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Many players express frustration with the lack of certain game titles and the absence of an official mobile app. There are serious concerns about customer support, with reports of unresponsive service and issues with deposits not being processed.
Top Reviews From Our Players
Fraud. They are not credited my withdrawal amount and change the status as successful but not credited to bank account. This is the Live customer service is cooperation with merchants and chance the withdrawal status into successful without received funds. Worst experience of my life
This is one of the worst casino. I made 5 withdrawals on 28th April 2025 status change into successful but amount was not credited to my bank account till I complaint here at Ask gamblers. Send them all required details, after that they are not responding more than 18days has gone. My humble request to Ask gamblers please take an action against them. It's totally injustice as a player I loss amount 174744 INR I'm totally disappointed from this platform. This is the worst experience I've ever seen in any platform.
Dear Soul_12, we treat your concerns with the highest priority and sincerely apologize for the lack of progress regarding your five withdrawals. We understand how frustrating this 18-day delay has been, and we want to resolve this for you immediately. To conduct a direct, high-priority manual audit with our payment merchants, we need to bypass standard support channels. Please send an email directly to [email protected] with your User ID (UID) and the specific Withdrawal Order Numbers (Transaction IDs) for the 5 payments made on April 28th. Once we have these IDs, our senior finance management will track the funds through the banking gateway and provide you with a definitive update on their status. We are committed to resolving this and ensuring your funds are settled.
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Casino video review
Players appreciate the smooth and hassle-free experience with deposits and withdrawals, as well as the quick responses from customer support. The variety of games and the fun of playing BC Originals are also highlighted as major positives.