General Information about 12Play Casino
12Play Casino is an online casino site home to a collection of casino games, slots and table games. The casino currently supports a few languages which are easy to select, allowing you to jump to your favourite games.
The casino is available across most devices. If you prefer mobile casinos, you can play the latest games and switch devices when you’re on the move. The mobile site includes a pin lock for added security, has over 1,000 games available, and is available on Android devices.
We’ve tested the casino on both web and mobile devices and left our expert casino review below.
Payment Information and Options at 12Play Casino
The casino currently supports just a few payment methods, depending on your jurisdiction. Right now, we do not have any further payment information to share, but we have added more details in our Payments tab above.
Customer Support at 12Play Casino
If you need help, you can contact the casino, and one of the fastest options is live chat, which is open 24/7. Live chat is available in English, Malay and Chinese, and you can select your topic to be transferred to a live chat agent. We were transferred to an English support agent who was friendly and polite, and there were no queuing times.
If you need help outside of live chat, you can also email the casino at any time. You can also contact support through Skype, WebChat and Telegram.
Games at 12Play Casino
The casino is home to games from multiple providers, which means you can enjoy some of the latest online slot games. The gaming providers can be listed in the games lobby so that you can select and view each one individually. There are video slots, progressive jackpot slots and more.
We could not find a menu for table games and could not locate any using the search bar. However, on a more positive note, there is a selection of live casino games. You can join the live dealers, and the casino features multiple providers, including Pragmatic Play Live, Evolution Gaming, Ezugi and other well-known providers within the live casino industry.
12Play Casino’s Commitment to Responsible Gambling
We could not find any in-depth information about how the casino supports responsible gambling. However, we have listed which tools are available in our Responsible Gambling tab above. Any tools that are listed will be available, once you register an account.
This casino scams winning users. They don't pay winnings, and there is no regulatory body to report this. Support is rude and instantly closes sessions if you want to discuss their fraud. I won there 14306SGD and they stole all my winnings from my 3,000 SGD deposit. I recommend avoiding 12play.