General Information about Blackjack City Casino
Blackjack City Casino is an online casino site that supports four languages and is available across most devices. If you’re a mobile user, you can switch to the latest smartphone and tablet.
You register and play in the traditional way, or if you are a player from Finland, you can enjoy the Pay’n Play feature, which means you can deposit and play instantly through Zimpler.
We will talk more about payment methods, games and support using our online casino review below.
Payment Information and Options at Blackjack City Casino
The casino supports a wide range of payment options which we have listed under our ‘Payments’ tab. Minimum and maximum amounts can be found in the cashier but start from 20 EUR.
When you request a withdrawal from the casino, it will remain in pending for up to 48 hours. You can only withdraw once you have made a deposit. If you accept a no deposit casino bonus, you must eventually deposit before you can withdraw any winnings.
The maximum you can withdraw per week is 5000 EUR, but this may be increased if you are a VIP member. If you win more than 100,000 EUR, the casino may pay you in ten installments every month.
To withdraw, you must have a verified account. To verify your account, you must send identification documents and follow the casino's KYC process.
Customer Support at Blackjack City Casino
If you have any questions or concerns, you can speak to the casino's live chat agents, which are available from any page. There is no chatbot. You will be transferred to a customer support agent when one is available.
We tested this feature, and was transferred immediately with no queuing times. The agent was friendly and responsive and able to confidently answer our questions. The other good news is that agents are available 24/7.
If you need additional support, you can email the casino.
Games at Blackjack City Casino
As the name suggests, the casino interface focuses heavily on online blackjack and roulette games. However, the good news is that the casino is also home to more than 3000 online slot games.
The casino is home to more than 20 gaming providers, which you can list in the games lobby and select your favourites which is a great way only to see the games you’re interested in. You can also use the search bar to type in the names of your favourite games.
The casino has different variations of table games, or you can jump to the live casino. You can enjoy games from the likes of Evolution Gaming and Pragmatic Play Live, which are open throughout different intervals of the day.
Blackjack City Casino’s Commitment to Responsible Gambling
The casino supports responsible gambling and has player protection tools to help you control and limit your spending. You can set daily, weekly or monthly deposit limits, which will help you to manage the amount of money you are depositing into your account for the selected period.
You will also see a reality check which allows you to keep track of the time you have spent gambling, together with seeing an overview of your net winnings for that session. You can also set time reminders, all of which can be accessed from within the My Account, Responsible Gambling section when you log into your account.
Additionally, you can take a break, close your account and self-exclude.
