10bet Casino

Good website fast and easy to navigate. Prices are as good as any, if customer service was better i wouldnt jave any hesitation using for every bet.

Member since January with no issues. Started winning a three weeks ago then the fun started.
Been trying to verify ever since and sent over twenty documents.
Latest stumbling block is a credit card I used to deposit has since been paid off and cancelled and I don't bank with that company any more.
They want a letter off the bank conforming this even though I have sent them a statement from the card showing my name and address etc.
Stalling tactics and infuriating customer service team.
Takes 24 hrs to respond to any email and verification team will not take calls at all.
Avoid

Good selection of games and user friendly and easy to use software.

As compared to other reputable casinos the withdrawal timings are not good. Although I have fully varified account but still it will take 3 to 4 days to process withdrawal and another 3 to 5 days to receive in bank.
I have done a withdrawal of 250£ 15 days ago and it was processed quickly as the funds were very less now I have made a withdrawal of 4000£ let's see how much time will it takes. Other thn withdrawal the casino is worth playing.

Frequent bonuses as rewards to loyal players. Good range of games.

Withdrawal times a tad slow - took over a week to get my money after I'd withdrawn and only after I'd chased Live Chat a few times. I can see a lot of negative reviews on this Casino but I've been playing with them for months and in my personal experience they're not the worst casino I've ever signed up to.

Nothing. They lie and give bad customer service, the app frequently times out losing you money. And they do not honour their £100 for £200 deposit sign up bonus! Charlatans!!

Do not use this company!!!

Complete liars and scam artists. Their app is the worst I've ever used, frequently times out and fails to work during game play and live betting causing you to lose your money.

Most importantly I deposited £200 in order to get the £100 welcome bonus. After playing the full £200 they conveniently left two open bets on my account that had finished so no bonus arrived. I called their customer service to complain and their call centre gave me a long list of excuses as to why I won't be getting my £100 bonus. So disappointed. For a new company on the scene they will never get as far as their competitors with service like that. I will be complaining to trading standards and warning as many people as possible

Horrible casino, Withdrawal takes up to seven days, sometimes it takes longer. Verification that's just terrible
s week. Casino is not worthy such rating. There are many other casinos where the withdrawal of money is much faster. I would not recommend here to play.

You get the odd 400% bonus offer on deposit. Verified in relatively quick time.

Site is old, doesn't have as good a filtering as others does and the wagering requirements are at the higher end of the market.

Fantastic bonus offers even when you've played there a while (they don't forget to look after you). Good selection of games. Don't have any probs with lag/ interruptions like others have mentioned. Seems to pay out fairly (compared to other online sites).

Slow withdrawal process compared to the top online sites. Stays pending longer than AG spec says.... Means you are very tempted to cancel withdrawal and play on (well I am anyway lol). No way to cancel part of a pending withdrawal so have to start withdrawal processing time over again...

They have a lot off good games. Friendly and fast support. I manage to clear wagering requirements and got money.

Slots interrupted constantly, then other day when I tell support I had no problem but after that again happen, I make a lot of screenshoots of that. One day I didn't get money from 2 slots in freespins 9 and 9,3 € but they told me that they look in history and everything was ok. I ask to send me screenshoot how much I got money before and after slots but they didn't gave me just tell me u have that and that money but without any proof.

And after clear wagering requirement they took 90 bonus money so I got 240 not 330 euro.

Get the odds good bonus offer such as 300 %. The verification was fast

Site is laggy. Previous bonus wagering carried over to new one- emailed support over a week ago and no response. Pending periods way too long in this area.look elsewhere.

I have read many reviews of this casino before opening an account. There were many complaints concerning bonus issues and withdrawal delays. In final I gave them a chance.

After a few weeks of gambling at their site, I can confirm they are serious and a fair casino. The site layout is good. No real problems with the games, they all run smoothly. In rare cases, when a game crashed, winning funds were credited back a few minutes later automatically. Very good, because I experienced that in other casinos, where I didn´t get back winnings of crashed games.

The first day I had some technical issues. I was logged out many times. But the problems were gone in the next days.

Customer service is friendly and they treat you in a good way. If you get a bonus, you have to be careful not to place bet above or equal 30% of the bonus. But that is ok. I have read about 5% in older reviews, but this is rule was changed, which is a good improvement.

Verification process lasts a little long. And withdrawals were in my case 24 - 48 h in pending status, which could be a little bit faster.I had a very good entertainment there, but the payout rates in my case were too heavy. I managed to get three withdrawals, but after a bigger winning things changed for a long time and for a lot of deposits. But that is not the fault of the casino. I think I have hit unfortunately too much bad sessions after a winning. But all in all I could play there much (and I mean really much) longer for my deposits as in every other casino I ever played.

I can recommend this casino, but I will quit because of my personal gambling quota there.

- Verfication process is a little bit slow
- Withdrawals are a little too long in pending status.
- There is no email notification, when you have placed a withdrawal or when it is processed