You filled in our Loyalty Program survey. We promised you 500 Loyalty Tokens. So... where are they?
Well, for most of you, exactly where they should be.
For a few of you, though, we've hit one tiny problem.
Turns out some players forgot to include their AskGamblers Loyalty username in the survey.
Which is a bit like ordering a pizza without telling us your address. We know there's a reward waiting for you... we just don't know where to send it.😅
Don't worry, though. Your 500 Tokens aren't going anywhere.
Missing Your Tokens? Let's Fix That
If you completed the survey but still haven't received your 500 Loyalty Tokens, there's a good chance we simply couldn't match your response to your Loyalty account.
The good news? It's an easy fix.
Just fill in this quick form with your correct Loyalty username, and we'll match it with your original survey and credit your reward.
It only takes a moment, and it gives us the missing piece we need to track down your survey.
Thanks again to everyone who shared feedback. Your ideas are already helping us shape a better AskGamblers Loyalty Program, and we want to make sure everyone who took the time to help gets the 500 Tokens we promised.
We said you'd get them, and we fully intend to keep that promise.
