Page 2 – Player Reviews for 10bet Casino

Easy to navigate, give a lot options to bet
They will make you work in order to get your withdrawals, they will continue to say they processed your funds but week after week
..NOTHING.

Dont win, bec if you do start winning they will...... 1) wont let you withdrawal, they will do what it takes to not give you your money. Either sending documents or something wrong with your banks
2) lower your limits to $1 per bet hahaha
3) use BET365
4) use anyone else

Good website fast and easy to navigate. Prices are as good as any, if customer service was better i wouldnt jave any hesitation using for every bet.

Member since January with no issues. Started winning a three weeks ago then the fun started.
Been trying to verify ever since and sent over twenty documents.
Latest stumbling block is a credit card I used to deposit has since been paid off and cancelled and I don't bank with that company any more.
They want a letter off the bank conforming this even though I have sent them a statement from the card showing my name and address etc.
Stalling tactics and infuriating customer service team.
Takes 24 hrs to respond to any email and verification team will not take calls at all.
Avoid

Good selection of games and user friendly and easy to use software.

As compared to other reputable casinos the withdrawal timings are not good. Although I have fully varified account but still it will take 3 to 4 days to process withdrawal and another 3 to 5 days to receive in bank.
I have done a withdrawal of 250£ 15 days ago and it was processed quickly as the funds were very less now I have made a withdrawal of 4000£ let's see how much time will it takes. Other thn withdrawal the casino is worth playing.

Frequent bonuses as rewards to loyal players. Good range of games.

Withdrawal times a tad slow - took over a week to get my money after I'd withdrawn and only after I'd chased Live Chat a few times. I can see a lot of negative reviews on this Casino but I've been playing with them for months and in my personal experience they're not the worst casino I've ever signed up to.

Nothing. They lie and give bad customer service, the app frequently times out losing you money. And they do not honour their £100 for £200 deposit sign up bonus! Charlatans!!

Do not use this company!!!

Complete liars and scam artists. Their app is the worst I've ever used, frequently times out and fails to work during game play and live betting causing you to lose your money.

Most importantly I deposited £200 in order to get the £100 welcome bonus. After playing the full £200 they conveniently left two open bets on my account that had finished so no bonus arrived. I called their customer service to complain and their call centre gave me a long list of excuses as to why I won't be getting my £100 bonus. So disappointed. For a new company on the scene they will never get as far as their competitors with service like that. I will be complaining to trading standards and warning as many people as possible

Horrible casino, Withdrawal takes up to seven days, sometimes it takes longer. Verification that's just terrible
s week. Casino is not worthy such rating. There are many other casinos where the withdrawal of money is much faster. I would not recommend here to play.

You get the odd 400% bonus offer on deposit. Verified in relatively quick time.

Site is old, doesn't have as good a filtering as others does and the wagering requirements are at the higher end of the market.

Fantastic bonus offers even when you've played there a while (they don't forget to look after you). Good selection of games. Don't have any probs with lag/ interruptions like others have mentioned. Seems to pay out fairly (compared to other online sites).

Slow withdrawal process compared to the top online sites. Stays pending longer than AG spec says.... Means you are very tempted to cancel withdrawal and play on (well I am anyway lol). No way to cancel part of a pending withdrawal so have to start withdrawal processing time over again...

They have a lot off good games. Friendly and fast support. I manage to clear wagering requirements and got money.

Slots interrupted constantly, then other day when I tell support I had no problem but after that again happen, I make a lot of screenshoots of that. One day I didn't get money from 2 slots in freespins 9 and 9,3 € but they told me that they look in history and everything was ok. I ask to send me screenshoot how much I got money before and after slots but they didn't gave me just tell me u have that and that money but without any proof.

And after clear wagering requirement they took 90 bonus money so I got 240 not 330 euro.

Get the odds good bonus offer such as 300 %. The verification was fast

Site is laggy. Previous bonus wagering carried over to new one- emailed support over a week ago and no response. Pending periods way too long in this area.look elsewhere.

I have read many reviews of this casino before opening an account. There were many complaints concerning bonus issues and withdrawal delays. In final I gave them a chance.

After a few weeks of gambling at their site, I can confirm they are serious and a fair casino. The site layout is good. No real problems with the games, they all run smoothly. In rare cases, when a game crashed, winning funds were credited back a few minutes later automatically. Very good, because I experienced that in other casinos, where I didn´t get back winnings of crashed games.

The first day I had some technical issues. I was logged out many times. But the problems were gone in the next days.

Customer service is friendly and they treat you in a good way. If you get a bonus, you have to be careful not to place bet above or equal 30% of the bonus. But that is ok. I have read about 5% in older reviews, but this is rule was changed, which is a good improvement.

Verification process lasts a little long. And withdrawals were in my case 24 - 48 h in pending status, which could be a little bit faster.I had a very good entertainment there, but the payout rates in my case were too heavy. I managed to get three withdrawals, but after a bigger winning things changed for a long time and for a lot of deposits. But that is not the fault of the casino. I think I have hit unfortunately too much bad sessions after a winning. But all in all I could play there much (and I mean really much) longer for my deposits as in every other casino I ever played.

I can recommend this casino, but I will quit because of my personal gambling quota there.

- Verfication process is a little bit slow
- Withdrawals are a little too long in pending status.
- There is no email notification, when you have placed a withdrawal or when it is processed

Incredible welcome bonuses and quick payouts. This site is top notch!

Well, not much negative to say about this site considering the above. Perhaps the fact that you have to transfer from sports to casino but it isn't that much of a problem really.

Seemed like a good site, nice selection of games/slots, many of the popular slots which suited me.

Not a good experience when trying to withdraw winnings....there verification process is ridiculous. I have been a member of many online casinos and understand the need for documents/id, however on this site I kept on getting excuse after excuse requesting different forms of id. Seems like stalling tatic's. In the end they started to ask for selfies after waiting 2 weeks. Beware, they will take your money but when its time to withdraw you will regret it. After reading other similar reviews I wish I stayed away.

Be very careful if you are lucky enough to win it feels like they demand their pound of flesh, spent the last 24 hours trying to send a selfie with my id but they keep rejecting it seems it's easy to give them money but very difficult to withdraw it again.

They just hide behind their rules and clauses.

Fastest payout I have ever had. Withdraw money, I send in documentation as per request.1 hour late they email me to accept verification. Within 1 hour money was transferred to paypal account. Less than 12 hours from original withdraw. Got to be a record.

Could offer more popular slots such as tomb raider etc.

At this casino you can find a large number of games from trusted software vendors such as Net Ent, Games OS and Microgaming. 10Bet Casino is a place, with open doors for players from many countries of the world, and it is time that, after a great experience with betting section of the company try eg.: Hot Ink, Avalon II or perhaps Thunderstruck II slot. Net Ent and Microgaming are from my experience with Playtech, the two best-known manufacturer of software for online casino and each of them has an enviable number of titles with themes that you see every day in your environment, some are screened but I will not talk about it now because we're talking about casinos, we do not write about cartoons and comics. My first deposit here was 2014, when I was at my records, paid € 150. I see that the money was lost after only two days, so it was an uncomfortable financial experience.

My favorite slot here is The Dark Knight Rises, where few days ago I won about 70 € for 15 minutes. It was a great win, given the huge losses that I suffered at 10Bet bookmaker. In addition to slot machines, I often decide for Roulette and Blackjack. For me there is no real fun until you try the latest video slots, this is a real adventure. Another advantage is that, you can play games without having to download them to your computer, it is very important to me because I do not have too much time or space on the computer for each casino where I registered. On my mobile device, I often play some of my favorite slot games and the last one I played was South Park and I won some money during mobile adventure. In addition to these advantages and choices of games, 10Bet provides all new players their best start on the Internet, with great bonus, and there are other bonuses that can be found in the Promotions tab on their website.

For a deposit you have a great variety of payment options, and specifically can use Skrill, Neteller, Visa, MasterCard and bank transfer, there is a Western Union and Ukash, but in my opinion they have excessive fees to become your preferred method of payment. If you still can not understand how everything works, more information is available from the top 10Bet Casino customer support. You can contact them via live chat or phone. I usually use email support, and can boast their work. All the answers I get mainly in two hours. When I speak about security, 10Bet Casino is licensed in Curacao, and this is enough reason to give them your trust. Enjoy, and stay here !.

The casino has a nice design, excellent game selection nad Bonuses as well as great deal of currencies, languages and methods for deposits and withdrawals, which I always look when deciding whether to join the casino or not.

Live Support is another thing I highly value and this casino's support is ridiculous. It's practically non-existing. Numerous times have I come to the site and tried to initiate a live chat to ask some questions about their confusing and, actually, really mind-boggling T&C and nothing. Every time I came Live Chat was off and there was only a message: "Sorry, we can't chat right now. Please send us an email using the form below." Now, don't get me wrong, not every casino has 24/7 Live support, and I can understand that if Casino is new and still struggling, but this is almost 15 years old casino and, EVEN MORE IMPORTANTLY, they claim in their site they DO HAVE 24/7 Live Support - which is, from all of what I experienced, a blunt LIE! Makes me wonder what else are they lying about....

That's it from me, I hope this critic will help someone who is still deciding whether to join them or not.

My first experience here relating to betting on which I took advantage of their welcome bonus. After the bonus on this site, I saw that their casino offers generous promotional offers for new players, but under strict rules. I must admit that some of them unconscious, almost broke but I'm with the explanation and understanding of customer support managed to pay off about 100 € and the first bonus. Now you can find over 500 games trusted manufacturers such as Microgaming, Net Ent and OS in Games 10Bet Casino, whose doors are open to players from Germany, but also for those from many other countries in Asia and Europe.

In addition to high-quality games, 10Bet new players to the best start with the bonus money, and there are other bonuses, free spins and offers a refund. Accepted are all popular ways of depositing and withdrawing money, with multiple language support available to users around the dana.Net ENT and Microgaming two most famous developers of online casino games and each of them has a wide selection of products, from Roulette and Blackjack to the latest video slots. All these games you can play without having to download them to your computer, thanks to the mobile platform, many players now able to play the most famous games from their mobile phones or tablet computers.

There are some of the biggest slots like Starburst, Aliens, Twin Spin, Gonzo's Quest and Tomb Raider, along with a progressive jackpot games coffee are Mega Moolah and The Dark Knight Rises, and the players who want to experience the closest thing to feeling of playing in a real casino can try New Live Dealer games, which will be carried out via a web camera to the right tables. New 10Bet players from Germany can count on the bonus money on your first deposit, but what makes the top bid this casinos are generous and ongoing promotional offers, with the extra money that adds new value of your deposit just every week.

Players can still enjoy free spins for the latest slot games, and there are offers for a refund where players will have a part of any loss that he did, and for other offers and more information visit the 10Bet website. To complement their orders, customers can use Visa, MasterCard, Moneybookers, Neteller, bank transfers, checks and local services for payment like Western Union and Ukash, and payment is made in several currencies, including Indian Rupee, the US dollar, and many Eure other.

Conclusion: players from around the world who need help with registration, transfer of money, acceptance of bonuses or anything else can all ask for the top 10Bet Casino customer support and contact is via email, live chat or phone. 10Bet Casino is licensed and regulated to ensure fair and honest gaming. All games are regularly checked for proper payment, while all payments secured by encryption. Because of all this from me all the credit for this renowned company. Rating 10/10.

Deposited and claimed the welcome bonus which wasn't then credited. Emailed support several times and had no response. 'Live Chat' is as dead as a doornail. Poor.

When I heard about 10bet I though that they won’t have good casino and that their sportsbook is much better than casino but when I opened account here I realized that I was wrong. They have big selection of casino games and I was surprised and I wanted to try them all. I took no deposit bonus 10 euros but I lost everything very quick and I decided to make deposit.

When I deposit my money I didn’t use bonuses, 50 euros of hard cold cash was in my account and I was ready to try this (at first look) great casino. I found a lot of interesting games which you can’t find everywhere. Some great 3D slots with great graphics, nice animation and I was very pleased about that. But they didn’t pays a lot and I go to table games. That games are similar everywhere but I like their games. Nice table designed, pleasant background music and tables for every kind of players and every type of wallets : ) . I lost part of money on that 3D slots and rest of money I spent on blackjack. I didn’t have any luck but I saw that this is decent casino and since than I become regular depositor here.

I also love their virtual games. They have all kind of virtual sports and I earned few times great money with small bets. Beside nice game selection in general I have good experience with this casino. You can deposit here with a lot of deposit options and minimal deposit and minimal cashout is ok (not too small or too big). They are not so fast in payouts but within two days you should have your money on your account if you verified your account before of course.

Customer support is nice and king, I was always contacting them via live chat where they are available most of times and they give me no deposit bonus without any problem and they also resolve few little problems for me and I am satisfied with their service.

Very nice casino, 7 stars from me : )

I first learned about 10Bet casino when I saw a promotion giving a 10 free chip to all those open an account. I made my account with the correct promo code and the 10 free was in my account. At the first sight I was not impressed with the website design. I also do not like casinos that have also sports and live betting.

From the 10 free I tried Thunderstruck 2 but I was not lucky and I lost it all. 10Bet casino has a good selection of games. It has Games OS (CTXM), Microgaming, NetENT, iSoftBet and Betsoft Gaming slots. Also there is a good welcome package where there is a 125% bonus for each of the first three deposits. The minimum deposit is 20 and the wagering requirement is thirty five times the deposit and bonus amount which I find it rather big.

Anyway I decided to make my first deposit here and I deposited 30. After depositing I saw my balance and I saw that I did not receive any bonus. I went to live chat and asked for help. Their support was friendly and explained me that I should transfer the balance to casino from sports. I did that but unfortunately it did not work, I asked again for help and they told me that they will do the procedure manually. So after a while I had 60 in my casino balance and was able to start spinning.

In my gaming session I had a lot of fun and with 60 balance and playing minimum bets my deposit lasted many hours. I played many Microgaming and Netent slots and had my best hits while playing Secret Santa since it was xmas when all these happened. In the end I did not manage to withdraw at least I had many hours of fun.

Overall I found my experience with 10Bet casino OK and maybe I will give it another try in the future.

Its an online casino that from me they have only losses. Made 2 low deposits and managed to win overall a 4 digit number. ;) Very good with withdrawals. No problem. By the time you win fair and square they pay you. No if buts or maybes. Good variety of games.

I don't know why, but would it be bad to say that the only thing I didn't like was their sites design? haha..

I joined 10Bet about 6 months ago I think. They have a descent 10 euro no deposit bonus offer here at AskGamblers which I was more than happy to take. I read the T&C for the bonus and saw that it has a 50 x bonus wager, the bonus itself is not cashable and the maximum withdrawal is 100 euros. A pretty descent and standard no deposit bonus.

I decided to make an account and try my luck in this casino. I was happy to see that they offer almost everything here, Sports, Live betting, Live casino, Mobile. Pretty much everything a player can ask for in an online casino.

After logging in the bonus money wasn't added on my balance and I was already beginning to think that this was because of country restrictions like in many other casinos. I decided to contact live chat support and after confirming my details the bonus money was added on my balance.

I looked through the games and was happy with the slot selection they have. I decided to start my play here with Avalon. I had enough balance for about 70 spins so I was hoping for a bonus round and some descent win. To my surprise I really did get a bonus round and after about half an hour of play here my balance was up to 30 euros. I was happy with the start and decided to move on to Gonzo’s Quest. I was playing on a minimum bet and my balance started sinking so when I got to 15 euros I decided to move on to another game hoping it would get me back on track. I started playing Jack and the Beanstalk but didn't have any luck in hitting a descent feature. I got two bonus rounds in total but they only paid peanuts and I soon lost all of my balance.

I was thinking about making a deposit here but after seeing some of the complaints and reading the players reviews I decided to look for some other casino.

10Bet casino is website at which I played couple of times. Generally I do not know exact reason, but I like that they have Russian language, and also once I sent email with question, and I got reply in Russian language. Not so important, but sometimes I do not know how to tell something in English words, so Russian support is always good for me.

Well, 10Bet casino offers games from couple of software's, but most popular is here- NetEnt and Quickfire. For me NetEnt is of course the most important software.

Customer support is good. Email verification takes about 18 hours, it is not fastest speed for me, but ok. Live chat support agents are also good. Generally have nothing bad to say about CS at 10Bet casino.

Promotions and bonuses at 10Bet casino are not perfect. Welcome package is not bad, but not perfect too. Reload bonuses rare, but they almost weekly have some freespins promotions, and also offer freespins without deposit sometimes. I like that during Christmas time they give 5 no deposit freespins daily, was great to play this promo.

I have two withdrawals, both was paid within 24, not super fast like at few top online casinos, but it is still good withdrawal time, I can't rate it bad. Also I was asked documents after my first withdrawal, I did not remember exact amount but it was not too big, so take not about it too.

Overall 10Bet casino is a decent place, but for me they do not have enough reload bonuses. Everything seems almost perfect, but for sure they have some things to change and make better. But there is not so many casinos who give me freespins usually without any deposit, so this is add them some respect from me. Casino deserves to be explored.

Wagering requirements for bonuses should be lower. A bit more reload bonuses will be great.

That they when you once in a lifetime succeed to wager a free amount of money I got 50 euro, managed to wager and made a redraw to my card for 600 euro. Then I got a mail that I have manipulated the bonus!!! That's make me mad. I did not manipulate the slots I had LUCK. But the say that I had placed to high bets according to there rules 25...

This is the mail I've got where they call me a cheater.

"Dear Cina,

Following investigation of your game play and your account, we identified breach of our Casino terms and conditions - rule no. 27: http://www.10bet.com/terms-and-conditions/casino/

You placed single bets equal to or higher than 5% the amount of your bonus, which is deemed bonus manipulation while you have a bonus active in your account, hence the winnings accumulated while the bonus was active in your account and any related subsequent winnings have been removed from your balance.

Kindly note that as a gesture towards a valued customer we will allow you to reclaim the bonus if you wish (simply contact support quoting this email before you start playing), however you should take note of our terms and conditions.

If you have any questions, do not hesitate to contact us.

Thank you!

Pamela

10Bet Payments Team"

This is how I played
...

This will be my review for 10Bet casino. I've been thinking about joining this casino for some time now, and few days ago, when I saw they were giving 10 free spins on Reel Chaos game, I finally did that. They are provided by software's that I like- Microgaming, Netent and two others, so I knew I wouldn't be disappointed.

The sign up was very fast and after that I went to promotion section. There I found the info, that to claim those free spins I just have to visit the game and then I'll get them. I did that and started the spins. I got 10 free spins played with 0.20eur bets per spin. Within them I got one re-spin, and when the spins ended I got 1.40eur win.

With that I went to Avalon II slot, which I've started to like a lot lately. I wanted to play DOA, because it can be played with 0.09eur bets, however, they didn't have it. Well, they actually don't have many Netent games, but I hope it will change.

I placed minimum bets of 0.30eur per spin, this time no luck appeared and I got bust within a minute. The next day I decided to make a minimum deposit of 10 eur. First I contacted the live chat to ask if the minimums are the same for the residents of my country. Chat was super wast and gave me a positive answer. Then I made my deposit and used it on Starburst. Placed 0.10eur bets per spin, got some nice wins like 3eur, but nothing more than that, and after an hour of playing my balance was empty.

I really like this casino and I am quite sure I will be an often depositor there. Another reason for that is that they have live casino, and since I liked everything now, I want to try them too. I liked the game selection, banking is very fast too and the casino page looks great and instant play doesn't lag.
I hope they will have more Netent games in the future.

10Bet casino is from the MG software and this is probably the most unique casino you will ever see and they have two platforms on their casino site and both of them have different software's providing the games. I created an account on this casino and was actually eligible for a 150% sign up bonus but I did what I always do and I chose to play with the money I deposited instead. But look what happened then I came to know that they also have a no deposit bonus for the new players and I was like what the hell! Spoke to the support staff if I was eligible for the bonus and he said yes and I took the bonus and lost it in 10 minutes in Terminator 2 and Avalon II game and I do not know why I took the bonus when I had to be stupid with it and then after that continued with my money. They have very fast loading and I liked that and the games do not take long to start.

I played my best ones which were Immortal Romance and TS II and these games always give me action. Here I hit the wilds and multipliers but no free spins. My balance was around 80 something when I left the slots and then played premium roulette and live BJ. They have an amazing return to the players and I am glad that I made a deposit first because I would not be sure after getting a bonus if I wanted to continue with this casino or not. I would love to try some more games here and I think this would be one of those casinos where I take the sign up bonus and try my luck.

I took out 115 from this casino and the money was in my E-wallet after 2 days and I loved this casino and I think this one is a 9.5 for me.

I have known 10Bet for a very long time but never joined them as I have heard some really bad things about their sports book. But now that they had a no deposit bonus so I decided to give this casino a try.

I registered on this site and spoke to Gerry on live chat regarding the no deposit bonus that they offer to us. First they ask for my personal details for validation and I give them and wait for them to check and tell me about it. Then after waiting for 5 to 10 minutes I get my bonus. First game I play was Avalon II. A pop up showed up saying that there was some error report to casino but I ignored. Was betting the single coin because of only 10$ balance and soon hit the J combination and it got me 0.06$. And then the K combination got me 0.08$. But overall I was losing so increase to 2 coins per spin of 0.01 bet. My best was Avalon II feature with 9's that paid me 0.20$ once.

Then I went to play The Dark Knight Rises. Ohh bouyy the soundtrack behind this game is just magnificent. I just hit the spin button after setting my bet and a pop shows up again about the error and the games stops and all I can see is the black screen. I do not get what drama all this is. I told the support about this thing. And this Gerry just won’t reply and then after like 10 to 15 minutes they ask me to clear my cookies and come back again. So I just stopped playing slots and tried opening blackjack which luckily did not come up with the same error. And I was already so frustrated and it is a very bad choice to play when you are not interested and I lost the money and I blame their software for this. First they take so much time to load and when the game is almost at 95% some error shows up and the game stops.

Few days ago I had a very bad session in one casino and lost pretty much all money I had on my Skrill wallet. When this happens to me I start searching for no deposit offers so I can continue to gamble. After browsing through casino database on this site I noticed 10Bet casino and their offer of 10 euros no deposit bonus. 10Bet is instant play casino with two software providers CTXM and Microgaming. Besides casino they also offer sports book, live version of casino and a mobile version too.

I signed up my account and contacted live support in order to get my 10 euros bonus which buys the way had 50x wagering requirements. The chat operator whose name I don't recall was pretty friendly and all I needed to do before they ad ten euros on my account are write my full name email address and phone number in chat window. There is not really much you can do with 10 euros in a casino but still it is worth to try. I opened my first slot game an oldie form Microgaming called Avalon. This slot behaved good and with free spins I got I raised my balance to a decent 50 euros. After that I jumped from one slot to another from Mermaids Millions to Girls With Guns and so on but every one of them took a piece of my balance and with the few cents on my account I ended my trip in 10Bet casino. I just regret the fact that I did not tried their table games.

The 10Bet casino did their part good. They have many games in Microgaming version I don't know about CTXM because I only played Microgaming one. The support is friendly and helpful and they have decent promotions. I will be back to try my luck with some of my own money and until then I rate 10Bet casino with eight out of ten stars.

10Bet casino offers games from few software providers like Microgaming which are the oldest software company in the industry and offer some of the best games. Here you will also find games coming from Games OS software and all in total you will find over 300 games at their website. I joined this casino several months ago when I found a no deposit offer on their site of 10 euros with wagering requirements of 50 x bonus.

I started with the slot game Tomb Raider II coming from Microgaming not hoping too much to meet their wager requirements. After about half an hour of play I had some great wins and my balance went up to 80 euros. Tomb Raider Secret of the Sword is really a great game with very interesting bonuses. Now that I had 80 euros on my account I hoped that I could meet the wager requirements and ask for a withdrawal. Unfortunately that didn't happen. I tried a few slots from Games Os and had only small wins. I spent some time playing in this casino mostly slots offered by Microgaming and eventually lost all of my money. I never came back to this casino again and that was the only experience I had here. I want to state out that their website is very good and pleasant for the eye.

I had a few questions for their live chat support and wasn't impressed because it took them over 10 minutes to answer my question which in my opinion is too much.
Overall 10Bet casino left an average impression on me. I think it's a safe casino but I won’t be coming back here to deposit unless they have some very good bonus offer that I can't refuse.

After some thinking I decided to give this casino 7 out of 10.