- Live chat is available
- Multilingual support agents
- Home to top gaming providers
- Slow withdrawals
- Limited live chat hours
- Customer Support
- Responsible Gambling
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 3-7 days
Pending Time: 0-72 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
General Information about BetNFlix Casino
BetNFlix Casino is an online casino and sportsbook, home to a collection of top games, including online slots, tables, sports and more. For your online security, the casino is fully licensed and regulated by the Malta Gaming Authority.
When you visit the casino, you can select your preferred language from the list above and register directly through your web browser or use their mobile casino. One account works seamlessly with all devices.
Our online casino review below has included essential information you need to get started. You can also check this page for real player reviews. These reviews are written by AskGamblers members. You can also write your own based on your experience once you‘ve played there.
Payment Information and Options at BetNFlix Casino
You can deposit and withdraw using various payment methods, which we have listed above. They are country-specific, but when you register an account, you’ll see which payment methods are supported when you open the cashier.
The minimum deposit is €15, and the minimum withdrawal varies between €25 and €100. The casinos' terms and conditions state that they may charge withdrawal fees, depending on your region.
The casino aims to process withdrawals within 72 hours, and the time it takes to arrive in your account depends on the payment processor.
The casino recommends verifying your account once you have registered to help speed up the withdrawal process when the time comes. This is done by going to your account setting, then the document section, where you simply follow the instructions and upload the documents required.
Customer Support at BetNFlix Casino
If you have any questions or concerns, you can contact the casino's customer service team by email or live chat.
The quickest way to get help is through their live chat feature. However, this is only open during business hours which are 09:00 - 01:00 CET, every day. If you need assistance outside of business hours, you must email the casino. The great news is that this is open 24/7 and supports English, German, Spanish, Norwegian and Finnish.
If you use the live chat feature, you will be greeted by a chatbot who can assist you with some of the casino's most common questions. If your question or concern is more complex, you can transfer to a customer service agent anytime.
Live chat can help you with all areas of the casino, but if you need further assistance, you can email the casino. This feature is open 24/7 and supports the English, German, Spanish, Norwegian and Finnish languages.
Games at BetNFlix Casino
When you open the games lobby, you’ll be greeted by various gaming providers. These are country-specific, so you may not see all the providers we have listed above. Top providers include Nolimit City, Play’n GO, Red Tiger Gaming and more.
These providers host a catalogue of games, including online slots, casino table games and live casino games. The games lobby is basic, but you can list the gaming providers to make browsing easier. You can select providers individually, or if you select the search engine, you can also select them simultaneously. Other than that, there are no other filtering options.
As well as the latest slots, you can try the live casino. You’ll find games from top providers, including Evolution Gaming and Ezugi. There is a decent selection of rooms to choose from, and live croupiers host each game.
BetNFlix Casinos Commitment to Responsible Gambling
The casino is committed to providing responsible gambling policies so you can gamble safely. They promote awareness of problem gambling, improving prevention, intervention and treatment.
The responsible gambling features available in your account are listed above in our responsible gambling tab. When you set up your account, you can impose the limits in the My Account section. Once you exceed the maximum self-imposed limits at any time, then you will be restricted from any further actions related to this limit.
You can also take a time out or self-exclude. The casinos' support team is trained to help with responsible gambling, and you should contact them for further information on how their self-exclusion works.
You can also visit the casino responsible gambling tab at the foot of the casino for the contact details of external support groups and organisations.
Recommended by experts
New casino, a lot of games to play with. Most of the providers are there and there is a plenty of games to play with. UI is fresh and looks good. That's all.
Impossible to get your winnings out from the account. They keep on asking more and more documents, I provided them 6 documents and they still were asking more so in the end I played all the money in the account and stopped playing there. Lost 200 eur in the process and I got winnings around 1000 eur that I could not get out.
Through this road I want to warn everyone about this so-called new platform. Unfortunately, I did not do my homework properly and played directly without watching and reading things on this platform. I would like to ask you to take the time to read this. I myself work for an online casino in the Netherlands and I speak from experience and how I have been treated within this platform. Because it is not allowed for me to gamble within the Netherlands, I went looking for a foreign gambling website. That's how I ended up on this platform. At first glance everything looks very reliable and positive. I simply deposited 150 euros, and after playing for a few hours I made 3000 from this money. Luck was with me because I have never won so much money before, of course that makes you super happy.
After I wanted to pay my money, I had to send documents about 9 to 10 times, first it concerns proof of address and identification. Completely understandable sent immediately! Then I was asked for a selfie with my passport, then a bank statement, then another photo with a different document of day time etc, then they wanted a selfie with my id. Then they wanted another letter. I sent everything neatly every time!
You can only request 1000 euros at a time, it takes about 72 hours for them to process this or I mean that they respond at all. After 3 days of my payout being on hold, rejected they ask for another document again. I am a connoisseur and know a lot about online gambling, but I have really never experienced this. Finally after 3 weeks, I had a payout of $500. This one has been approved, I've been working on this for three weeks. The average gambler naturally gets very nervous when a payout is on hold, you can easily cancel and play it. You can't pay out more than 1000 at a time and your next payout can only be made after your first one has been approved, I thought I'm happy now. All the effort is worth it, I get my money account. And with the next payout, we start all over again.
After this platform I have lost my confidence in online gambling and that is how I ended up on this forum. The remaining €2500 was played away within 15 minutes, it was my mistake. It was also too good to be true. I've waited quite a few weeks with it. From now on I think 5 times and always read reviews from others before I become a member. Little is known about Betnflix at the moment and I would like to warn everyone to think carefully before joining here. The customer service is usually open around 12:00 until 19:00
If you contact them, they are very easy to answer and want to get rid of you as soon as possible, they respond to the e-mail after 3 days. Communication is also hard to find. I have never written a review anywhere before, gambling is and remains gambling! Everyone knows this. But please don't do it here because you win and receive nothing.
BetNFlix Casino Complaints
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