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BetMGM Casino USA

Item: BetMGM Casino USA
Rating: 6.3
Author: Milka M.

Our Rating CasinoRank

6.3/10

CasinoRank

Player Rating No reviews yet

No reviews yet

Complaint Response 1 complaints

0 hours avg. 1 complaints

AskGamblers Quick Overview

Editor’s View

Before reading the review, please be advised that the casino may look differently to you, based on the US state you are accessing it from. For example, a list of payment methods may differ from state to state.

As soon as you open BetMGM Casino, you will be able to choose which casino games to try out and play. What we like is that they are sorted into handy categories and easy to access. Additionally, you can visit Promotions and Arcade directly from the header, and the help centre is only a click away, as well.

To get more information about BetMGM Casino, make sure you continue scrolling down and/or check the casino details of the casino review located above.

Milka M.

What we like

Live chat works 24/7
Helpful customer support
Good range of responsible gambling tools

What we don’t like

No phone support

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

BetMGM Casino USA Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://betmgm.com

Established

2018

Licences

Pennsylvania Gaming Control Board, Michigan Gaming Control Board, New Jersey Division of Gaming Enforcement, West Virginia Lottery Commission

Company

BetMGM LLC

Affiliate Program

BetMGM Partners

Languages

English

Casino Type

Instant Play, Live Casino, Mobile, Sports

General Information About BetMGM Casino USA

BetMGM Casino USA is a famous online casino available to US players. It offers different types of casino games, from online slot machines and table games to live casino games. Players can reach the casino customer support via email or live chat. The casino holds the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, and the Michigan Gaming Control Board licences.

Deposit Methods

Visa, MasterCard, Discover, American Express, PayPal, Apple Pay, VIP Preferred, PayNearMe, Gift Card, Play+, Bank Wire Transfer, Venmo, Game On Gift Card, Online Bank Transfer

Deposit Fees

Withdrawal Methods

Visa, PayPal, VIP Preferred, Play+, Venmo, Apple Pay, MasterCard, Cage

Withdrawal Fees

Withdrawal Limit

Not Stated

Currencies

US dollars

Pending Time

3-7 days

Withdrawal Times

E-Wallets 0-5 days
Bank Transfers 2-6 days
Card Payments 0-24 hours
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at BetMGM Casino USA

The casino accepts multiple casino deposit methods and withdrawal methods. You can use various credit and debit cards to make a deposit (e.g. Visa and American Express), e-wallets like PayPal, bank transfers, and a variety of payment options, from Apple Pay to PayNearMe.

The casino’s standard withdrawal processing time is up to 5 business days, after which your funds will be credited according to the specific processing times of your payment option and bank.

Game Providers

Evolution Gaming, Light & Wonder, High5Games, Snowborn Games, Blueprint Gaming, iSoftBet, Ainsworth Gaming Technology, Games Global, IGT (WagerWorks), Aristocrat, NetEnt, Red Tiger Gaming, Indigo Magic, Wizard Games, Inspired, Relax Gaming, Red7 Slots, Play'n GO, Pragmatic Play, Playtech, Everi, AGS, Novomatic, Wazdan, 4ThePlayer, Konami Gaming, EveryMatrix, NetGaming, Atomic Slot Lab

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Games at BetMGM Casino USA

BetMGM Casino is stocked with various casino games, sorted into neat categories, such as New Games, Jackpots, Exclusive Games, and others. Additionally, they feature seasonal game collections and single out casino favourites.

Apart from online slots, at BetMGM you can also play table games, live dealer games, arcade games, variety games, scratch cards, Slingo, and others.

BetMGM Casino games are powered by some of the biggest names in iGaming, from NetEnt, IGT and Red Tiger to Novomatic, Wazdan, and Play’n GO.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

BetMGM Casino USA’s Commitment to Responsible Gambling

There is a whole Responsible Gambling section at BetMGM USA where you can inform yourself on the topic of problem gambling, understand how casinos work, and find responsible gambling resources.

Additionally, there are several responsible gambling tools available at BetMGM, including timeouts (from 72 hours to a year), daily time management (measured hourly), deposit limits, loss limits, and self-exclusion.

Live Chat

24/7

Email Support

FAQ Section

Customer Support at BetMGM Casino USA

BetMGM Casino’s help centre contains a selection of articles that are designed to help you get answers to questions before contacting their live support agents.

However, in case the FAQs aren’t entirely satisfactory, you can reach BetMGM’s live chat support 24/7. Firstly, you will be connected to the casino’s live chat bot. If your question still hasn’t been answered, you will be patched through to a helpful live chat support agent.

Additionally, you can send them an email via online contact form.

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Complaints

Read the complaints other players have left for BetMGM Casino USA. Learn more about complaints.

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BetMGM Casino USA - Locked Casino Account for Weeks Tech Error 212 No Resolution or Access to Funds

Since December 31, 2025, I have been completely locked out of my BetMGM Casino (PA) account due to a persistent “Tech Error 212.” This error prevents me from accessing any real-money games or withdrawing my funds. Demo mode works fine, confirming this is an account-specific issue — not a device or location problem.

I am a Pearl-tier loyalty member with a verified account and a real-money balance that I cannot access. I have contacted BetMGM daily via chat and phone. Each time, I’m told the issue is “under investigation” with no timeline, no explanation, and no compensation for the disruption. I’ve requested escalation, transparency, and a resolution — but have received only vague, repetitive responses.

This has now gone on for nearly a month, with zero proactive communication from BetMGM. I’ve missed out on bonuses, promotions, and the ability to use or withdraw my own funds. I’ve also filed a formal complaint with the Pennsylvania Gaming Control Board, as this prolonged inaccessibility raises serious concerns about regulatory compliance and consumer protection.

I’m requesting that BetMGM:
1. Immediately restore full access to my account and funds
2. Provide a clear explanation of the cause of Tech Error 212
3. Offer appropriate compensation for the extended disruption and lost opportunities
4. Ensure transparent communication with affected users

I have full documentation of my support interactions, screenshots, and a detailed timeline available upon request. I’m sharing this here to warn others and to seek resolution through AskGamblers’ mediation process.

54h left

Complaint Statistics

Avg. Amount $ 0

Avg. Complaint Duration 0 hours

Avg. Response Time 0 hours

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BetMGM Casino USA News

Read all news about BetMGM Casino USA, check for updates and stay tuned for exclusive bonuses.

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