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Cases.gg Casino has adapted a very unique approach to their social casino, allowing you to collect mystery boxes, enter battles, level up and more. The casino has steered away from traditional games like slots and table games but still brings the fun factor. If you’re new to this concept, the casino has plenty of helpful information to help you get started and understand how the concept works. No purchase is needed and you’ll have access to 24/7 live chat.
- Unique mystery boxes theme
- No purchase needed
- 24/7 live chat
- Slow redemptions
- Limited access to responsible gambling tools
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Cases.gg Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Cases.gg Casino
Cases.gg Casino is a unique social casino catering to players in the United States. Cases.gg is owned and operated by CGG Entertainment Ltd and you must be at least 18 years of age to play here. No purchase is necessary.
The casino is available from most web browsers or you can use their mobile casino. Most smartphones and tablets are compatible. Signing up is easy and you can choose a welcome offer! Once registered, you can jump into battles, earn rewards and engage in their community chat.
How Does Cases.gg Casino Work?
The casino's main concept is opening mystery boxes containing real-world products and items. Here are the game modes you can play in:
- Mystery box openings
- Case battles against other players
- Item upgrader to improve your products
- Free mystery box openings
Cases Cash can be used to play games for a chance to win items. Only games played with Cases Cash provide the opportunity to win real prizes.
Promo Codes and Offers
When you sign up at the casino, you can claim 3 free cases. You can also claim a 50% boost on your first purchase. However, please see our bonuses section for the most accurate offers in your US state as these can vary.
Payment Information and Options at Cases.gg Casino
The casino uses fireblocks for cryptocurrency deposits which require multiple blockchain confirmations before a deposit can be credited. This can take from a few minutes to a few hours. However, you are not required to make a purchase.
Before you can make a redemption, you must complete the verification process. Additional verification is required on prizes of more than 10,000 or more.
Once eligible, prizes may be redeemed for cryptocurrencies, actual items or Cases Cash. Cases Cash has a minimum prize redemption of 20 . If you live in Florida or New York, the maximum you can redeem is $5,000. There’s also a limit of 99,000 Cases cash per day.
The casino will only process one prize redemption per 5-day period and it can take up to 30 days for the casino to process it.
Games at Cases.gg Casino
The casino is home to a unique selection of games and has steered away from your traditional games of slots. All the games available here have a different house edge as follows:
- Cases: 10% House Edge
- Battles: 10% House Edge due to cases being used.
- Upgrader: 10% House Edge
- Crash: ~6.5% House Edge
- Coinflip: 0 - 10% House Edge on wins (depending on the items collected). When doubling down, the collected items are returned into the newly created game.
The casino still uses provably fair technology which means you can verify all game results to prove the outcome was fair and random.
Cases.gg Casino’s Commitment to Responsible Gambling
Unfortunately, I could not find much information on their responsible gambling policy. It would be great for the casino to be more transparent on this in the future.
Support at Cases.gg Casino
If you need help, the casino has a live chat feature. You can speak to a support agent at any time. Just click the live chat icon to be connected to an agent. Live chat is open 24/7 and the casino aims to respond within one minute. I tested the live chat feature and did not experience any queuing times. I was transferred instantly and got the help I needed.
If you need additional support, you can also email the casino. The casino aims to respond within 24 hours. In my experience, live chat is the fastest option.
It may also be worth checking the help sections. The casino has a unique concept, so I definitely find the help section and FAQ helpful here.
Cases.gg Casino Bonuses
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Complaints
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