General Information About N1 Casino
N1 Casino is a familiar name among AskGamlers players. The online casino is licensed and regulated by the Malta Gaming Authority under the licence number: MGA/B2C/394/2017. The registered company is N1 Interactive Ltd, with registration number C 81457.
I found all the information in the site footer. The casino included a clickable logo that links to the licence details, showing a valid licence.
A strong MGA licence, displayed in a visible spot, is already a strong signal for players. How’s registration? Well, it took me only a few minutes to sign up. For example, if you're from Finland, you can choose Pay and Play, which means you don’t even have to register.
As you sign up, you can claim a welcome bonus of 100% up to €1,000 with 150 Free Spins on your first deposit. The bonus is valid for 30 days, but it comes with 40x wagering requirements.
All N1 Casino bonuses we reviewed and listed come with high wagering, which is something to keep in mind. You may get some exclusive deals as you start playing, but don’t expect too much.
High playthrough didn't seem to be a big problem for our players, as the vast majority left positive reviews. N1 Casino has a player rating over 9.0 based on 610+ reviews. The casino rating is towards the very top, too.
One of our users, Meriola, said: “I’ve mostly been playing slots here, and what I like is that there’s enough variety without the site feeling completely random.” On the other hand, ransom_eliza said that they couldn’t find some basic answers in the FAQ and had to contact support for some matters. They also stated that there were no crypto payments.
I found several languages, including Finnish, German, French and English, which you can change quickly from the main menu.
Payment Information and Options at N1 Casino
One of N1 Casino's biggest flaws is that it lacks cryptocurrencies. Crypto players can’t deposit or withdraw at the casino and they have to look for alternative payment methods.
At least N1 Casino did its best to offer a variety of payment options, including cards, Skrill, Neteller, Payz, Interac, MuchBetter, Paysafecard, etc. There are plenty of options for both deposits and withdrawals, so the missing crypto isn’t a big problem if you’re ready to transfer to another option.
I deposited using Skrill, as it’s one of my favourite payment options. Having to test different casinos, I chose the minimum amount: €20 and the money showed in my balance instantly.
If you’re coming from Germany, you have to pay a 5.3% fee on real money bets (except live games), with cents being rounded up. This fee isn’t applied in other countries.
The minimum withdrawal is €20, but I had to play through my funds before I could withdraw. In fact, I lost a few times and had to make several deposits before I could initiate my first withdrawal. The casino will ask for verification upon your first withdrawal and again when you reach the €2,000 mark.
For wins over €15,000, the casino can pay you out in monthly installments. The maximum monthly limit for players with a VIP Level 1-3 is €15,000. For VIP players between Level 4 and 14 the limit is €22,500. Between Level 15 and Level 20, you can withdraw €18,000, while Levels 21-30, the limit is €50,000.
You can submit your KYC documents within your profile in the Documents section. Make sure file sizes don’t exceed 2MB. This happened to me and I had to reduce them, but later I discovered this information in FAQs. The casino can take some time to verify your account. It’s not stated how long and I waited slightly more than a day.
Customer Support at N1 Casino
You have to be logged in to contact customer support at N1 Casino. I tried testing this feature while I was logged out first and I couldn’t bypass a bot. There’s an option to choose Contact Support, but the casino asks you to log in and continue.
Once you’re signed up, there aren’t any issues. Live chat works 24/7 and I encountered no issues. Once I bypassed the bot questions, Verona joined the chat to confirm the working hours. I asked a few other questions regarding withdrawals and she was helpful.
I rated live chat at the end, but you can also leave a comment describing your experience if you wish. Before moving on from support, I tested live chat on a separate occasion in the evening, around 11 p.m.
Once again, one of the agents joined the chat almost instantly. N1 Casino advertises 24/7 live chat, and my experience was positive on both occasions. I contacted support twice, including around 11 p.m. once, and agents responded almost immediately.
The alternative to live chat is [email protected]. Send an email, state your issue and submit documents/screenshots if necessary. Email support is generally slower than live chat.
The casino also has an FAQ page, which I recommend you skip as it doesn’t contain a lot of useful information.
Games at N1 Casino
N1 Casino has just over 100 software providers, with thousands of games available. The lobby is organised simply with multiple categories where you can choose between online slots, instant games, table games, live casino, lottery and many others.
Even though there are plenty of categories and filters that allow you to choose providers, I don’t like the organisation of games that much. For example, when I opened slots, I gained access to all slots.
However, there are separate categories such as cascading, megaways or hold and win, but they don’t belong to slots. The organisation of these categories is basically casinos listing different games or types of games without any order. Finding some games was slightly confusing for me and I think it takes some time getting used to it.
Still, having some filtering is better than not having any.
I played Sweet Bonanza 2500 by Pragmatic Play and Book of Dead by Play’n GO. I tried one on my mobile and the other game on my desktop.
These two games are flagship titles and I enjoyed the few spins I had with my limited balance. What’s important is that games I tested run smoothly without any interruptions. You can try the games in demo mode before playing for real money. Individual outcomes are random in both modes.
I tried one live casino game too. I played VIP Blackjack 1 by Pragmatic Play just to see the live environment and how it works at N1 Casino.
Besides traditional games, N1 has plenty of gamification features and rewards for active players. The weekly cashback happens every Monday. You have to deposit at least €200 on at least 4 deposits to get 5%.
The cashback can raise to 50% but on deposits over €500,000, which is unrealistic unless you’re a millionaire.
The casino organises tournaments on a regular basis, and you have ongoing promotions and the options to purchase bonuses and rewards. Check Bonus Shop, Lucky Spin, Lucky Box and Road to Glory.
I’m not a big fan of these promos, because I believe they’re not worth that much, but spinning the wheel is always and I’ve got some cool rewards in the past. To each their own, so if you prefer some options N1 Casino does have them.
N1 Casino’s Commitment to Responsible Gambling
N1 Casino excels in the responsible gambling department. The casino managed to pack all the features in your profile. You can easily set limits or self-exclude from the casino, without going to chat support.
If you need a breather, select a cooling-off limit for 1 day, 3 days, 1 week, 3 months or 6 months. You will not be able to deposit once this limit has been activated. You can also self-exclude for 6 months, 9 months, 1 year or an indefinite period.
I tested setting limits and making my second deposit and it worked. Choosing to cool-off also works and this is what I did before finishing my testing phase.
Besides tools, the casino has a responsible gambling page, where they suggest players to seek help at one of the following organisations: Gamblers Anonymous, GamCare, Gambling Therapy, Gambling Prevention.
Players appreciate the wide selection of games and the smooth navigation of the site, which allows for easy access to their favorite titles. Many also highlight the quick withdrawal process and responsive customer support as key factors in their positive experiences.