wish that the wagering requirements for some promos were easier to meet. I would also appreciate it if there were more casino bonuses, since I mainly only play casino games on the site. aside from these, I think Coincasino is a great site to play quality games without having to worry about security or your information being compromised.